Jiffy Lube

I wouldn’t even give it a star but it required me too. I had my last two oil changes done here and they never changed my oil filter. Recently I had to have some work done and when my NEW mechanic pulled out my oil filter and checked my oil it was almost syrup like and black The old oil filter which was just changed (suuposedly) on Sept 1 of this year, appx 3000 miles ago, had dents in it. They aren’t changing oil or your oil filter and still charging you for it. Never again will I be a customer of any sort of jiffy lube. They almost cost me an engine!!!

I live in Modesto and work in Merced. Good place to stop

Service here sucks big time. Been here over 30 minutes, the two cars that were in front of me are still being worked on. Only two guys working, one of them is on the phone taking to his girl friend it sounds like. No sense of urgency. Bottom line, I need to find a better place to change my oil at.

My girlfriend just got back from here after an oil change while I was on the phone with her. I could easily tell that they were trying to rip her off as I could hear everything that the clerk was telling her. She had brought in a coupon for 26.99 and gave her a bill for $ 46.99 and when she went to pay, she asked why it was so much considering she had her coupon. The clerk gave her a very diplomatic bullshit answer and after several back and forth banter, finally agreed that the total will meet the coupon. Aside from this, she came in having problems with her battery, and the employees left her car on with the radio during the change. When her car didn’t start, she asked them for jumper cables and they said they didn’t know if they had any. Really? An oil change place that doubly serves as a place to diagnose your car doesn’t have jumper cables. Come on.
What we have her is yet another establishment that tries to take advantage of people who have little knowledge of cars and takes that instinct and tries to slyly rip off customers. A place like this does not deserve service from both the knowledgeable consumer and clueless consumer alike.

My experience at this Jiffy Lube was very poor, no hussle to get me in and out quickly everything was very relaxed 40 mins is alittle absurd when there are a total of two associates and a assistant manager working. They flew threw the paperwork and moreless wanted me out right away but didnt do half of whats requires on a Signature Service which is there main push. Maybe because its a fleet vehicle and the assistant manager I quote «because its just going to get dirty again» thats why they skip alot of the steps… I call BS!
If your getting paid $ 12 an hour you do your very best not this halfass bs…
The washer fluid machine was broken (invoice) said topped off
Window (s) washed the front only
Outside of this place I give it a «0» effort bird poop everywhere in front driveway and walkway… excuse from by assistant manager «someone left the pressure washer out» management won’t get another one…
I would recommend going to another location…

Okay read this. I’m not a mechanic but I do have knowledge of general car functions though. These guys actually try to help you believe me. I came here from out of town for the first time and had a transmission problem and was low on funds but they still did their best to help me out with multiple things. They genuinely help this is a honest oil change shop and most importantly you can trust them