Garden OB/GYN

The front desk women were rude from the minute they called me to confirm my appointment and then when they called back regarding my insurance. I used the bathroom and there was an open urine sample just left in the room with tests being run. My appointment was 5:20pm and still waiting 40 minutes later.

Stay away from this place! I made a first time visit to this office after being in California for the past 10 years. I should have read the reviews before hand. I had an appointment at 6:20 I was not brought into the room until 7:30. Then when the Dr. Finally came in she was with me a total of 2 minutes. So much for thorough examinations!!! Will not be returning next year. It’s a shame because I live so close. Oh well!

This place is a joke… I am a mother of 2 small children I want to keep up with my medical appointments but here at Garden City Gyn it’s ridiculous. My appointment was for 9am didn’t get seen until 950am. Then here’s a robe wait some more for a Sono. Now it’s 11am I have seen a doctor nor gotten an sonogram. Ohhhh and since I have 2 small children they can not accompany me so there for I have to pay for a babysitter while I sit here and wait… Unreal.

I’ve been a patient of Garden Obgyn since 2012, I cannot say enough good things about this practice. I have never had a bad experience here. The office is always very clean, staff very friendly and welcoming and the doctors genuinely care about their patients. I absolutely love this practice!

AVOID. BEWARE. DO NOT TRUST I wish I could give this practice 0 stars because they honestly don’t even deserve 1. Dr. Ash is an unethical and compassionate crook. I went in for an exam to make sure my IUD was in the proper place. The Lady who did the sonogram was nice and professional and made me feel at ease. After the pictures were taken I went into the office to see Dr. Ash (she didn’t even physically look at me) and she already had their surgical center on the line without even explaining why. I asked her what I needed surgery for and she skirted around the issue and just kept saying the sooner the better and that I need anesthesia so call my insurance company and get the costs and get a ride home. I of course had several questions and then she said «I can’t talk to you all day I have other patients and they are getting pissed off «I was nervous, scared and clearly annoying to this woman so I just booked the surgery over the phone to get the hell out of there. I had such a bad feeling and also no clarity as to why my IUD needed to get removed So I canceled and went looking for a new doctor. The woman I cancelled with was rude and kept asking me why i am cancelling and told me I shouldn’t wait, what if my fertility was at stake? I was so angry at the scare tactics and also pretty upset that I just wanted my medical records (which I legally have a right to). they didn’t sent them after 3 weeks to my new doctor and I even went in person to request them, called and faxed, and had
My new doctor fax also. WELL! I can now see why they didn’t send them, because I went to see another doctors in a new practice and he removed my IUD in a few seconds with no pain. There was NEVER a need for surgery or anesthesia. In addition to the horrible experience with Dr. Ash and the garden ob-​Gyn team they billed me for several services I never received so im fighting with my insurance company months later and still no medical records. Untrustworthy unethical, money hungry, cold and unprofesional practice. The silver lining is I have a great new OB GYN, but this experience was truly horrific. DO NOT here. If you need a great OB-​GYN Dr. Plancher in Garden City OB-​GYN is amazing

