Before getting on expressway I decided to stop at Krystal on Mount Moriah; my order was for a triple cheese Krystal with cheese. I used a buy one get one free coupon. I received my order; as I was going down the expressway eating I notice both Krystal’s were doubles and not the triples I paid for. I called and ask for the manager; person on the phone said he was the manager, I ask for his name so I would know who I was talking with; he refused to give his name; If I was ripping off customers, I wouldn’t give my name either. . I told him my problem with the sandwich and that I was on the expressway when I notice the error. I was told that he needed to see the Krystal’s, I explained that I was on the express way miles away which he didn’t care he still wanted to see them. Check your order before leaving.
Laura W.
Place rating: 4 Olive Branch, MS
While the food at this Krystal is the same as other Krystals, the service is deserving of 5 stars! The drive up window employee and counter employees are so friendly and professional while doing their jobs. It is such a pleasure to be greeted and spoken to in a pleasant tone and an understandable voice. Congrats to the manager and employees for giving quality service!