Ascent Audiology & Hearing – McLean

McLean, United States

3.5

2 reviews

Contacts

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Telephone:
+1 703-942-8110
Website:
www.HearingAidDoctors.com
Address:
1320 Old Chain Bridge Rd Ste 185, McLean, VA, 22101
Nearby public transportation stops & stations:
2.3 miHV8630
2.3 miGannett bus stop
2.5 miHV8335
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Today

Today –
Local time (McLean) 2:27 AM Saturday, November 30, 2024

Business hours

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Tuesday –
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Friday –
Saturday –
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Description

Specialties

Top rated audiology practice with over 500 positive reviews on Customer Lobby, Twitter, HealthGrades, YouTube, etc. We are BBB Accredited with an «A+» Rating. Our awards include Angie’s List Super Service Award and Washingtonian’s Top Doctor for Audiology.

In addition to our experience and superior technology, what sets us apart is our caring. We truly care about your hearing, and we’ll do everything we possibly can to help you. We’ll work with you until you’re completely satisfied, and experiencing the best possible outcome for your hearing.

We offer a complete list of audiology services and provide advanced hearing solutions that are customized to each patient’s individual needs. Everyone has different hearing needs and lifestyles, and it is our mission to find the absolute best solution for your unique situation.

We look forward to helping you hear ALL the sounds of life!

Call us today for a FREE Hearing Test and Consultation!

History

Established in 2003.

Ascent Audiology McLean (formerly AudioSync) was established in 2003. Dr. Ana Anzola, Ascent Audilogy McLean’s Principal Audiologist, brings 20 years experience to serve her customers’ hearing healthcare. Certified by the American Board of Audiology (ABA), the American Speech-​Language-​Hearing Association (ASHA), and a Fellow in the American Academy of Audiology (FAAA), Dr. Anzola has made patient care and satisfaction her top priorities. Over her career, Dr. Anzola has helped thousands of patients with their hearing, and has hundreds of enthusiastic testimonials to her credit.

Meet the Business Owner

Ana A.

Business Owner

For more than 20 years, Dr. Ana Anzola has been helping the communities of Northern Virginia with their hearing health care.

What sets Dr. Anzola apart is the personal attention she gives to each patient to find the absolute best solution, and to make sure the technology is working for you. She truly believes that her job isn’t finished until you are completely satisfied with your results.

Dr. Anzola is certified by the American Board of Audiology (ABA), the American Speech-​Language-​Hearing Association (ASHA), and is a Fellow in the American Academy of Audiology (FAAA).

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Vicinity

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2 reviews of Ascent Audiology & Hearing – McLean

No registration required
Place rating: 5
Falls Church, VA
Excellent and Outstanding Service.
Whenever I drive in the car with my wife, I can’t hear her. We tried Costco, but no one followed up with me. When I received the mailing from Ascent, it was close to our house, so we went to see Dr. Anzola. She explained the process and after the hearing test, she said I did need hearing aids and that I would get a follow up for a whole year. I needed an adjustment on the right hearing aid and I found the follow up excellent. I am very glad I went to Dr. Anzola. I, also, found the office help excellent.
Place rating: 2
Washington, DC
Despite all of the accolades and so-​called awards that Dr. Anzola and Ascent Audiology have racked up over the years, if you are able to avoid this hearing aid retailer, I would.
Although Dr. Anzola is enthusiastic in her approach to treatment, she is not really interested in a dialogue with her patients. Answers to questions, especially questions about billing, are evasive and often consist of long explanations that may, or may not, even pertain to the question being asked.
Dr. Anzola is also not particularly careful when it comes to fitting and adjusting hearing aids once they’ve been acquired. Twice, first on the initial fitting and then again on my return visit for tuning and programming, Dr. Anzola allowed other patient business to interrupt her work. The first time this resulted in my being left for 5 minutes in her office while a loud, high-​frequency test tone blared in my left ear. Her explanation when she returned and I complained was, «…well that shouldn’t have happened.» *DUH*! Not only should it not have happened, but perhaps also the doctor should not have left the office in the middle of a test. The second time, Dr. Anzola’s enthusiasm for programming my hearing aids for particular acoustic conditions, resulted in having two different hearing programs assigned at the same time… one in my left ear and one in my right. This resulted in vertigo that I had to put up with for one miserable day before I simply abandoned the use of my hearing aids for the 4 days it took me to get back to her office to have her mistake corrected.
But perhaps most egregious are Ascent’s billing practices. After giving up on Dr. Anzola’s office and obtaining my hearing aids elsewhere (same model and brand), I discovered that Ascent Audiology significantly inflates their costs before submitting to insurance. Dr. Anzola explains this as «value-​added services», but then applies similar mark-​ups to optional equipment for which there is no «value-​add». Had I stuck with Ascent Audiology, I would have ended up with pricing more than 20% higher than was ultimately billed to my insurance by my alternate provider. (In one case, on an item not covered by insurance, the cost would have been 150% higher.) You can draw your own conclusions on why an audiology office would inflate their costs when they are, by contract, required to accept the insurance carrier’s cost determinations. But I’ll also note that about a month after I returned my hearing aids, I received an «Explanation of Benefits» from my insurance carrier. Ascent Audiology had billed my insurance carrier for a second set of hearing aids – products that were never dispensed – on the same day that I returned the first pair and terminated my relationship with that office.
Go somewhere else.