#1 Elite Nails

I am very happy I chipped a nail because if I had not I would have never stumbled on to this beyond belief salon. Excellent skill. Very friendly. Very clean. Very professional. And very reasonably priced. What more can I say about this salon except if it can only be in side of my house! Seriously ridiculous and amazing staff here.

Must hygienic, clean, and respectful nail shop in Arizona! They take their time and make sure you’re 109% happy!

!!! Two of my friends suggested this place so I decided to give it a shot. Stupid idea because I left with uneven sized nails with an incredibly uneven paint job. I understand that you may want to hurry the process up because you are getting busy but that doesn’t mean to disregard the customer you are currently with and do a half a** job. Also, they need to work on their customer service. He never asked what shape I would like my nails which pissed me off because I always get rounded edges. Also, when I asked if the nail tech could round out one of my nails he told me he obviously would but just wasn’t there yet, in a very smug tone. How was I supposed to know this I had never gotten my nails done by him. Anyways, I will never be going back. Not even if they were to not charge me at all. That’s how unpleasant their service was.

AWFUL AWFUL AWFUL!!! I read the Unilocal reviews before going in and most of them were good so I convinced my f
riend to stray away from THE WHITE SPA to try elite nails and its safe to say we will not be going back! I never get a fill. i just get a new set each time and the lady ripped each nail off and when I asked her why she didn’t soak them to take them off she said «because it takes longer.» My full set acrylics are different lengths and I got a breast cancer ribbon on my ring finger of both hands and they are backwards. They look pretty strange. My friends polish is painted uneven because they were in such a hury and didn’t care about us. I understand you may be busy but that is no excuse for not doing your best. when I called to say I wanted my money back I was told «its not an option because I probably went out and partied and messed them up.» Who says that??? This place is a joke they are rude and do horrible work. From now on I will be getting my nails done at THE WHITE SPA because they’ve always done a fantastic job and are friendly.

First Impression: I was greeted right away and that is important. The decorations are relaxing and pleasing to the eye. The place is clean and sanitized from what I could see. I’m very picky when it comes to having my nails done, I have been doing this for 5 years. My nail tech understood what I wanted and did exactly what was needed.

I have been a customer of this business when it was located on Ellsworth in Fry’s plaza, and have followed them to their new location. I have never had nothing but a great experience with my pedicures. I only use Kathy. she does a great job and is a wonderful lady.

first off I’m a guy. NO not a gay guy, just a reg. 68 yr old dude. I’m almost always the only guy there. Started with Kathy at old location off Ellsworth. I only use Kathy. Mainly because I have never had a problem. I’ve gotten a toe fungus from other places, my aunt also from a place near Power and Broadway, where Albertson’s is… We went back and complained and they told us NOT TO COME BACK… a young kid I don’t think even had a license. Yes, I did
report them but there are so many they can’t investigate all the complaints. So I will stick
with this place.

I have been going here for years. They are impeccably clean and aways do a great job on my nails. One time I went with a friend to another Salon down the street and need up with a staph infection that required surgery, never again! Elite is the only place I get my nails done now!

I’m not sure why the reviews are generally so low. My mom and I came here on a Sunday morning for pedicures. We were both very satisfied with the results. I’m not sure how busy they are normally, but we came early in morning so there was only one group ahead of us. They had an appointment made whereas my mom and I just walked in. Nonetheless, they allowed us to soak our feet while the other group finished. After the group was done, the attendants quickly cleaned up, grabbed new, clean materials, and came to my mom and I. Everything appeared sanitary, and I noticed that they clean everything under UV light to kill bacteria. I’m not sure how the stones for the hot stone foot massages are cleaned though, but I imagine they are consistent with all their cleaning procedures. Anyway, my mom and I were both very satisfied with the service and the pedicures we received. Everyone there who worked with us were nice and friendly. We had to leave by noon, and they were accomodating to our timing.

There seemed to be an ownership change happening and the service was awful. My gel cracked off within a week and now I really am at a loss as to where to go. It will not be here, the prices for service exceed the goods received.

Loyalty out the Door…
What has happened to Elite Nails? This evening, I arrived after work to get my nails done. The young woman at the front desk was very friendly and welcoming. Asked me if I could wait fifteen minutes. No problem, since I did not have an appointment.
Woman began my gel nail manicure and after one coat had me place my hands underneath the light. She then disappeared without saying anything to me… and never returned. Not one single employee came to me to let me know what happened nor offered to complete my services. My hands began to get very hot and dry because the woman did not set timer.
After waiting another 15 minutes, I find out she is with another customer in the back doing waxing. I walked back and gave nail lady some good old fashioned customer service advice in front of customer laying down. It went down like this…
«So your telling me that you stopped doing my nails to come back here to wax a customer who came in over 30 minutes after I arrived? when you have a customer you make sure that person is taken care of… then continue with a new customer.»
So, after two years of going here… I won’t be returning.
I’ve had wonderful service in the past… but I have no idea what has happened at this location. New owners?

