Chili’s Grill & Bar

My family is very happy with the service and the food. I hope every time I come back I get this good of service and for the food.

C had a late rehearsal and I got a free kids meal coupon so we decided to hit Chili’s on the way. We arrived behind a family of 4. The host offered them either the dining room or the bar. They chose the dining room but they wanted the TV channel changed. The host said he could accommodate them and off they went. The problem is, after he sat them he stayed there trying to get the TV Channel changed, then the manager (I think) stopped over to help but the whole time C and I are just standing by the host stand with another couple of groups that came in after us waiting for the host to come back and seat us. No bueno. The manager eventually noticed we were all standing in the lobby area and sent the host back over to help us.
Our server was Zack. He was fine. He brought us refills when our drinks were empty and was present enough when we needed him to be. The kitchen was a bit slow honestly. We allowed plenty of time but in the end were rushing to get C to his rehearsal.
C had the Kids Grilled Chicken ($ 5.19). This is really a good deal. C got a nice large grilled chicken breast and one side, he chose the corn kernels. The Chicken was not over cooked and they filled the ramekin with corn kernels so all in all, winner winner chicken breast dinner.
I ordered the Fresh Mex Pairing, ($ 9.49 for 3). I chose the House salad, Beef Tostada and Chicken Quesadilla. Everything tasted really good and certainly for the price, this is an awesome deal.
Good Service once sat. Good Food. Fair Pricing. 4 Stars.

First and foremost the only reason I’m here is because someone gave me a gift certificate. Since my last encounter with Chili’s, I swore to never eat here again. I have to say, the Chili’s corp has stepped up there game. Food was good, new menu looked great, and the new happy hour specials looked cheap and awesome. I had zero food complaints this time from me or my kids. Our waiter was a total zombie that hated his life and his job, but not my problem. After this positive experience, I just may come back someday.

Went there to have a couple of drinks, ended up eating here. We got the 2 for $ 40 combo and got the ½ rack of ribs and the fajitas. This is a LOT of food. Got the fried pickles whcih were good and lets not forget the strawberry patron margaritas. Place was packed with a 30 minute wait to eat, so we went to the bar and a lady leaving let us take her spot. Service was a little slow but because of the amount of people that wouldn’t surprise me!

Food was good, service was good. Staff was friendly, drinks were made well and always topped off. Definitely recommend this location.

Service was fine, but food quality unimpressive.

I have had several great experiences at this Chili’s location. But, today was noteworthy. I felt like I really needed to write a review to talk about the fantastic server we had today. Her name was Patty. After being greeted in an extremely friendly manner by the hostess, we were delighted by Patty’s attitude, how fun and friendly she was. Our food came exactly as we ordered, and I generally make a lot of modifications. Not only did she stay on top of our refills, but when she sensed that we were getting ready to go, she brought us to go cups filled with our beverages, without us even asking.
Our food was good, chips were fresh, soup was hot, salad was cold… But really we enjoyed our server the most.

Avoid this location at all costs, disorganized, food takes forever, food comes out disgusting sitting under the heat lamp at best if not cold. Never again!

Never again! Veterans Day and you treat a vet like that and his friends. Food that took forever except the appetizers. Almost an hour for food to have it come out cold. I had to go find the manager and complain. There was hardly anyone when we went in and this was completely unacceptable!!! Our waiter was the only cool guy.

Went to this Chili’s to meet a business associate for lunch during the week. Had only ever been to a Chili’s once several years ago at a different location and it was OK. The visit I had during the week with my associate was actually pretty good. Had the Fresh Mex bowl and enjoyed it. Come Friday night the Mrs. and myself decided to go there for dinner. She questioned me about it but I told her the lunch I had during the week was actually pretty decent. Well our visit we just returned from was bad enough to probably not get me to return. Both of us ordered the mixed taco platter. They both came out ice cold. Yeah, not just cold, but ice cold like they were just removed from the fridge. Had waiter send them back. He was apologetic. Brought them back 10 minutes later. The outside shells at least felt warm. Bit into them and yep, still cold. Only slightly warmer than before. Taste and quality was very poor. My wife ate one of the three and put the other two in a to go box. We left quickly and got home and she said forget it and tossed them into trash. My stomach is doing a dance. Wonderful. Another let down. Too bad, as they have a decent menu of choices, but with food like we just sampled… forget it. Keep this quality up and I predict another vacant commercial space soon. Chili’s corporate should refund my CC for this letdown.

