I have used Crossroad Florist on two occasions for my grandmother, who was amazed both times at how beautiful the flowers were. The gentleman who delivered the flowers was kind enough to bring the arrangement inside as she could not carry them, and he was incredibly polite and understanding. I have recommended using Crossroad Florist to everyone I know who is looking to send flowers in the Pittsburgh area. I am incredibly pleased with the arrangement each time and the ease of ordering has me looking forward to working with them in the future.
Mary B.
Place rating: 1 Canonsburg, PA
This company has the WORST customer service I have ever seen. I received an Orchard for my birthday on Thursday of last week, within a few days the small blooms all fell off and died. I called and spoke to a lady and she said well are you taking care of it? I only guarantee my stuff for 48 hrs, theres nothing I can do for you. Oh and by the way, I don’t like the Ice cube method that comes on the instructions… well why do you send those instructions with a product you sell? Come to find out this isn’t the original item my husband wanted, but he was told they couldn’t make the ones posted online and had to swap things out, so he settle for this disgustingly over priced dead orchard. I would never recommend this florist. I would give them a zero rating if possible.
Dorothy M.
Place rating: 4 Gurnee, IL
i needed several funeral arrangements on very short notice. It was mothers day weekend and the recommended florist of the funeral home was not accepting orders. I took a chance an ordered on-line on Friday night for Saturday delivery. When I called on Saturday to confirm — the arrangements were done and out for delivery. Both arrangements made it in time for the visitation and were beautiful. I was vey pleased with the arrangements and their responsiveness. This firm really met my needs and did a great job and the staff was great. I will definitely use this firm again and will recommend to people in the area.