This place is awful!
My insurance unfortunately changed and I was forced to find a new doctor. I did my research and settled on Dr. Christina Ramirez as I always like to check and make sure I’m seeing a doctor that I’ve done some research on. I still wasn’t even 100% satisfied based on reviews but thought it’s my yearly check up I will just check her out.
Making the appointment was easy the receptionist was really sweet and I got an appointment fairly quickly.
I arrive at my appointment and to my surprise there is no Dr. Christina Ramirez instead I see a PA named Lisa McMillan. I’m ok with PAs I used to see Stacy Entin who I highly recommend and would rather pay out of pocket to see her than to ever go back to Lisa again!
She stared off nice, didn’t make me uncomfortable in anyway but I brought to her attention that in the past I was told I have PCO so we take the sonogram and sure enough I do so she does some blood work. Ok fine. I go home and wait for my next appointment to go over my results thinking even though this place isn’t as good as Stacy was it will do until I can finally change my insurance back.
I arrive to my next appointment and I had a question about my billing bc it seems that they billed the wrong insurance company. The lady this time at the desk (don’t have her name) was extremely rude. I could tell she was clearly overwhelmed most likely by the room filled of people waiting who were losing their patience from sitting around so long! Finally she calls me up and rudely tells me I need to call their billing department etc! Ok fine she then charges me $ 50 I was a little confused because my old insurance company considered my gyno as my primary and never charged me a specialist fee so I asked and the lady snapped at me so I called my insurance company to double check. I guess I was taking too long because everyone seemed really annoyed with me. I told the receptionist I would have to reschedule because I didn’t want to pay $ 50 if I didn’t have to! I ask for a copy of my blood work because honestly I disliked the way I was being treated and knew I wasn’t going to be returning there! As the lady hands me my blood work she yells in front of the whole office, «there are extreme abnormalities in your blood work!» I then understandable get freaked out and totally embarrassed and charge the appointment to my credit card. I then see Lisa who confirms my PCO throws a prescription of birth control at me and says, «You’re supposed to come back every three months but since you have no money we can make it 6!»
So I paid $ 50 to be told that I’m too poor to come back and for literally 10 min of her time.
I have no idea why this lady became a PA! This place should close down.
Seriously if you are considering going here– don’t! I even apologized to her when I first got into her office because to be honest money is tight and we are all in the same boat of paying out of our ass for insurance that it is very frustrating but I shouldn’t have apologized because if her office was just patient I would have made the call and accepted it but I wanted to check bc they already messed my billing up by charging the wrong company in the first place.
Just an awful experience. I’m only giving the one star for the original receptionist that made my appointment and the nurse that took my blood, she was really sweet and made me really comfortable. Oh and the girl that did the sonogram too she was awesome! Wish the PA was as smart and nice as the sonogram tech!

RUN AWAY FROM THIS PRACTICE !!!
They lack compassion, knowledge, consideration. After a 2 – 3 wait in the reception area you have another 40 minute wait in the room as you wait on the table in your medical robe. Dr. talks to you for 3 minutes and refers you elsewhere. What a nightmare, have been a patient for the past 5 years and each year has seen more and more deterioration. Please have enough respect for yourself and use someone else for your ObGyn needs.

The worst experience I have had. I constantly go there and they keep me waiting for an hour and a half to refill a prescription. I was given the wrong prescription, no one answers the phone so I have been trying for three weeks to change it. Not only have I contacted them myself, but my pharmacist has contacted them as well and has not been able to get in touch, They do not care about the health of their patients. They cannot treat their patients like this. There is no patient-​doctor relationship at this office. If there was, they would know what prescription I am currently on and would not change it.

Terrible establishment. Doctors forget to give you your scripts and never call you and explain the outcome of our tests like other doctors do. Leave message, they don’t get back to you. Very unprofessional and incompetent. Looking for a new and professional obgyn practice. Katherine Torres.

Horrible office, I only come here to have their Midwife Diane Lucks deliver my third baby. She is awesome and delivered my first two. My glucose test came back high and no one even bothered to call me and tell me. I had to wait and find out at my next check up to review the results 3 weeks later. I figured everything was ok because no on called, I could have had gestational diabetes and been really sick, no one even cared to review my file. This office is a joke.