Took my wife and two daughters for an afternoon lunch. Waitress was attentive and the food was good and very speedy. Service was good and a fair value for the money spent and time that I was able to spend with my family. Desert was awesome.

The food was hot and tasty. Service prompt and cheerful, was a good dining experience tonight.

I really don’t have very high expectations for generic chain restaurants like Chiles and my experience at this location reinforced my view.
I had Lousy slow service in the bar even on a weeknight when it wasn’t the slightest bit busy. The Restaurant area was dirty and there was a group of People smoking cigarettes outside right in front of the door.
The Burgers were decent but they came out warm (not hot), and the fries were soggy (probably was sitting around for a while).

No one goes to a chain restaurants and expects awesome service. But today our service was beyond horrible. No drink refills unless we asked, 30 minutes to get an appetizer that we ordered twice. And hair in our food when the place was nearlt empty and had tons of servers dping nothing. Won’t be going back

Same ol Chili’s! Had to wait about twenty minutes tonight, I guess at least that means they will stay open another year, lol Good atmosphere, the food was consistent with most Chili’s experiences! The staff at this location are friendly and efficient! Overall a nice meal!

My wife and I dropped in to get something to go a week or two ago. It was a Tuesday night, practically empty. We ordered a sirloin and the crispy chicken tacos. I’m not sure what the problem was, but it took 30 full minutes to get our meal. While my tacos were good, the steak was very cold (I live within walking distance of this location, it wasn’t the drive home). All around a disappointing visit.

Nice place to eat when we come up to visit family. We always sit in the bar for happy hour. Everything I have tried tastes great. The last time we went their systems were down and they still got everything to us I a timely manner.

The ziosk machine is pretty cool. You can pay your bill, add a tip, use a gift certificate without waiting for the waiter to come to your table. Great fraud protection there-​keeping you credit card in sight at all times. :) You can order dessert. Play a multitude of games for a small fee — -Great for happy hour but a date/​spouse might feel ignored, lol.
The ribeye was ok. It had a great deal of fat in it. I normally stick with the sirloin but since I had a gift card, I decided to splurge. I ended up taking most of it home. It will make great steak fajitas, lol.
The mac-​n-​cheese had green chili peppers in it. Wished they had mentioned THAT-​yuck!!!
Not my fav place to eat but the services was great. :)

***Credit Card Fraud Alert***
I dined in the bar area at Chili’s on a Saturday night in late September. I paid with my credit card and wrote in an 18% tip on the receipt. Three weeks later I received my credit card bill and found out my 18% tip somehow got turned into a 70% tip. I went by the very next day and spoke with manager Becky Lane. She assured me they would refund the charges and I would hear from her when that happens, 5 – 7 business days in her words. Two weeks went by and nothing… So I sent an email. That went ignored. Another week passed and a second email has gone ignored. A stop by the restaurant yielded a conversation with a manager that new nothing of the situation.
Initially I wasn’t upset. I figured it must’ve been an honest mistake by a busy bartender on a Saturday. However, the more I get the runaround the more I feel this Chili’s location is trying to hide something. My next step is to contact Chili’s corporate offices.
If you eat here, save your receipt and be careful of fraudulent credit card charges.

I’m here every Saturday night love the service love the food only once I was upset with service but they fixed it since the greeting girl that works in front was gone hopefully extra training since she would let you walk In and not say a thing to you or even look at you so you would be standing there intell you talk to her.
Other then this one time service is great. Servers ask you how is food and manager even comes around to greet you. Awesome Service. I will come here often.