World Hyundai Matteson Reviews

I love my preowned vehicle I’d like to thank mike Jones for making it possible for me to get into my 2010 Nissan altima. Thanks Alex for making the deal go through.

THANK YOU THANK YOU THANK YOU!!! I received a call from Teri on sat, she informed me that she was able to get me approved for a car with no money down (being a single mom with 7 kids and :(credit) I have to admit I was skeptical. I had been shopping for a vehicle for 6 months with rejections and astronomical down payment stipulations I was feeling doubtful. So I go to World Hyundai Matteson and I am met by Jarrett, what can I say about Jarrett? She is one of the most professional, courteous, sweetest person that I have had the pleasure of meeting. I wasn’t very receptive at first to deal with Jarrett (again please forgive me for that), Teri had called me and I had only wanted to deal with Teri. Jarrett stated she understood and called Teri who came out and let me know what Jarrett would be doing. Jarrett was great she gathered all the information about what I was looking for, what I wanted to pay etc. I had my heart set on a 2012 or a 2008 because THAT’S WHAT I THOUGHT THEY WOULD TRY TO PUT ME IN. BOY WAS I WRONG!!! Duane came over to talk to me and he explained to me the various programs they had that I qualified for. I couldn’t believe it (no really I didn’t believe him). I explained to him I have 7 children I need something to seat us all. Jarrett came over and asked if I would consider a van? The next thing I knew Edwin had keys in his hand and asked me to come take a test drive. This van was PERFECT!!! Then Edwin said it was a 2015, my heart sank. When we returned to the dealership Edwin asked me what I thought, I told him «great vehicle» and walked away and sat back at the desk and waited for the big let down. BOY WAS I WRONG AGAIN. THE VAN WAS MINE!!! They worked the deal for me to drive away with my 2015 DODGE GRAND CARAVAN!!! A 2015! It wasn’t just about getting me into a car they listened to me, what was going to work for my budget and my family. I am so grateful to World Hyundai the GM, Jarrett, Duane and Edwin. If you are realistic and looking to be treated with respect; World Hyundai has a team, that will go to bat for you: to help you get into the best vehicle for you. I would recommend visiting World Hyundai. I DO NOT WORK FOR WORLD HYUNDAI and I wasn’t asked to give a review. I know that there are people out here, that are looking, that may have been turned down and think they can’t get financed. Try World Hyundai in Matteson, Thank you Lord Jesus for blessing me a reliable, safe vehicle and using World Hyundai to do it.
Sincerely,
M.W

Hello my name is Jameka Owens, there should be laws against how this dealership is run. I wish I could rate this dealership at a zero unfortunately I can’t, so I’ll give it a one star. First, they stalk you with numerous phone calls and emails of promising to get you in a car, only to find out that their promises of «I can» becomes «I can’t «. Sara who lured me into the dealership by telling me that they got me approved, with no money down and no consigner needed. They all were yes answers and no problem just come on in so we can get you in a new car. Once I got there, After taking the keys to my car, and showing me cars, I was told that they couldn’t do anything for me without me putting money down. My specific questions to Sarah before making the decision to go to the dealership, based on her phone call, we’re is this real, am I really approved, and can I really do this with out a co signer, which she answered yes, yes, and yes. I also explained to her that my car wasnt in good condition will Hyundai still take it as a trade in, which she answered yes. Within 30 minutes of my phone call with Sarah I arrived at the dealership and was told Sarah was not available, so I was redirected to Will Barnett, who greeted me and asked me for my documents. I thought to myself ok we getting straight to business; however, when he asked for information to update my file I thought to myself let the games begin. I say this because I was just there in May and was turned down. This is my 5^th time coming here with hopes of getting only to be turned down. So with that being said the last information should have already been updated and not reading back Information from when I was 20. While I was there Hyundai pumped my head by telling me that I was approved. They took my keys said they’ll take the trade in then said they was waiting for a loan payment. During the waiting process they started asking question what exactly are you looking for, I tell him a minivan, he says with a van your payments will be higher, and he recommends a hyundai Elantra, and proceeds to bring out cars for me to consider, so after two and a half hours he comes back and he tells me that I will need $ 1200.00, and at that moment my heart is crushed for the 5^th time. I don’t understand why car dealership prey on people, and take them on these emotional roller coasters. I will never do business with hyundai, so please hyundai, if your are listening, lose my number, and email address. Do not call me, nor send me any flyers or solicitation regarding your dealership, If you continue to call or stalk me with calls of preapproval I will seek to file charges of harrasment against you, and also report you to the Better Business Bureau.

