Petco

I received great customer service at this location! The cashier was friendly, helpful, and able to take care of my needs quickly.
I also found their selection to be more than sufficient, and the prices were reasonable.

The new groomers are not nice or helpful. Petco has always been too expensive, but now their bad attitudes outweigh the convenience. I was buying all of my dog products at Hollywood anyway, so now I will get my dogs groomed there too.

I have three dogs that require monthly grooming. Sometimes bi-​monthly grooming. And given the exorbitant rates of Petco, I spend at least $ 400 on grooming at Petco a month. I know, it makes me sick too.
Well, today they finally made me mad enough where I will never walk through that door again. And I mean it this time. Done deal, no going back. I just made an appointment with another grooming company (and a local one at that so even more of a win).
So what made me so angry? Yesterday I take two of my pups to get groomed. She informs me that the shots for both pups had expired. I thought it was weird since I feel like I live at the vet these days so I asked her to be absolutely certain. She said both of the dogs’ shots expired in September. Weird, and annoying, but I like they have a shot policy to make sure everyone stays safe. The lady was not nice… at all… which made me slightly grumpy but I’m all about responsible pet ownership so I went on my way.
This morning I took those two pups to the vet and low and behold Scarlett did not have any expired shots! Holly did need hers though so we got them done. After the vet, I take the pups to Petco and I hand over all of the paperwork for all three of my dogs to the SAME lady from yesterday so she can update it correctly. She was INCREDIBLY rude and informs me that she will not bathe them since Holly had her shots today. Apparently they have a 24 hour rule. OK, fine, whatever, yeah, it was REALLY annoying that I took my dogs two days in a row and they wouldn’t groom them but I will completely take responsibility for it and I understand they have certain policies. But this new chick that they’ve hired is so rude, insulting, condescending, and clearly just mad about life that she took the situation to a whole new level.
Oh, and literally everything you buy here can be bought for a lot less money at Hollywood Feed (a local store). Goodbye forever, Petco! I will not be missing you.

Alright, this is tough. I went in tonight to get my son groomed and was very pleasantly suprised. Every person in the grooming salon today was so friendly and helpful. My baby boy looks so handsome, they gave him exactly what I was hoping for. I really could not be more pleased with my experience. It was a surprise because sometimes this store is not the most pleasant place to be. Many times employees don’t really seem to care and it’s hard to find someone to help you. Also, most things are outrageously overpriced here. There are, however, some gems working here that make up for the other issues.

We have a pretty neurotic large rescue dog who can act like a damn fool and quake with fear all in the same minute (she is terrified of men and has zero interest in other dogs). Don’t get me wrong, she’s an amazing dog but sometimes «outsiders» have trouble understanding what we see in her. She also occasionally breaks out of our yard and rolls around in anything that stinks (dead animals, feces, etc.). Any time this happens, we pinch our noses and march her into Petco Grooming without an appointment and they never complain and always accept her. I honestly don’t know what we would do without them. Sometimes they are slow, sometimes they are distracted (and I have heard some horrible graphic conversations about dogs in heat amongst workers mid-​job as if I weren’t there), sometimes they order pizza from Domino’s in the middle of a grooming, but they always take great care of my dog and she always leaves happy and smelling fresh and clean. And that is no small accomplishment.

Although we already liked Petco for our dogs’ food and toys, we have spent A LOT of time at this location since we got a saltwater aquarium. They have a good selection of fish and corals, as well as a decent amount of equipment and supplies. It’s not as good as the specialty stores in town, but sometimes you can find some really neat things in their tanks! What really makes this location great for us is the staff-​Aaron is SUPER knowledgable about reef tanks, and he is willing to take time to answer questions from newbies like us! It’s definitely something to check out. You might be surprised about the individualized attention you can get in a «big box» pet store-​we were!

Of course I had to go get things for my furry feline babies… and this particular Petco has become my go to spot on the way home from work. The staff is helpful, they actually have a decent amount of cat things (since most Petcos are decidedly dogcentric) and the staff is always friendly and helpful. So if you need things for your kitty or puppy… head on down

I love the staff here. Not so much the location or this specific store itself.
The staff are ready and willing to help and offer advice when you need it. They seem to always have a smile.
However, this store is tiny and carries a TON of merchandise. Not really a great marketing strategy. I feel like I’m walking around pallets of goods that don’t really have a place on the shelf far too often. In addtion to this, the store is set up really poorly… the layout doesn’t make logical sense in terms of where you have to go to get things for certain types of animals… it doesn’t ‘flow’ per se. You can’t go from dog food to food dishes. It’s more like dog food to pooper scoopers to cat food to leashes to food dishes. Kills my soul.
Overall, good store… lots of merchandise… great staff. Just not a place you want to go if you have a large animal accompanying.

Petco, where the pets go!
Lawd, I’ve rolled into this Petco more times than I’d like to admit. Every time I showed up, everyone was pleasant and very helpful. They have a vast selection of dog, cat, fish, bird, and reptile items to serve any need and concern you have. I got all my cat gear here and everything has long lasted. My fish, not so much. I had the bright idea of trying to maintain an aquarium a few years back, and that didn’t last long. I’m happy to report the cats did though. LOL I’ve had my cats for almost 4 years now.
One thing that I love about this Petco is they have a wall dedicated to adoption animals. You can view pin ups of different animals that are free to good homes and such. Check it out when you’re in there.

My husband took Miss Eleanor Rigby here to get a bath today. She also got her nails trimmed– and painted a frosty pink shade– and was dressed up in bows for under $ 30 bucks with a 2 hour turnaround time. For the record, we are so not the paint-your-dog’s-nails-dress-her-in-bows people, and I’m not quite sure what was going through my husband’s head when he requested all this. Regardless, she smells nice and is quite proud of all of her loveliness– so he gets a high five.
I think I was most impressed by the fact that the Petco staff carried Miss Rigby to the car for him because he took in our 3 week old son who was being quite a handful. That right there is worthy of a fifth star. That’s what I call service!