Ramseys Moving Systems

Estimated move at six hours. They took ten hours. At over $ 200 an hour. When I called to ask why they were over the estimated time they were extremely rude and unprofessional. They didn’t miss the estimate by a little bit, they were 66% over. One of the movers at my house told us the estimator, Scott, does that all the time. There are plenty of other moving companies out there. Nobody should even consider using this company.

We have used Ramsey’s on a number of occasions and Scott, Doug and the other guys are fantastic. They provide excellent service and really care about their customers! You couldn’t ask for anything more in a moving company. They have moved some very heavy safe’s for us and always do a great job.

We just used Ramsey’s to move in the Garnet Valley, Pa area. Moving can be a nightmare and I have to say that everything went smoothly and without a hitch. The movers were clean and professional. They were on time!!! And most importantly I felt like my things were cared for. Thank you Scott for organizing our move

We hired Ramseys on two occasions once for home and the second time for moving my office. We found the owners and staff to be very meticulous and professional. Pricing was also better than the other two quotes we received. We were very pleased with both jobs that they have performed for us and have recommended them to others.

The first was good as far as I recall except for my couch getting a bit dirty. The second move was into a very small storage unit. The third move was where I realized many things had gone wrong. My antique couch has several deep cracks in on the arms and is weakened and ruined, many other pieces of furniture such as desks and tables have deep scratches, etc. I have several family heirlooms like dishes and glasses that are broken and ruined. Boxes were placed in the wrong rooms all over the house which took many hours to locate and move around. I found one box empty. I have several lamps that were broken. One small table was badly cracked and ruined. The move was a disaster. I was not there when the storage unit was emptied. When they arrived this third time, i was told the move would go much faster if they didn’t count the boxes so i agreed. I realized later the many boxes were crushed and much damage had occurred. I know from the previous and temporary move that the couch and other furniture was not badly damaged, although not in pristine condition, as there were superficial scratches like most old furniture. I spend around $ 3000 in total with this company because I thought I was hiring «professional» movers. I feel each team got progressively worse. I would not recommend them. They have shown no sympathy, have not followed up with me after seeing the damage weeks ago. They told me they are not legally responsible for any boxed items. I feel that the weight of staking boxes and furniture very high did some of the damage. The only reaction was that the owner said, «this I’m upset about» about my couch which again is severely damaged. He and another employee came to my house and kept denying my claims saying it was old scratches and that some buffer or furniture polish could solve the problem They offered to have the couch «fixed» but the point they missed is that the value of these items has been permanently lost and the sentimental loss is also permanent. I was very upset unpacking all of these damaged belongings and doubly upset that they didn’t seem to care. I can’t imagine the loss of items had they been allowed to box all of my items considering the way they couldn’t handle a sturdy and heavy wooden couch. If not for newspaper, bubble wrap and other fillers, the loss might have been enormous. I read on their website many details about how items are handled such as wrapping furniture, etc. I can’t imagine how my belongings were treated to be in this terrible shape.