Always a great burger and good service. My girlfriend and I really enjoy the fries with a side of their garlic aioli — I’d put that shit on anything!
Victoria S.
Place rating: 3 Paradise Valley, AZ
Smash burger was an afternoon delight ! So fresh so juicy so delicious. This particular location was very very busy ! The line was long with 2 cashiers running the show, the seemed to be pretty fast and very friendly. They cranked out the orders with errors on our take out which was a pleasant surprise. Not pricey very average & reasonable $ 6 – 7 range They have a great variety of burgers, chicken sandwiches, salads, regular fries, smash fries(Rosemary & sea salt) hand spun Häagen-Dazs ice cream, and a few craft beers. They use egg buns which are fluffy & soft. It’s a good size burger not huge not tiny just right sounds like a burger fit for goldilocks ! Their beliefs WEBELIEVEINFRESH, WHOLESOME, &AUTHENTICINGREDIENTSLIKEFRESH, NEVERFROZENCERTIFIEDANGUSBEEF® I’m always down to try a new burger So when in the mood for a fresh juicy burger give Smash a try you won’t be disappointed. I have to give 3 stars for the long line and messy fountain station & bathroom no TP is no cool. Scale 1 – 10 for tastiness I’m going with a 8 Happy Unilocaling
Renee C.
Place rating: 5 Phoenix, AZ
Came in today with my service dog in training and they were great! I ordered a Fido burger and they knew what I was talking about and even offered me a bowl of water for him. My dog tried to pick up the water bowl before it was empty and it dumped on the ground and Adrian was understanding and patient and even offered us another bowl of water. Love it when we have such wonderful experiences!
Kristy S.
Place rating: 5 Natomas, Sacramento, CA
Food was fast and good! The salad was amazing and HUGE! Tristen was awesome and friendly!
Nana H.
Place rating: 5 Chandler, AZ
I like their burgers and smash fries just as much as any other great burger joint in the valley; however, the reason for the five stars is their excellent Customer service! I called the restaurant at 9:55pm to see what time they closed, and they informed me that they close at 10. I told them maybe we will stop by next time since they were almost closed, but this gentleman offered sincerely to take our order. He took our order over the phone and we were there in 3 mins. When we got there they greeted us with a smile, and not even once, did we ever feel like we were a bother. They treated us with respect and kindness; and because of this reason, I will continue to come and eat their burgers/fries over any other burger joint around! The only regret is that I didn’t get the kind gentlemans name; because he sure showed exceptional customer service tonight, and I really hope he can get the recognition he deserves! Thanks sweet guy, you made our night!
Mark E.
Place rating: 4 Mesa, AZ
First time at Smash and I thought the burger was great! Had the mushroom/Swiss burger W/the smash fries. Burger was cooked perfect! Slightly pink in the middle and the Char flavor was great! Mushrooms done well and cheese nicely melted. The fries between regular and shoestring were very crispy and seasoned well. All in all a great burger experience. Price slightly higher but, for the quality worth the extra! A go to burger joint.
Eric M.
Place rating: 2 Mesa, AZ
Got a flyer in the mail for the new Peppermint Crunch Shake. It costs $ 4.29, which seemed kind of expensive, but I love milkshakes and peppermint, so I thought I’d give it a try. Worst shake ever. It was very small, and was so runny, it was basically flavored milk with broken pieces of peppermint candy at the bottom. Total waste of money.
Chas S.
Place rating: 4 Mesa, AZ
I really liked the burger and the service provided. I would say the only downside is the location. It’s tucked away next to a Chipotle and the parking lot can be difficult to get to. Other than the logistics, I think the food and service provided was excellent.
Lisa M.
Place rating: 5 Coolidge, AZ
Very clean, the food is fresh and amazing, and the staff members are young but very friendly. I am quite impressed with this location!
Melia S.
Place rating: 4 Tempe, AZ
Bad news pants, there’s a Smashburger 10 minutes from work and well you’re on notice. I like Smashburger because their beef tastes like beef, their portion sizes aren’t obscene and I feel like I get what I pay for. It’s a little pricier than other burger joints, but the quality is better. I love the smashfries-they’re small and crispy and covered in just the right amount of seasoning. I like to stay simple with a plain old Smashburger, but the truffle mushroom chicken is a solid choice too. It’s messy from beginning to end, but well worth each cheesy, truffle-y, chicken-y bite. There’s plenty of seating inside and once the weather cools down their patio will make for a great al fresco experience. Note to the manager: hire more staff! The staff that is there does a wonderful job and provides excellent service, but they are seriously crippled by the sheer number of people who come in during the lunch rush and sometimes not during the lunch rush. There was one guy working the register on National Cheeseburger Day(because that IS a thing) and he was struggling. Good lunch option for it’s simplicity and consistency because sometimes lunch doesn’t need to be complicated.