My friend and I booked appointments on the recommendation of another friend who raved about her pedicure. Only then did I read the previous reviews on here and became wary but because we already had the appointment and the location was close we decided to go. We were so glad that we did.
We were so delighted with the treatments we received that I joined Unilocal so that I could write a review that this place deserves.
Here are all the good things we liked about Elite Nails:
1. We booked appointments and they actually took us at the appointed time. So many times I’ve booked an appointment at a nail salon only to find that it wasn’t really an appointment as they took walks-​ins first who happened to walk in the door at the same time. While I was having my gel polish manicure the receptionist asked my operator how long a walk-​in would have to wait for a polish change. She looked around and then said fifteen minutes. So many times I’ve heard salons underestimate wait times so as not to lose a walk-​in. Here the walk-​in was invited to choose her polish and was receiving treatment within ten minutes.
2. The salon was very clean as well as calm and serene. There was no chit chat between the other manicurists and what we did hear was all in English. I don’t mind some conversation but when it’s extensive and in a language not understood by the patrons sometimes one wonders if they aren’t the topic of conversation.
3. All the manicurists were extremely courteous and concerned to ensure that every step of the treatments were to our satisfaction. My friend had a gel polish pedicure and her operator began to apply the polish but then seemed concerned about it. She removed the polish, buffed her nails some more and re-​applied the polish. My friend said that it had looked fine to her standards but apparently not to the manicurist. I asked if they had a type of gel polish that changes colour with the temperature. They didn’t but asked where I had that done. (At home in Canada.). They sounded quite interested and said if I could get information about the brand name they would be interested to look into it.
4. The equipment appeared to be very clean and sterile. They even used a disposable plastic liner for each pedicure station’s tub. In some salons the operators wear smocks which end up with quite a bit of polish on them. Here each of the operators wore their own clothing and I noticed that they were unblemished.
5. The massages that accompanied the manicure and the pedicures were heavenly. Loved the hot stone massage!
6. My friend’s gel polish pedicure and my gel polish manicure and regular pedicure were very well done. Nice jobs, indeed.
7. The prices were great!

I love this place! I won’t go anywhere else to get my nails done because I walk away so happy when I leave here!
It’s very clean. All the employees speak English. They are friendly and give cool suggestions to what you want done.
I would highly recommend this place to anyone and everyone!

Was here two days ago for a gel manicure. The «manager guy» attempted to do my nails while answering the phone and all sorts of other duties, after 20 minutes of practice, he was doing a very bad job and I think he knew it. He got just up and left and then some other lady came over and started the whole process over. I am back today because 6 out of ten gel nails literally peeled off after two days. The «manager guy» isn’t happy to see me today and tells me they are very very busy and I need to come back later. Well, since I ran 3 miles to get here, (trying to get my exercise in at the same time) I said I would wait. Now I am sitting here waiting. I don’t think I am coming back here anymore. Actually, I know I won’t be back here anymore. Not a very friendly place at all.

The place looks very nice and inviting. But the staff isn’t very friendly and there are kids running around either the owners or employees. I feel like they were more concerned with quantity not quality. I had gotten a mediocre pedicure for a high price.
The scary part is they reuse pumice stones and I know you cannot properly disinfect them. It also looked like they cleaned the pedicure spa with hand soap and a sponge. It makes me cringe wondering what else isn’t properly disinfected.

I went to elite nails for the first time the other day with my friend. We both got full sets. My friend showed the lady doing her nails a picture and asked her if she could do the same style. The nail lady said, «yes, I can do anything». The man applying my nails seemed very put out that I wanted a full set. Both the woman (who may have been the manager) and the man were not friendly at all. The woman seemed very smug. After 2 hours of having our nails dug and grinded on in an aggressive manner, we were charged a total of $ 80 for both. My full set was $ 45 and my friends was $ 35 (student discount). My friend had 4 cuts on her cuticles and her hands looked red and tore up. My nails were placed on at an upward angle so the fake nail did not adhere to my real nail allowing water to seep in. Hopefully I will not get fungus. The acrylic powder was placed on very thick in the middle of my nails and then very thin at the tips. They look like pregnant nails. I don’t recommend this place to anyone. Its high priced for extremely low quality.

I just went into this nail place today only because I had a pedicure yesterday at a nail spot across from me and I ended up not liking the «trendy» blue color I chose. Embarrassed to go back to change my color I decided to go here to elite. Ugh I should have just sucked it up. The guy they stuck me with was awful. I’m fairly certain he did not know any English at all! I mean NONE. The English is something I could care less about however this man also did not seem to know how to paint a nail. I had a yellow color that he applied four coats to. A co-​worker of his had to come help him fix all of the errors. It took 45 minutes to get a color change! I can get a pedicure in less than that. I kept telling him I did not want that many coats and he would not even acknowledge he heard me (if he did) another woman working there heard the concern in my voice and came over insisting it was very pretty. I would say I don’t think I want 4 coats she would say «pretty.» All and all this was not a horrible experience but the fact that anyone there could not paint a nail properly is not acceptable. I’m willing to bet that the man working on me was not a normal nail guy and maybe just family and the salon did not want to use a real nail tech. I ended up coating my toes with chunky glitter to cover up the flaws.