Advantage Car Rental

Advantage is a terrible car rental establishment! We made reservations for a car, and our reservation was confirmed by Advantage via email. I arrived at the appointed time, and was curtly told, «we are out of cars.» I said, «actually, I have a reservation.» The employee said, «a reservation is just for if we have cars. We don’t have cars.»
Got that? A reservation means they will rent you a car if they happen to have some available. In other words, having a reservation puts you in the exact same situation as people who do not have a reservation.
I will never do business with these unscrupulous, incompetent morons.

Avoid! I had a reservation with Advantage, got to Memphis and was told there were no cars. Once I returned home, I called to complain, Customer Service (which is handled by Hertz) was so frustrating to just try to reach – round-​and-​round on the phone, an automated menu where most of the options don’t respond when pressed. Was finally able to get a person, was told I’d get a call back. Waited over 2 weeks, no call back. Emailed customer service, no response. Called again, got a person – after going around on automated menu again. Was told to fax the receipt from the car company (Avis) I ended up using on my trip. Supposedly Hertz will make it right by compensating me the price difference – I ended up paying $ 60 more with Avis for a compact compared to the price I had reserved for with Advantage for an Intermediate class car. We shall see.
Just save yourself the headache, go with a different car rental when in Memphis.