Suddenly Sunless

Buyer beware on this one– lots of conditions with a groupon, and the conditions keep changing. I have been here about 8 or so times the past 2 years and previously had great experiences; this time I was exceptionally disappointed.
I have always purchased and been able to use a groupon for my tans without issue, they did change it to where the groupon only applies to the light tan, but I’m fair skin so that’s not a problem for me.
You have to enter your credit card when you make an appointment online which I did not want to do, so I called. The woman was very nice and said I was only allowed 1 groupon per calendar year now so this would be my one– completely understandable.
Then, when I came in I was told it was only for new customers and I would have to pay full price, and not even be able to use the groupon. I would almost understand this if I had not directly spoken to someone earlier that week who knew I was an existing customer and told me it was fine. I explained what I had been told and the employee said as a discount I could pay the difference between the groupon and full price tan– something I still didn’t want to do; especially given her rude demeanor. Finally, I was allowed to use my groupon, but not without some serious attitude from the employee (I believe it was Taylor). She then didn’t want to even do my tan (fine by me) and kept trying to get the other women to cover for her instead. The woman I did see was fine, but seem rather annoyed– mind you I still tipped 20% of the regular full price tan.
I recommend going to Tabitha or Adrienne if you go here, they are both excellent technicians, super nice and always welcoming– I would go back to see them, but no one else.

WARNING TO GROUPON CUSTOMERS:
Okay so I would like to say from the outset that the woman who helped me was extremely nice. However, that didn’t prevent me from feeling like I was tricked by their Groupon deal. I specifically paid for the «Custom Airbrush» on Groupon because the Suddenly Sunless website said it was supposed to last up to 12 days (I get that this doesn’t guarantee 12 days), versus the other option Groupon had which the website said only lasted up to 9 days. However, when I got to my tanning session I was basically told that I could get a tan with my groupon, but it was only 1 (super fair) or a 2 (pretty light) out of probably 10+ levels of tan-​ness. Why even get spray tanned at all? Even after I said I would just do level 2, the tanning technician told me a level two tan would be gone within 3 days! Why would I pay for a spray tan at all for it to last 3 DAYS, let alone a $ 55 one (that was about half price with the Groupon, but still this seems extreme). So I paid the extra $ 15 dollars for a level 3 — already much more than I wanted to spend hence why I bought the Groupon. Afterwards, I was told maybe this tan would last a week and if I wanted it to last longer, I had to buy all these other lotions from them. This is beyond ridiculous… they advertise a service and price but when you get there, want MUCH more money for what they advertise. I was disappointed that I left spending an extra $ 30 above the groupon (and I only got 1 mini version of the 3 lotions they try and force on you after the tan) and still won’t have my tan last what I expected it to based on their advertisements. So if you’re planning on just using the groupon, expect a three day tan. Not what I expected or wished for when purchasing my groupon.

Suddenly Sunless used Living Social to employ the shady «bait-​and-​switch» tactic. After checking in I was advised that my voucher for a custom air brush tan only covered light applications and that it would cost me $ 15 more to get the right color for me. Nowhere on the voucher or deal page does it state that; however, I was there and needed to get it done. It was still $ 20 cheaper than their normal charge of $ 55. The application itself was fine and the color looks okay so far. The only after-​care instruction she gave me was to not shower for 6 – 8 hours. Unless you live in McKinney and really can’t make the drive anywhere else, I see no reason to go to Suddenly Sunless. Your best bet is The Tan Bar in Dallas. They have great customer service, are very thorough in their pre– and post-​care instructions, and cost $ 10 less.

Love the Pura tan I got here, it is so natural looking and even also the salon and staff are great!

This place is great! The ladies at the front are awesome; Very friendly and down to earth! The place is very clean and roomy. They have professionals for an airbrush tan and the spray tan machines work great too. I only do the Pura spray tan and it’s never let me down.