Lyft

I’ve used Lyft 3 times this week and I had 3 great experiences I live in Germantown and work downtown and I had a driver pick me up within 5 – 10 minutes each time. The drivers were courteous

I was really excited to use Lyft for the first time last evening but my enthusiasm wained after 6 attempts to get a driver even though there were 3 within 15 minutes of our house. We wanted to go for drinks and dinner and decided to use a service instead of drinking and driving. So since we could not get a driver from Lyft we had a designated driver which was fine but not what we were hoping for. In short Lyft sort of screwed up our night on the town. So word to the wise .if you live in the suburbs don’t call Lyft… you won’t get a driver. I can see why they can afford to give away «10 free rides» to entice you to use their service… you can’t use the service iF there is no service.

I had another issue with Lyft today, I was showing the app to a friend and then I place my phone in my pocket. Next thing I know, I have a random number calling me saying my Lyft was ready. I guess I butt dialed a Lyft… why is there not a confirmation button like Über? anyhow, I’m short $ 5 for cancellation… i doubt i’ll use them in Memphis again since this is the 2^nd time i’ve had an issue with Lyft…
stick with Über!
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here was my last review from before, not sure why it doesn’t pop up…
I’m glad this sort of transportation has come to Memphis, along with Über. I have used both services in other major cities, so I had their app already installed on my phone. Visit their pages for a brief explanation on their ‘private taxi’ business.
I just wanted to comment on my recent trip last week when I thought I’d use their promotional welcome to Memphis $ 25 credit. I rounded up a few friends to get some drinks downtown. I opened up the Lyft app and set up a ride with one of the three cars that were available at the time. We tracked the driver on my phone up until when he picked us up. We were coming from East Memphis and headed into town for dinner and drinks. Things were going fine as expected, and the credit was applied for our ride there. So we enjoy our dinner and quite a few drinks.
I start looking at the Lyft app around 11pm to start setting up our ride back, but there aren’t any drivers available. I figure it’s because they’re probably busy helping others. So I keep the app open and nothing pops up for an hour. Feeling stuck in Downtown Memphis, it’s 1230am by now, I open up my Über app and find a driver to come bring us back to East Memphis.
Now it’s a great option for travel around Memphis, but I don’t think that they really have drivers available 24 hours a day as they promote on their website. They need more drivers, and drivers that know Memphis well and don’t rely on navigation to get around, I felt as if it was our driver’s first time downtown. It was a Thursday night, even when I got home I checked to see if there were any drivers, but none were around still.
I’ll use Lyft again likely, but the next time will be during the day time.