Steven Rowan is an extremely rude, condescending person. He thinks because he went to school to be a dentist(not a real dr) that he can talk down to people when they ask questions about their procedure. He cancelled my appointment after being asked to break down my bill because he was trying to overcharge me. The first extractions I got done here were rushed and extremely sloppy(I’ve had another dentist look at it already) and he left several large pieces of tooth in my gum that I was told shouldn’t have been overlooked. The only thing I can think is that I told him I didn’t appreciate him talking down to me or being rude so he did this on purpose. DONOTGOTOTHISDENTIST! He does not care about helping anyone and seems to only be concerned with getting your money and stroking his over inflated ego. The women who work the front desk are extremely polite, but only as long as you don’t ask any questions about your inflated bill.
Jeff R.
Place rating: 5 Atwater, CA
I was extremely nervous to have my wisdom teeth taken out. The minute I entered the office the staff was very kind, and it helped eased my nerves. Dr. Rowan was kind enough to answer all of my questions. He even called me the next day to make sure I was doing well. I would definitely recommend this office to anyone.
Mark S.
Place rating: 5 Los Banos, CA
I came here to get my wisdom teeth out and after hearing all of my friends’ experiences I was more than a little terrified. Everything went perfectly. I was under sedation the entire time and didn’t feel a thing during the procedure. Then, that night, Dr. Rowan called me personally just to see how I was doing. I had a question a few days later and he called me then too! Also, the office is very new and comfortable — made the experience that much better.
Laura C.
Place rating: 5 Westwood, Los Angeles, CA
Couldn’t have had a better experience! Staff was warm and welcoming and Dr. Rowan was extremely nice. Will be recommending to all my friends!
Big D.
Place rating: 1 Le Grand, CA
Stay away from this office! Shady billing! I took my oldest daughter here. Was told one price before work was done, then sent a bill for hundreds more after. They said it was a mistake by my insurance. A few years later my youngest daughter was reffered here. Dealing with the same billing lady, I was skeptical, but figured maybe there was a mistake. I told her in advance that if the procedure was not covered, I wanted to wait. She assured me it was covered, and then gave me a signed contract stating it was paid in full. A month after the procedure I was again sent a bill for $ 800 dollars. I called and was told that it was again my insurance’s fault. I called my insurance who said they made it clear that it was not covered to this billing person. She straight up lied to get us to do the procedure fully knowing it was not covered. I refused to pay. Greedy ruthless people. Do not trust them. They got me twice.