If I could, I would give them zero stars. Arrived there on a Saturday at 5:29(they close at 5:30) to find the door locked even though there were customers still in the store. My son had just been injured in a basketball game and wanted his favorite dessert from their bakery. The three employees in the store completely ignored me. Two were just standing there. After completing the transaction with the remaining customer, the employee then mouthed to me we’re closed. Completely rude!!! I will never go to this location again and encourage anyone who wants to promote good customer service to also avoid this location, too.
Larry S.
Place rating: 2 Pisgah, OH
I don’t get what all the hype is about this bakery. The chocolate chip cookies taste like Kroger cookies at double the cost.
Kimberly J.
Place rating: 4 Lebanon, OH
Love! I mean the pretzels… AmIRight? This place is a gem. Their baked goods are wonderful and the shop is full of the sweet smell of sugar and carbs(yes, carbs have a smell and it is delicious). They are a little on the high side in price for some items, but that is part for the course in small business shopping. Their lunches are great and thoughtful(3 little cookies included!). It’s tiny on the inside with only two tables but it’s adorable and I love it. If I could leave you with anything… get the pretzels… and beer cheese.
Kecia M.
Place rating: 5 Hamilton, OH
Built my own sandwich, stuffed & yummy. Lobster bisque was fresh and delicious. Pretzel with garlic cheese dip is decadent. Counter girl was super friendly and helpful
Shannon J.
Place rating: 5 Cincinnati, OH
Sliced pretzel sticks and cake. Also the chipotle cheese dip(for the pretzels). And the schnecken(a sweet, buttery pastry that melts in your mouth). I would have never thought to try to get lunch here. Since I think of it as a pastry shop I guess. So I guess my review is based on what their strong suit is. It was crowded when I went in and it’s a small shop but the staff that was working all seemed pretty friendly. There were 4 of them and they all acknowledged me at some point as I waited in line, ordered and checked out. Maybe I’m lucky, but my first stop in was a positive experience and I have nothing to complain about. Hopefully that wasn’t a fluke. I forgot to mention their breads. I got a loaf of the championship bread(wheat bread with sunflower seeds and oats) and it’s quite delicious.
Jonathan F.
Place rating: 2 Key Largo, FL
The atmosphere is somewhat unsettling. The people didn’t seem to be very caring or polite to customers and they are very over priced. I agree that the lunch is relatively mediocre, especially for the price of the sandwich. I would stick solely to getting a pastry because those are not all that bad.
Rory B.
Place rating: 2 Morrow, OH
I am pretty disappointed in my lunch from servati today. I have added a photo of my mediocre looking Reuben. The sides are all extra, save for a couple little cookie bites and I just expected more. I left feeling like I overspent on low quality and low quantity meat in my sandwich. For the same price at a good deli(look up dani’s deli in Columbus) you get a legit corned beef of a much better quality. So unless I want a doughnut, I think I’ll pass from now on.