Maspeth Federal Savings

Worst customer service ever. The policies here are outdated as well.

The banks policies are outdated. The mortgage is the worst, they will not allow you to make a payment on your mortgage if you have any outstanding late fees. You are forced to pay the late fee first, and if you don’t have the late fee from last month, guess what they wont accept your payment for this month, and your charged another late fee. In personal accounts funds are available in the 7^th business day, which completely ridiculous. Worst decision of my life for using them for my mortgage, not to mention their mortgage rates are higher then other banks.

This is the worse bank I ever experience I mail my check for my mortgage payment every month to them and it’s always lost or return back to me it happen 8 out of 10 time and when I call to arrange a payment with them there is no way to do it the only way is by opening an account with them and have my mortgage payment paid automatically from there and I will never do that because I am already tired of them
I always pay my bill by on line banking and my bank always have to mail them a check they don’t have on line banking it’s crazy
I will have to refinance with a deferent bank for that reason and I think it’s better then opening an account with them they don’t know what they doing there
My advise to every one is Don’t ever use that bank

Maspeth Federal is a good old fashioned family bank. Not only do they have everything you need with great service, they also throw a BIG party every year for the whole neighborhood called «Smile on Maspeth Day.» Rides, shows, food, fun all for free!!! This is a bank that cares for its customers. We feel like family!

LISTEN UP PEOPLE: IT’S ALL ABOUT FEES FOR MOST BANKS!!!
I had worked for several banks throughout my years and knew that banks earn money on fees — stop payment fees, money order fees, monthly maintenance fees, per check fees — and the list goes on and on. They’ll give you a nominal interest rate, and then fee you to death thereby canceling out, (and then some), any interest your money has earned unless you have hundreds of thousands of dollars in your account at all times.
Maspeth Federal DOES NOT DO THIS. Their fees are nominal at best. And in this economy, isn’t that what you’re looking for? Aren’t you looking to MAKE money on your money? You will at Maspeth Federal, they are a STRONG community bank.
And they have modern conveniences like online banking including bill pay, drive thru, and ATMs. They are ever expanding to keep up with the times.
Furthermore, it has been my experience that the staff are friendly and helpful at all times.
FORGET CHASE, CITIBANK, ASTORIA FEDERAL SAVINGS & BANK OF AMERICA, ETC! They ONLY want business customers. Maspeth Federal may be a little old fashioned, but they are constantly looking out for the best interests of their customers and they’re in fiscally excellent shape — no bailouts or risky loans here, EVER!

This is a great community bank that has served Maspeth and the other areas bordering Maspeth for many years. They worked with and contributed to these communities in many way; including events fairs, big band in the parking, old car shows. They have over the years expanded (ATM, drive-​thru, larger loan offices, more parking) to meet the needs of the younger residents of the neighborhood yet keeping the friendly community bank image.
Many other banks have move into the area to take up serve younger residents that have settled into the area these past years so competition is heavy. My whole family still banks here and we enjoy there friendly service, low or non-​existing charges.
Because it takes very little to open a saving account, all my kids started their first savings account with a couple of bucks.
And they still have free coffee.

I’ve been going here since I was 12… And I gotta say, the bank is really old fashinoed. The staff changes every few years. All of the men, that work here, are really nice. Some of the women that work here are nice.