Peake Management Inc

1) We had leased a house from Peak Management. The lease said that if the lease ran out they we could do a month to month rental. They contacted us 4 months before the lease expiry date. Since we did not know what the situation would be 4 months down the line we asked for more time. They gave us a month and then extended it by a month. We were waiting on the job contract renewal and asked for 15 more days. They refused and put the house on market.
2)They had people come over to see the house while we were living there. We had specially requested that they call us before a showing but we had people just walk in. One day I went to pick my son up and came back to find the door open and people inside.
3) When our contract was renewed we asked if we could extend the lease for a year they said we would have to pay an extra months rent since they had charged the owner for advertising that they would have to claim from us.
4) Their exit guidelines are crazy. However we tried to fulfill all of them. We got the house professionally steam cleaned from a vendor that they approved. The house was professionally cleaned. Plus my spouse and I took 3 days off work to clean up after the professional cleaners. Peake management deducted 100 for cleaning from our security deposit. When we asked for before and after pictures they said they had none since the cleaning was already done. This could not be true since the walkthrough was done on Wednesday when they found the house «not clean» and when we had sent the request that very same day. They lied and said the walkthrough was done on Monday since they told the new renters that they would do it Wednesday.
5) When we moved in the towel rod in the master bath was broken and stuck with tape. We tried to find a replacement but it was a non standard size. We had reported the matter to them but when we left they charged us for it
6) They also deducted money for «fixing» the laundry door. The owner left their «low noise high vibration washer» behind. The washer vibrated so much that it moved from the confined space and pushed the door out.
7) They had somebody inspect the house through the middle of our lease the second year. We had had told her about the towel rod and also the door to the laundry room. She said the door was a known issue since it was a fault in the design. So we were charged for known issues.
8) They charged us for changing the AC filter. Again they had somebody inspect the system in December 2014. The person told us the filter need not be changed.
9) On asking to extend the lease by 15 days since the apartment was not ready, they said it was already leased out from a week after our lease ended but THEY STILL HAD PEOPLE COMING TO SEE THE HOUSE.
10) They gave us receipts for the money they deducted showing the service provided. Those are clearly fake since the date is from a month after we moved out.
We have email communications to prove all the claims above.

I waited a full week before I wrote this. Even when I am disappointed I try to be thoughtful, a week passed and I still felt that this experience was worth writing about. Its unfortunate because I liked the property — but overall it was a bad experience.
It has been my worst renting experience — and I try to be objective — but not once did I feel comfortable or confident as a renter. Repair calls are handled poorly — and the lease itself is a little tricky (read everything!!!). Its just my experience and hopefully it was just bad luck on my part.
This is just an experienced renter that was shocked by a few things — honestly — not going to rant further — but wow —
Renting in my past has been easy — this was not so much. Glad its over and glad I wont be writing a check to them anymore.

After reading most of the negative reviews here, I must say that I experienced quite the opposite with Peake Management. Our property manager, Jackie Griffin was extremely helpful. She always responded in a timely manner and followed up often which made any issues we had in our apt quick to fix. I really appreciate all that she has done for my roommates and me throughout our stay!

I rented from a property in Falls Church managed by Peake for 3 years. No complaints. they were easily reached during business hours, responded to maintenance requests promptly and were flexible with our move-​out date.
I remember they waived a late fee once since it was my first time paying rent late which was greatly appreciated. Just want to chime in with my positive experience given all the negative reviews here.
Edit: I’d also like to add that they currently use the appfolio website to manage their property. Paying rent and submitting maintenance requests online is a great convenience.

Quite bad, and getting worse. Our family is planning to move out — after originally planning to stay for years — based in part on Peake performance. «Peake performance»? — not at all!
We’re middle-​aged, self-​employed and stable, and we’re renting a pricey townhouse in a lovely area, but… we never expected to deal with (among other things) an Arlington County code violation, requiring multiple repairs.
This is a short ‘placeholder’ review. If our upcoming move out goes as poorly as I suspect it will, we will publish a full review in the next month or so.
Very, very disappointed in these people.

Agree with everything stated below. They are horrible to rent from. My husband and I moved into a dirty, cockroach infested, broken house and left the house in excellent condition and they charged us outrageous prices for things that we had marked on our move in list.
The first red flag was when we had a cockroach baby infestation shortly after we moved in. I called them to let them know and they said it was our responsibility to take care of, which we did. However, when the pest control came they told us that they had been treating the house before we moved in and because we didn’t continue the treatment, all of the eggs hatched. So not only did we have cockroaches the ENTIRE time we lived there, but they were a problem before we moved in and they did not notify us. Absolutely disgusting.
Then, they charged us $ 150 to change a light bulb (marked on move in list), $ 100 to put a door back on it’s tracks (marked on move-​in list), $ 100 to because we patched holes (that were there when we moved in and noted on the move-​in list) as a favor to them. We knew they were selling the house and would need it repainted. I actually reached out to the owner of the house who also stated she was having a terrible time with them.
They sent me fake «receipts» from contractors saying they had to do the work with «checks» sent that were printed that day, «coincidentally». I called the contracting companies and they said they did not do the work on the house. The entire situation was absolutely absurd. The best part was they will not talk to you on the phone, everything has to be written communication. SHADY BUSINESS PRACTICES.
Do yourself a favor and never rent from these people.

