PNC Bank

The only thing this bank is good at doing is apologizing for their mistakes, and they do that a lot and often. I have never encountered so many issues with my bank as I have with PNC in Mclean. If you want a reliable bank, go somewhere else.

This bank is located in McLean which is one of the richer cities in Virginia and the attitude of the staff definitely shows this. Don’t come in there with your work uniform or flip flops that aren’t D’ior because they will not care about keeping your business. As I always say I hate poor customer service and today was the 2^nd chance that was given to this bank. I deposited a check from the state yesterday and all of the funds were available today. I even called ahead to make sure I can come in and write a check for cash for a specific amount. Over the phone my account was verified and I was told yes but it was a whole other story when I showed up in person. I was denied the check and told that the check had not cleared even though it was available to me. They said that their is no guarantee that a check from the state would clear!!! Really. .. with all these taxes I pay in VA. .. .a check from them won’t clear…Really!!! I have never had any discriminating experiences but today I felt discriminated against. I will be closing my account tomorrow and taking it elsewhere. While it is a hassle, I can’t do PNC anymore.

Gotta love a bank that has FREE Keurig coffee/​teas, cookies… AND coin counting machine similar to Coinstar only they don’t charge you the ridiculous 10% fee. I don’t believe you have to be a PNC bank customer either.