A & D Appliance Center

After buying many appliances from A&D over the years, after my last purchase I will take my business elsewhere. Multiple issues: they did not sell me enough hoses for the washer, and did not alert me to what I needed to connect the dryer. This meant the washer and dry could not be fully installed, and I had to go out and get parts, and then move the appliances into position myself. They also damaged my hardwood floor while delivering the refrigerator, and did not connect the water supply because I did not have the right connector — again no advance notice as to what I needed. Lastly, they damaged my hardwood floors while delivering the refrigerator. It took the owner a day to call me, seemed hesitant to acknowledge anything was wrong, and dispute his promise to fix the issues never contacted me again.
I enjoy supporting local small businesses, but not ones who forget what customer service should be all about. Sadly the bad news I hear from other about this business is true.

Poor service and sloppy installation make this a place to avoid. There are several more reputable dealers in the area. I was surprised at how poor the service was — usually small business owners work hard to make up for higher prices. I had to hire another firm to come out and fix the mess they made.