I seriously would love to meet the person who gave these dr’s degrees. My last appointment there was just that, MY LAST APPOINTMENT! I went home with anxiety seeping out of my pores because of how incompetent the Dr. I saw was. I couldn’t even tell you her name because every single time I go there I can never see the same person. I went there for irregular bleeding, I was told to come in immediately, which I did. I was in so much pain and discomfort and literally just started a new birth control pill the night before at 8:30 p.m., it was the next day at 5 p. m, and the dr tells me THAT IS WHY YOU’RE EXPERIENCING THIS. I said so all the irregular bleeding from the past 3 weeks, but not today, is from a pill I started taking less than 24 hours ago? She told me yes, point blank, I literally could not believe what I was listening to. I was so taken aback by how dumb she was that I had to get up and leave. I could not sit there anymore and listen to someone that did not want to help me and give me proper care. She also said «good thing, there are no cysts on your ovaries». meanwhile I have PCOS and the week prior I had a sonogram done there and was informed that both of my ovaries had cysts. I just couldn’t deal with the level of stupidity that I just sat through. I found a better doctor in Bellmore and I will only see her and not a different person every time I go. Worst place EVER!

The front desk staff is horrible… They act as if they own the place and it’s horrible…
They need to get of they high horse and stop taking things so personal because one day they would be on the other side of the desk … Karma always prevails
Going on 1hr and half and still waiting to even see a freaking nurse

This place is a disgrace to the medical field. While I never had to deal with the long wait times as some others here have, the patient care they provided me was horrendous. I have had 6 appointments (5 Massapequa, 1 Garden City) since January 2015 and have not seen the same physician twice. Not a single one acted like they where even interested in me! They requested I have blood work drawn but could not provide me a prescription, leaving me to a play a guessing game with my primary care physician. When I called to find out what they wanted, they didn’t even have it documented in my chart and couldn’t tell me or have a doctor call. The staff is under qualified, one girl had to take my blood pressure 3 times to get an accurate reading, and another scribbled down incomprehensible notes on a piece of looseleaf without even speaking to me. I was then forced to wait 4 weeks with unbearable symptoms for an appointment because they suddenly stopped taking my insurance that month, and I still could not get a physician to call me back and discuss anything with me. When I was finally given the proper tests and prescriptions I was only disappointed again, the physician put it in DAW, with no option for generic which would have cost me an additional $ 300. The pharmacy requested a change immediately and after a week of me being left untreated again, a generic was finally issued. I left 3 or 4 messages regarding my follow up appointment and treatment after this and still have not relieved a response. Their phone staff is completely useless. I only continued going to Garden OBGYN for as long as I did because I had my IUD inserted here and did not feel comfortable switching so quick after the procedure. But after this disaster I never would use or recommend such a terrible practice.

I completely love the establishment. Ive been to two facilities and the staff physicians and pa’s are all very sweet. I was referred here and I’m glad I became a patient of theirs. I’ve never had an unnecessarily long wait to see anyone.

If you value your vagina, STAY AWAY!!!
I’ve been here a three times and it’s three times too many. The very first time I made an appointment the doctor cancelled on me a day before and then tried to bill me for it!
My first visit was just okay. Regarding my situation Lisa told me I had two options and only told me one. When I asked what the other one was she just replied, «Oh it just doesn’t make any sense so why bother hearing it?». But as a patient if there was another solution I still wanted to hear it.
My second visit was so arrgravating. First of all, I had an appointment for three months in advance to see Lisa Friday June 5^th at 11:30. Sure enough three days before the office called because she needed to cancel. I was given the option to either keep the appointment and see someone else or go the following Friday. I had said that I wanted to keep the appointment as long as I would be seen by a female who takes my insurance. It wasn’t an issue. The day came and I was told I didn’t have an appointment and that it was next week. When the office realized they messed up, the woman at the desk says to me, «Oh just come in tomorrow.» I explained to her I had work the next day and I had to take off for this appointment. I ended up walking out without being seen and told to come in the 12^th.
My last visit was ten times more aggravating then the last. I waited in the waiting room at least 30 minutes. Three people had walked out because they were so frustrated. The girl that asked me questions before Lisa came in asked me if I was happy with my pills and if I wanted more. I told her I was and I did want more. Then in the next breath she asks me if my boyfriend and I are trying to have a baby! Why would I be trying to have a baby of I just said I wanted more birth control pills? I don’t understand this. Then on my chart, on the computer, and anywhere I had any documentation the wrong name of the pill I’m on was everywhere. I had gone out of my way to correct this multiple times. I was even more annoyed when I needed Lisa’s approval for another pack if birth control pills my pharmacy couldn’t get a hold of her for five days. It took ME to have to call and complain in order to get my refill. By the time I had gotten my new pack of pills I was forced to skip a day and then take my next pill eight hours later then normal. I was not happy. When I confronted Lisa about it, she blew me off. In a polite way but she still blew me off. During my time with her she was very nice but I felt like she rushed my visit. I had a bunch of questions about my pills but I only got to ask her one question because she was so in and out.
When I went back up to the front desk I found out they had the wrong pharmacy down on my chart. The best part was they had a pharmacy written down that was located in the city and I live right in Levittown.
Two days after my visit I went to my pharmacy to get a refill for my pills and I found out I still didn’t have Lisa’s permission after I was told I did.
After all of this madness I will not be coming back here. This place shouldn’t be in business. I’d rather be seen my a clueless 12 year old boy than to return here.