As the other reviews illustrate, Peake works for the landlord, not the renter. Their business model is to put the least amount of money possible into a given property, which they effectively do by ignoring any problems that do arise until after a tenant moves out, at which point the tenant will be charged for any and everything possible out of their security deposit. Unfortunately, our lease was transferred to Peake’s oversight when the landlord left for overseas, so we had no opportunity to avoid them, but no tenant should ever knowingly rent a property managed by these people.
Staff tend to speak and interact with tenants as if they were law enforcement officers addressing someone under investigation, and once we moved out, communications regarding the security deposit were met with indifference. They know you’ll have to sue them to get it back, and figure you probably won’t, so they’re quite willing to ignore the language of the lease as to timing and provide indecipherable bills and incoherent explanations.
One piece of practical advice — do not spend any money having the house or carpet professionally cleaned before leaving a property Peake manages (as they will prod you to do). After spending $ 300+ and a full day on their recommended vendor, we were eventually billed for carpet replacement anyway.

Peake Management is by far the worst housing management company I have ever dealt with, which is saying something considering I went to school in Norfolk, VA and have had my fair share of unprofessional management companies. On top of the nonexistent team and their ignorant Property Managers, Peake was never available when we needed help and completely unresponsive to all of our emails and calls. When it was time to move out, they over charged us and took almost all of our security deposit back for little things around the house that we requested help to fix the very first week we moved in.
If you are looking for an enjoyable living experience and trying to save money rather than throw it down the drain, save yourself the trouble and stay away from all properties managed by this company.

I used Peake as my property managers for over four years and finally had to part ways with them — it was just too frustrating. My tenants complained about their frequent unresponsiveness and their communication with me was terrible.

I probably will never rent with these people again. They do nickle and dime you, the lease provides you with more responsibilities as a renter than most do, (ie. if an appliance breaks because it is old you must replace it-​really? I don’t think so) and the unit I live in the electrical wiring is CRAZY. I had a contractor friend look at it just to make sure I would not die in a fire one night. I love the unit I live in, so I am ignoring all the bad stuff dealing with this company. They are so unorganized, I went to deliver the first check and get the keys and they forgot to tell me a multitude of things I needed so that was delayed. And please dont expect warm and fuzzy people. I walk in the office, not so much of a hello just a glare, respond to emails and you wont get any funning, they are just a bunch of nasty, miserable people-it’s weird.
When a tenant moves out they are supposed to do all kinds of things (normal renter stuff) like clean and steam the carpets. I came in and the refridgerator had mold in it and smelled, the carpets were NOT cleaned at all, the entire house smelled like the previous owner’s dog. The only thing nice I can say about this company is at the very least they sent someone in to steam the carpets after I complained, although this guy wasnt very professional, showed up late, didnt do a great job and couldnt figure out how to work his equipment-​OI-​not to mention he barely spoke English so I was of no help whatsoever to see what he needed.
Do yourself a favor BTW and read the «not recommended» reviews. There is a pattern. I think John M’s review is the only good one with 3 stars.

Unfortunately I can’t give details because there may be legal issues involved, but I will be sure to write up a lengthy review once this is all over with.
Hopefully that gives you some insight into how horrible our experience has been.

Military on PCS Orders, had a large dog and couldn’t find anything worth my time! Robert Zimmerman helped me out by working with the landlord and getting things smoothed out with the condo HOA, one of the best experiences I’ve ever had. ALSO, I needed to get in the unit as soon as possible and the company jumped through hoops so I didn’t hemorrhage too much money on hotel costs. Thanks Mrs. Tina.

I would think twice before having this company manage my property or sign a lease with them. We lived in the home for two years before purchasing our own in a neighboring community. During our stay the basement flooded, some siding came off the side of the house (twice) and we had have a contractor out to re-​secure a toilet to the basement slab (twice with the second time being the owner because it was done so poorly the first time). We also had a plumber out to replace the kitchen faucet, but when that wasn’t done properly, we just kept it maintained ourselves instead of calling again. The property management agent sent two contractors for the basement, one to get rid of the water and the other to restore the damage, but she never visited the property to inspect. We found out we had a new agent only when he called us. We also called the emergency line and it wasn’t answered (their excuse was they changed vendors that night). They use the same contractor to repair the homes they manage and for some things they are fine, but others are dismal. This includes nailing siding back onto the house (through the siding where it was exposed), having it come down again and then sending the same guy back again resulting in water damage to on the bedroom ceilings. I’ll bet the owner will get to pay for that too. When it was time for a lease to come to an end, it spelled out the exact dollar amount and dates that our lease covered, but because we moved in on the seventh of the month, they decided we had to pay for an additional seven days even though we had moved out early to make it easier to show/​rent. It was a bitter show down and we ended up giving in because their contracts person decided that a sentence about «additional fees as necessary» covered those days despite the fact that we had already paid the full amount of the lease. Steer clear is my best advice to both tenants and landlords.

I had a good experience selling my home. We dropped the price several times so it sold pretty fast but for much less then it should have gotton but I just wanted it gone. The agent actualy mowed the lawn to help it sell so that’s something you don’t see everyday.

They are terrible. It seems they think that it’s okay to rent property with black mold, infested with bugs, and that’s just too bad for the tenant. I would call them slum lords. Stay away from them!

These folks are the worst — and if you decide to rent from them, know that they will flat out make things up in order to keep some of your security deposit. I would say stay away from Peake.