Jennifer W.
Place rating: 5 Mesa, AZ
This is the best Smash Burger I’ve visited. I’ve been twice, and both times, the staff has knocked the ball out of the park. The food is excellent and prepared correctly, and the staff practically falls all over themselves to be polite and helpful. We went once at noon on a week day and it was empty, and once on a Friday night and there were only two other parties so it will be interesting to see if they can survive in there but we will patronize whenever we can!
Evangelina R.
Place rating: 4 Mesa, AZ
I think that thier menu is great. They have plenty of options. customer service is fine and food comes quickly ! They even have hagan daz shakes .I so need to try !
Al y.
Place rating: 1 Mesa, AZ
Ordered the truffle mushroom swiss and large smash fry… fries were not seasoned fully. paid 13.50. first time here. staff too busy chatting with there buddies it seems. almost left for not being helped… don’t think I’ll be back. Price for the food served not worth the money. place looks empty. Music too loud. need to turn it down a bit… my food didn’t look like pictures displayed.
Robert D.
Place rating: 5 Chandler, AZ
Great staff, juicy burgers, hot fries. Oreo shake snd salted caramel shake were amazing.
Jacob K.
Place rating: 1 Mesa, AZ
Was really excited that they built a new Smashburger not only right next to my apartment, but right across the street from In and Out Burger meaning I could pick and choose between the two! However, I’ve been to this new Smashburger place a total of 3 times since it opened and have gotten sick 2 out of the 3 times I went there… and the first time I didn’t get sick, but happened to find a black hair in my burger… like actually inside the burger… not on top or falling off the side… actually INSIDE the burger. The worse thing is I never get sick in general, so the fact that their burgers made me sick says a bunch… I don’t think their employees take the proper precautions or obey food laws for all I know… fuck this place. Never again.
Dominick D.
Place rating: 5 Chandler, AZ
Went here about a week ago. I ordered the Avocado club regular size and Smash fries. The person who took the order had a good attitude and took his time as we said it was our first time there. The order came out really quick. My wife’s and my burgers were cooked perfectly and juicy not greasy. The smash fries were a tad on the oily side though it does have olive oil drizzled on it. My wife ordered the sweet potato fries and they were really good which I usually don’t like them. The size of the burger was really good for the smaller option. The bun was out of this world. I don’t think I’ve had a bun that was so fresh and perfect. The burger toppings were extremely fresh also. They let me try the truffle sauce and the smash sauce. I was warned of the strength of the truffle sauce and was not disappointed. The smash sauce was really good until my wife reminded me its everything that’s in egg salad with out the eggs. Still good though. This is currently one of my favorite burgers. The only drawback is due to the price. While the only thing in and out has over it is in price the other competition in the area doesn’t even come close.
Sue C.
Place rating: 3 Tempe, AZ
This Smashburger location is sort of hidden behind a Chipolte. Excellent service. Hardly anyone there at 12:45pm on a weekday. Food: I have always had problems with Smashburgers. The egg buns always disintegrate after a bite or two leaving me with a handful of burger and veggies and sticky condiments. My daughter suggested that I use the build your own burger option($ 4.99 for the regular size) and try a different type of bun. I did this time and it worked. I selected the multigrain bun and it held up for the whole sandwich. A far as the burger meat, I prefer In and Out burger for a chain burger. I tried the Smashfries(olive oil and rosemary sprinkled on fries $ 1.99 for a regular size) and I got a to-go classic cobb salad for dinner later in the day($ 6). All the food was OK, not outstanding. The classic cobb salad has a fried egg instead of a hard boiled egg(I would have preferred the hard boiled egg for texture). Parking is plentiful and close to the door. It will be interesting to see if this Smashburger can survive with the intense competition within walking distance from this location(In and Out Burger, Ike Love’s Sandwiches, Chipolte, Carl;s Jr, McDonalds, plus many other chains).
Gary S.
Place rating: 5 Mesa, AZ
First visit to the new location close to home, Excellent service and great food. Dine in food at fast food speed. I like it!!!
E M.
Place rating: 5 Mesa, AZ
Brand new location across the street from Fiesta Mall and it was fantastic! Food was perfect! I had the Buffalo and Blue Burger and buffalo style fries… just amazing! Finished with a signature milkshake –perfect end to a perfect meal! Employees went above and beyond to make sure everything was ok! We were only customers as the location just opened and definitely need to get the word out. Don’t forget to sign up for their loyalty program and Smash Burger Club. Two different programs with awesome deals and coupons. We’ll definitely be back to take advantage of both deals and try other food choices! Great to have this new location!