If I could give this place 10 Negative stars I would! I go today to the a assapequa office after they called and co firmed my appointment for today 5/​27Z2015 for my exam and sono zinger there along with about 10 other women and they tell each of us as we get to the desk, you had an appointment with Dr. Ramirez, SORRY!!! She had an emergency, we’ll do you think you can call all of us and tell us this??? a tne best with me is they had the complete audacity to tell me I DID NOT HAVE AN APPOINTMENT!!! You are kidding right, you called to confirm? Friday, who do you think you are kidding here??? I was one of the large group who had an appointment with the this Dr. Ramirez who NEVER showed up, and you are telling me you lost or simply do not have my appointment there? SO DONE, and you will be reported. Thank you so much for making me take a day off from work. I will pass this word around. This office must be shut down ASAP!!! You are freakin incompetent, uncaring nut jobs!!!

This place does not care about your time at all. We spent over 2 hours in this office on multiple occasions. Most of the counter staff considers patients an inconvenience and just want you out of their hair. Look for other options, unfortunately we stuck it out because we didn’t want to change so far into my wife’s pregnancy.

The next time I have an issue Im contacting the Office of Medical Misconduct. All the locations area a joke. Then they have incompetent people who answer the phone who doesnt even know if a doctor is employed. Instead of hiring ghetto hoodrats to answer the phone, hire someone with some sense.
Then you have appointment and you are constantly waiting 2 ½ hours to be seen. it doesnt matter if you have the first appointment or the last appointment.
Beware of their staff who frequently break patient confidentiality by discussing your chart in the reception area while other patients are around.
Im so done with place.

This review has been a long time coming The ladies at the front desk are so nice. Too bad most I don’t feel that way about everyone. Lisa McMillan, not my cup of tea at all, cold and disconnected, but the sonogram tech is amazing. Getting a question answered when u call is almost impossible, getting the run around most possible. Dr Ramirez got better after telling her the previous lousy experiences.

I wish I could give this practice ZERO stars. I had previously gone to the Lake Success office for my annual exam but I live in nearby Seaford and thought I would try.
I went in for a health concern and found out I was pregnant while I was there. The NP prescribed me medication that is NEVER supposed to be prescribed to a pregnant woman; this fact was supported by the other NP at the office.
Upon my return for follow up blood work I sat waiting for the NP who never introduced herself, seemed annoyed by my questions. Hello! First time pregnant person! Think I should be allowed to ask whatever I what with some care and concern; not a practitioner leaning against a counter with her arms crossed. I called back 3 days later, the culture from earlier that week never came back. Called again after the weekend to cancel any follow up appointments I had made and was put on the phone with someone who seemingly cared I was leaving practice, she said she was transferring my call to her private office and NEVER came back on the line. The only helpful person was someone at the call center who got a lab tech from another office give me my blood results. BTW, over a week later and still no results of culture. I am beyond disappointed that this was how as a new expectant mother I was treated.