Discount Tire Store – Meadows Place, TX

Went on a Saturday and the place was packed. But as soon I stepped out of the car, someone approached me to assist me. Got 4 new tires in about 90 minutes.
Friendly, fast, and reasonable prices.

I wanted to gave 4 stars but i decided to gave it a 3 stars… I like the service of the staff though
Just make sure when the staff change tires check your tire caps specially if its a nitro caps because they will change it to a black plastic caps.
Re-​cap: few months ago i visited the branch at highway 6 near bellfort. My nitro tire cap was replaced by black plastic tire cap when they repair my tire, when i noticed i called my friend who lives close to the branch but was told they don’t have it anymore… My friend went there like 15 minutes i left due to i leave far than his place…
Then i decided to try a different branch and I went this meadows branch. I need to change my tires due to almost worn out and 1 had punctured nail… I had chrome caps when i changed my 3 tires. When i saw my new tires. It has now the plastic caps. Weird. I have now 1 chrome tire caps and 3 black plastic tire caps… I know this is a little matter but might be trouble some to some clients as well…
but the service is good and the staff specially Franklin Carrillo was very professional and helpful.
I like the promo they have though. They do have good deals.
The waiting room is clean…
I just think they need to put some blinds to cover the other chairs from the sun. So clients/​costumers can sit on them while waiting. (its the glass facing the freeway. Wall glass)

DO NOT COME HERE. I set up an appointment today for the free tire rotation. The caucasian, bald man recommended we do an inspection before rotating the tires. He scribbles down figures, takes me to a tire chart to let me know that my front tires are bad so he is not able to rotate them because of it. Last time I had it done, a black man named Quentin did the same thing but lied and said they were rotated when they were not.
DO NOT COME HERE. I experienced VERY distasteful service. This happened before 10:30 this morning.

DO NOT COME HERE. I set up an appointment today for the free tire rotation. The caucasian, bad man recommended we do an inspection before rotating the tires. He scribbles down figures, takes me to a tire chart to let me know that my front tires are bad so he is not able to rotate them because of it. Last time I had it done, a black man named Quentin did the same thing but lied and said they were rotated when they were not.
DO NOT COME HERE. I experienced VERY distasteful service. This happened before 10:30 this morning.

Scamsters. Today, I made a reservation to rotate tires and check why all of my Prodigy H/​T tires were slowly losing pressure. The Ast. Mgr. checked my tires and said that the tread was ⁴⁄₃₂ and that I should consider new tires. They looked great to me, after 23,000 miles. He showed me a big poster inside, produced by Discount Tires, showing that tread was not in a safe area. I asked him how that could be. He said that these were the «low end» tires and I could only expect 30,000 miles from them. I wondered why Discount Tires recommended them to me a year ago. I asked to speak to the manager, Josh Keim, who patiently listened to my concerns, and offered to check the air pressures, and fill the tires, if necessary. He did not disagree with any of the «facts» that the other employee stated.
I went home and checked with the National Transportation Safety Board, which said: Tread depth 2/​32nds inch or less is the lower limits of safety – NOT double that amount, which my tires had. FYI: New tires have about ⁸⁄₃₂ tread.
I also checked on line, at Tire Reviews and More, and the Prodigy H/​T tire, sold by Discount Tires, has a 60,000 mile tread warranty.
So two employees from Discount Tires, falsely misrepresented (lied about?) the qualities of the tire, and the requirements for replacing them.
I will let you figure out the motive for them doing this. And I would suggest you be careful about those «safety suggestions».

Great service as soon as you walk into the store. We were greeted by two gentlemen working the front desk and they were polite and knowledgeable. They quoted me about a 30 – 45 minute wait, but they were done in about 20 minutes. The best part was that they did all of this for free. :) thanks for prolonging my tire’s life Discount Tire Co!

Having our little baby a change of tires. My hubby and I called our cars «our baby». Since one of the tires of our car has a nail on it we went here at this location. I guess since it is a Saturday they are pretty busy and packed. The guys in the front keep on going back and forth at the front and on the working area, customers keep on coming in and lines are getting longer. They also have the knowledge of what they are doing.

