Old Navy goes through phases. One year their clothes are cute and the next you can’t even look at their items. I will say though, I absolutely love their jewelry :) They have a lot of cute and fun items to purchase. Every time I go into this store I get in touch with the amount of jewelry I walk out with! ugh… the struggle of an addict! The staff isn’t as friendly as you would think they would be in such a small store. They all seem, mmm… how do i want to put this, «out of it»? I think that’s the best way to describe them. I’ve been shopping at Old Navy for years and I think it’s going to hit rock bottom in the next few years if it doesn’t really make a positive change, to both it’s stores, employees and the quality of their clothes. They’re just really Meh for me. Nothing too exciting and I think I need to find a new store for jewelry near by.
Robin O.
Place rating: 2 McLean, VA
This store is so tiny! The racks are so close together it’s difficult to navigate the store without ninja skills! There are always clothes out of place. It’s a rare occasion that someone asks if I need help, or greets me. The last time I was there I had an arm full of clothes and no one offered me a bag. I was, however, allowed to take about 15 items in the dressing room… yay for me, but that’s a no-no for them! If you do make it to a purchase you will need a lot of patience… there are hardly ever more than two people on a register, even when the line is around the store. The only reason I visit this location is because it’s the closest to me. Good luck to you of you venture to tjis location.
Mike U.
Place rating: 2 Washington, DC
Everyone has been to Old Navy and this is the same old store! Cheap clothes and not the highest of quality. I was able to get a couple t-shirts for $ 5 each. Decent. Hopefully they don’t shrink up too badly like the button down shirt I bought last week. One wear and it’s done for. Ugh. They also never seem to have enough people working the registers. Oh well, it’s Old Navy and you get exactly what you expect walking into the store…
David W.
Place rating: 2 Harrisonburg, VA
Despite Tysons Corner being one of the premier shopping centers in the DC area, I’ve always found this Old Navy lacking. While my experience only deals with the mens department(a shock, I know) there seems to be a general lack of organization and order when it comes to the merchandise. More often than not, it seems, items are incorrectly tagged with their sized, left in the wrong area, or simply out of stock altogether. I’ve learned my lesson and now generally go to the Old Navy stores in Springfield and Fair Lakes, which seem to be much better run.
Brie R.
Place rating: 4 Burke, VA
While typically crowded, this Old Navy seems to have the best selection of workout gear on sale. Be sure to pick through the sizes though since pricing seems arbitrary and one pair of pants can be priced with 3 or more different prices. The checkout is usually long, but what can I say, I’m a sucker for a good deal. They sell healthier snack options at checkout which gets me EVERY time I go because I’m usually traveling with niblets in tow but Pirate Booty and Pop Chips are usually a small price to pay for happy campers.
Ana P.
Place rating: 3 Gaithersburg, MD
OMG! Check out like is 20 people deep, there were three cashiers«available» and the line is literally CRAWLING! Correction, two of the cashiers were talking to each other, and only one was actually working. The only reason why this place gets three stars is because the only cashier working apologized for the wait.
Alexa C.
Place rating: 5 Fairfax, VA
Old Navy’s are very hit or miss, that’s why I wanted to highlight this one in Tysons. It’s clean, well organized, has an attentive staff, and has a great selection. They are beyond just a regular Old Navy, with great accessories selections, and a lot of random, fun impulse buys at the front. This location is convenient to parking, so you can be in and out if you want to just go here. It’s in the new wing of the mall, where the movie theaters and restaurants are.
Martin B.
Place rating: 4 Fort Worth, TX
It’s usually pretty cheap(especially during sales) and the quality is fine for me. They’ve got an extensive selection in the men’s department, although it definitely skews heavily in favor of casual clothing versus more professional attire. But that’s fine; you don’t go to TGI Friday’s expecting Michelin-rated quality and you don’t go to Old Navy expecting Brooks Brothers finesse. Only real issue is that like most clothing shops you might be waiting in line for a while.
Brian H.
Place rating: 4 Fairfax, VA
Came here last week, and got 7 items that were on sale and it came to $ 122.85, and that was after saving $ 61.26! The only thing is, my Wife came in here after me and the person at the register asked her if she wanted to sign up for their card, she turned it down, but they had never offered it to me even though I would have turned it down as well. That’s the only reason that I would give this one 4 ½ stars. Other than that, there is nothing wrong with this store.
Fenny L.
Place rating: 3 Gaithersburg, MD
Dear Old Navy cashier, I realize that being an Old Navy cashier is probably not your life’s dream. I also realize that it’s winter and flu season is upon us and not everyone has the luxury of having sick days. HOWEVER, I still maintain that it is quite unseemly(to say the least) for you to PICKYOURNOSE while ringing me up and then paw my new purchases with your snot hand. I also maintain that it’s also unseemly to be offended when I ask you to 1) not touch my purchases, I’ll put them in the freaking bag myself and 2) to use a damned kleenex. Now I’m sure that I hurt your feelings, and for that, I apologize, but you must be aware how disgusting that is. Just imagine how you would have felt if I picked my nose and using the same booger encrusted finger, handed you my credit card to swipe? Disgusting, no? From the speed(and I use that term loosely) in which you run me up, I’m quite sure that you’re only seasonal help. So I probably won’t see you again. I wish you luck in your future endevors… perhaps you should look into the study of virology? Or perhaps a nice desk job tracking pandemic outbreaks for the CDC? I think both of these opportunities would be in line with your… talents. So we’ll just let bygones be bygones, because I do enjoy this Old Navy store. There is usually a decent selection of various sizes and your staff have actually been known to help me once or twice(I nearly died of shock each time). Enclosed is a tissue for you to remember me by, Sincerely, ~F
Arianne g.
Place rating: 4 Great Falls, VA
Being a thrifty sort of person, I love Old Navy. The stuff here is cheap, generally good quality and lasts for a good period of time. And when it breaks down, you can discard it with ease as it didn’t rip a hole in your bank account. Don’t be fooled, this aint Paris runway fashion but it is durable and it if you know your style, you can find something that looks good on you.