Chili’s Grill & Bar

Despite the reviews, we had a good experience at this Chili’s location today. The one in Jackson, MS is terrible — so I was hoping this location would be better and it was. We had friendly service, good food and the restaurant was clean. Our entrée was a tad slow, but nothing worth complaining about.

We went in about 40 minutes untill closing time, just wanting to get a drink while waiting for a to-​go order. The bartender was leaving right as we walked in and noted that another employee would be making the drinks. Fine by us, untill we realized she may not have even been qualified to do so… just an assumption based off of us asking for a fireball shot and she asked what was in it. *For the non-​drinkers fire ball is brand of straight whiskey, not a mixed shot. For our dinner we ordered something we always order at home, the classic nachos, they came out not so great. Looked nothing like they are supposed to, tasted sub-​par and just thrown in the box. I assume everyone was ready to go home but they could have been prepared better and we still would have been out before closing.

The only reason we came back here again was because someone had given us a gift card. Service still slow and horrible, seemed like it was the kitchen staff having issues. Our waitress was trying her best and mentioned that she had to «fight and beg» to get our food. We had fried pickles for an appetizer, the pickles were floppy, mushy, and downright gross. We also had the Chipotle chicken tenders with corn and fries. The chicken was hard and tasted old, fries and corn were cold. The constant arguing and cussing coming from the kitchen was loud and annoying (I have small kids). Will not be back.

Two stars for my waitress who was really sweet. My order was wrong twice and I heard them yelling in the kitchen… time for some new management.

Absolute worst food I’ve ever eaten. I don’t know if it was just than one night, but my wife and I vowed to never go back, it was that horrible.

Along with all the rest of the review, I wish I would have read them before going.
We decided to eat at chili’s because there were fewer cars in the parking lot compared to Olive Garden and we didn’t have much time to eat lunch… now we know why there were fewer cars. :(
I ordered a sandwich and my buddy order the salad… it took almost 45 minutes for our food to arrive and the salad was not fresh at all.
Management definitely needs to look at changing how they do business.

Wow. We wish we would have read the reviews before going in! The food took over an hour to get. The salad was hastily put together and absolutely drenched in dressing. The fish tacos were suspiciously cold and extremely soggy. We don’t understand how it took an hour for this food to get made. The food and service need a lot of help. Will not be going back. Negative experience.
Management (if there is any) needs to retrain their staff on hospitality and promptness. Our waitress was as easy to find as a shooting star, And would fly by equally fast.
Unfortunately, can’t put down less than 1 star. 1 star is too much of a compliment to this experience. It’s almost worth it to go here just to see the awful experience. Just don’t come hungry. At all.

Wish we had read reviews before stopping here. Service was slow — 1 hour to get terrible food. Then they cooked the wrong pizza for our child. The Tex-​Mex enchiladas were not edible. The only barely decent entrée was the flatbread pizza. Don’t waste your time.

Well went back today heard it was better. Walk in and waitress walk right past us as if we are not there. Finally ask one do we seat ourselfs or what? And she said where do you want to set? so we set in the bar area and wait and wait and wait and finally push the waitress button and she said my i help yall. Lol. So she takes our order and 10 mins later another waitress said why did you push the button? I told her that was 30 mins ago. She got really pissed and said no it has not been that long. (seemed longer) any way the lady finaally takes the food orders and stuff. (almost walked out). Please someone hire a manager to run that resturant before you have to close it. my god it can be a really good place to eat.

It’s almost worth going just to witness the legendary bad service. Bring your own food, drinks and seat yourself, because the staff seems to struggle with all three things I just mentioned.

Horrible service!!! Chili’s corporate needs to change something here. From the moment we walked in to the time we left without even ordering it was bad. Hostess seemed to have a chip on her shoulder and was extremely unfriendly to the fact that no one ever came to our table after we were seated. We left and will never return.

HELL HATH NO FURY LIKE A MAN SERVED SOGGY, UNDERCOOKED CHICKEN CRISPERS!
DEAR GOD… WHERE TO BEGIN! I am hoping I can make it through this review without vomiting from that big slop I just ate. To start our night, we were notified that they did not have any table side guacamole… I guess that is because there is nothing fresh inside this place.
Then, after a 20 minute wait munching on stale, overly salted chips and water downed salsa, we were allowed to order. I decided to order the chicken crispers.
Finally, after another 25 – 30 our food arrives. While we did receive ice cold grilled chicken drowned in black eyed pea soup, overcooked sirloin with the corn we didn’t order, and some other barely edible culinary delights: my chicken crispers were nowhere to be found. Maybe they were out back hiding with my friend’s drink that was also MIA.
After all my friends had finished their dinner, I was presented with a mouthwatering culinary creation: soggy ass, under cooked chicken tenders. On the bright side, I didn’t keep my friends waiting since I couldn’t eat them all anyway.
Lastly, to cap off this lovely evening, we asked our waitress if she could possibly comp my chicken or my friend’s long overdue drink. We were given an eye roll by the waitress and blamed for the fact that we were a «big party on a busy night.“Well, EXCUSE us! We did not mean to intrude. At our wit’s end, we asked to speak to a manager. We saw her briefly come out with our waitress before turning around after we received our check. She never uttered a single word.
In summary, it sucked.

DO NOT EAT HERE unless you enjoy crappy food and service! Waitress seemed somewhat friendly not a horrible attitude but was way to slow and didn’t have a clue. The turkey sandwich and fries came out first and then when I finally got her attention (after my husband had almost finished his meal), and asked where was his potato soup and my Daughter-​in-​laws bowl of chili she said «oh they didn’t bring it out»? Then my Daughter-in-law’s chipotle chicken bowl came out and then finally my husbands lukewarm soup and her bowl of chili) without beans that looked like it was put through a strainer came out. After all that finally my meal which was only the Triple Play came out and I let our server know that I was not happy that the other two in my party was almost done with their meal. I know she didn’t cook it and was polite to her and told her so. Never did see any type of management around. We should have been comped at the very least for my appetizer! The place was dirty and bathrooms disgusting! I wished I had time to look at other reviews on Unilocal before stopping here but we were traveling on I20. I sure hope the owner of this franchise looks at these reviews and does something? It’s truly a shame that this is a representation of a Chili’s!

Horrible horrible service. Extremely slow. Took forever to get our food and then our ticket.
We had to go ask for someone to cash out the ticket.
Server was unfriendly and never smiled. Not helpful. Crappy attitude. Dropped a knife on the floor and just kicked it to the side. Never picked it up. The knife was still laying there 30 minutes later when we left.
Corporate management needs to step in and take this place over.
Don’t go here. You will regret it.

Do Not Go Here To Eat! We were greeted five minutes after we arrived, our server was slow in getting our orders, our server was also switched halfway through the meal, the food was salty, salad gritty, and they didn’t bring out part of our order. It’s really sad when a franchise ruins the name of a great restaurant. And this one almost made me never want to go to Chili’s again.

Horrible food and horrible service! Chili’s in meridian needs to be boycotted! Worst experience ever! I won’t be going back if my life depended on it

Place was dirty. Food was sub par. Tasted like chemicals and preservatives. Server was nice but very slow. Won’t be going back.