Awesome service, had flat tire. Took them less then 20 min to fix. Quick in and out. A+++++ service.

I am a regular customer of this Discount Tire location. There is always a lot of business coming in, even at the beginning of business hours. I usually take two cars each time I visit and get tire rotations on both without making an appointment. You can expect to wait about forty-​five minutes to an hour when they are busy, but there is plenty to do nearby. There is a James Coney Island next door and a Northern Tool Hardware store immediately behind Discount. Discount always does great work and they let me know if they find any problems when they work on my car. Tire rotations and spin balancing are free for life and I am always met with a great attitude from the service representatives on every visit. I highly recommend this location, if only for the great customer service I get every time I go in. Also, they have complimentary cold water bottles and sometimes coffee, in the lobby for customers in waiting. The only thing you might have to worry about sometimes is whether they have the tires you want in stock or not. However, if they are not in stock they can send someone to pick them up from another Discount either same day or next day for installation.

Just came from this location and experiencing some serious buyer’s remorse, the bald guy at the front desk hustled me into paying for warranty. Went to this location to replace my front 2 tires, both were worn one of which had a leak, the back two tires were fine, they replace the front two tires with new ones and rotated the rear ones (which was fine) to the front and somehow the tires that were rotated to the front has a leak now, never going to discount tire again, every time I visited this place I’ve been disappointed with these shameless hustlers that are out to make a buck.

Lots of technicians, so that adds to the wait time reduction. Customer service is top notch, associates are friendly, knowledgeable in products, and gets you in and out. They explain to you as a customer who needs to know a bit about tires, and I couldn’t be more pleased after having them handle my car. My first visit, and not my last, I highly recommend!

looks like the common practice here is to lure you with the free air check and rotation then try to sell you tires very quickly. I purchased 4 new tires from this location at the advise of the sale rep when i went for the «free» flat tire repair. I also purchased the extra warranty for each tire totaling $ 100 at the advise of the sale rep. I took it on 11/​19/​2014, for my periodic tire rotation, and the customer rep told me there are wear on the front 2 tires and they require replacement. When i inquired about the warranty, customer rep said it’s due to alignment. I have serviced car diligently since purchasing the 4 new tires. Took it to discount tire periodically for air pressure checks, flat tire, tire rotation, etc. There were no mention at any of these visits of needing alignment check. My expectation is that you go through the process of buying tires from a good company like discount tire, you buy the extra warranty, you service it frequently, you don’t ignore any advise then you should be covered and the company will stand by its customer and its product provide replacement. Unfortunately not. the guy offered 8 dollar discount per tire! Complained to the BBB and the business didn’t even respond. here’s BBB reply:
This message is in regard to your complaint submitted on 11/​19/​2014 11:51:56 AM against Discount Tire Company (Corporate). Your complaint was assigned ID 10 313 451.
The business has failed to respond to your complaint. Therefore, this complaint has automatically closed as «no response.

Getting my tires rotated is not exactly my favorite thing to do. These guys got me and out in under an hour, and repaired one of tires (which had a screw in it) for free!

Alex is awesome! Very helpful. If you make an appointment online it’s like you just entered into the VIP line. The rest of the staff were on top of things as well, I just had the opportunity to get Alex to wait on me. I will be back

Being an existing customer (that means I buy most of my tires here), when I had a flat tire I without the tire insurance I was apprehensive regarding the cost to fix it. To my surprise even without the insurance they fixed it for free.

Great Work — Long wait but that’s the way it goes…

The staff here is great. The selection of tires is almost always great too. The prices aren’t too bad either. The wait is crazy though. Even with all the bays working and the employees working at peak efficiency you need to be prepared to wait. It’s better to drop off your car and pick it up later. Don’t be afraid to ask questions. I have never had a bad experience here!

These guys are THE BEST!!! Everyone (guy) that worked here was SUPER nice and very helpful. I had to replace all 4 tires and really wasn’t looking forward to spending a grip ($ 600+). The guys at DT were aimed to please every customer. They were very understanding about the cost of the tires and recommended the competitors deal. So they matched their competitors to give me a great deal on my new tires!!! I will mos def come back to see these guys again.