R F Bondurant Plumbing & Heating

I lived in Havertown for 7 years and have used Bondurant Plumbing many times. Each time they have been very reliable, honest, helpful, and pleasant to deal with. My first experience was a few years ago, when I had a toilet that would run so loudly at night that it would wake me up. I called and spoke to Rick who was polite and friendly, and he got a plumber scheduled. The serviceman showed up exactly on time (which is rare for contractors), answered my questions, and then diagnosed and fixed the problem. He also took care of some small repairs related to my heating system.
Then a few weeks later, my bathroom faucet started running uncontrollably and emitting a high pitched whine. Rick scheduled me at 7am since it’s the only time that’s convenient for me on a work day. And again, the service person showed up right on time. Most businesses give a 4 hour window and then are late or cancel, but when RF Bondurant schedules a time, they get there ON TIME. The faucet needed replacing (it was there since my house was built), and the service person had everything already on the truck… 20 minutes later, I had a new faucet. And once again, he did an odd-​job related to my heating system.
I also had Bondurant Plumbing back a few additional times in the last year for various plumbing repair work (including a cracked sewer line) and have always been happy with the speed and effectiveness of their work, as well as the very reasonable costs.
A few months ago I moved to a new house in Chester County and Bondurant Plumbing was extremely helpful in fixing various problems we inherited with the new house including faucets, toilets, drains, and plumbing related to the radiator heating system. I decided to have a whole house water filter system installed and Bondurant Plumbing was able to handle that too and they managed to set it up in the crawl space so it’s totally out of view. After several visits to solve all my plumbing problems, I thought I was finished with everything but yesterday (Thanksgiving) my master shower stopped draining. So I sent them an email and I was scheduled the same day, the plumber appeared on time, and was able to clear the line (which I spent an hour trying to do with a coat hanger… don’t try this, just call Bondurant Plumbing).
R F Bondurant is a nice family business that is very pleasant, reliable and efficient and I highly recommend them to anyone in Delaware County or Chester County with any kind of plumbing or hot water/​heating problem.

Got an estimate but went with another plumber as this was the highest quote of the 3 plumbers we interviewed for the job.
Very prompt communication though.
Will re-​consider for future jobs. Seems reliable (and often you get what you pay for!)

This was the worst plumbing company I have ever seen. They took money and never completed the work. The work they did do was horrible and water came through the ceiling from upstairs bathroom twice after they said they had fixed it. After purchasing pluming fixtures that they said were the best they replaced it with inferior products that cost a third of what I paid. They refunded nothing and in fact kept money for work they never did. On top of that not one permit was pulled with the township of Middletown… how did they get away with that do you suppose? Save your money a three year old could have done better.

Leaking water from loose hose, which I missed. Bondurant did come out right away, but charged $ 125 for tightening the hose.

We live in a very old house. With very old plumbing. We call Bondurant Plumbing at least once a year. They are always prompt. They are always competent, and they always communicate well. They may not be the cheapest, but sometimes, cheap is not so good — plumbing is something that should be done once, the right way. That is the kind of service that Bondurant provides. We appreciate that they always send the same guy, so that over the years he’s gotten to know the oddities of our house — of which there are many.
If you’re looking for a bargain, keep looking. If you’re looking for competent plumbing at a fair price, I highly recommend this company.