This people suck there lier they tell one thing does something else we had the car we wanted did all paper work was told car would be brought to us it was three days no car then they want use to repair a bald tire it was dangerous for us too drive so i told them i was coming get my money so tom said i get my deposit back plus insurance and 200. For trouble .so i got my depoist but nothing else.

Chris Davis at World Hyundai is a great sales person and easy to work with.

Went in for a regular 3k+ mile check up, then a rep comes up telling me that there was a recall on my car’s make, year and model. Oh really? So he takes me to his office. After explaining there was a problem with a tire alignment in his office., he takes me over to a «sales professional» jerry davis to see how much I can get on trading in my car for a 2014 model for my inconvenience.
Yeah it smelled fishy so I told them that I had to wait for my wife to make a decision like that (trading in the car) then thats when they got really pushy. Wondering if I could call my wife at work or have her come to the dealership after work to talk about trading in our car for a newer model. I was told them no that was not going to happen and since they saw this pushy sells pitch was not working they lead me back to the sitting area where I was previously working on a paper for my midterm.
After getting my car an hour later mind you, I had been in the dealership by this time 3 hours already, I drove home and checked online for any recalls regarding my Hyundais make, year and model. Meanwhile as I was telling my wife what happened on the phone, I searched Bing, and Google to turn up a air bag recall for the car but nothing else. I sent an email to Hyundai but they referred me back to the dealership.
So it was an obvious ploy (long story short) to sale me a car by trading in my perfectly 2013 black beauty of a car for a newer model to make a sale! The rep nor did the sales professional mention the airbag recall, probably because their sales quota means more to them than anything else.
Last time I buy a Hyundai.
This is the email:
Dear Sir
Thank you for contacting Hyundai Motor America. We appreciate the opportunity to assist you with your recall/​campaign inquiry for your 2013 Elantra GLS.
Our records show one recalls or campaigns on your vehicle, at this time. The only recall/​campaign on your vehicle is Campaign P15, which was due to a testing error that only affected certain 2011 – 2013 vehicles. Hyundai Motor America, in cooperation with the U. S. Environmental Protection Agency (EPA), is voluntarily correcting the fuel economy ratings by creating the Hyundai MPG reimbursement program.
All recall/​campaigns are Vehicle Identification Number (VIN) specific. If your Elantra is affected by a recall in the future, you will receive a recall campaign notification letter as long as your state Department of Motor Vehicles (DMV) shows you are the registered owner.
Should you have additional questions regarding this concern, please do not hesitate to reply to this email or call our toll-​free customer service number of (800) 633‑5151. Our hours of operation are from 5:00 A.M. to 7:00 P.M. Pacific Time, Monday through Friday, and 6:30 A.M. to 3:00 P.M. Pacific Time, Saturday and Sunday.
We have documented your comments. Your case number is 6 548 974 and can be referenced if we can provide additional assistance.
Thank you for being a valued member of the Hyundai family and for contacting Hyundai Motor America.
— – Original Message — –
From:
Sent: Apr 18, 2014 12:51:50 PM
Subject: Recall-​question
Good afternoon
I have a simple question have there been any recalls on the Hyundai Elantra 2013? i am wondering in case I need to get the car serviced.
Have a good day

WHEEL-​LOCKS BUT NO KEY!!! Eric (salesman) assured me that my key would be placed in the spare tire compartment. It isn’t there! What if I was stranded on the freakin highway somewhere. and on top of that Eric now says I have to «pay» –to have them removed because he had no key. Smh. DON’T TRUST THE SALESMEN THEY LIE, LIE, AND LIE! Check and verify verything for yourself!