If I could give this company negative stars I would. DONTEVER go there to purchase or repair they sell bad items and make more damage when they’re suppose to be fixing it and do not stand by anything! I had two very bad experiences the first my boyfriend bought a phone had a week and before he could get a case he cracked the screen so he took it there and the fixed the screen and charged $ 250 which I thought was ridiculous but I wasn’t around so ok but the kicker is before we brought it to get fixed it was working perfectly after it was returned it was Stuck on safe mode I mean wouldn’t do anything so I took it to them and they said oh well no refunds it must’ve been like that already!!! Didn’t even offer to take a look! After bringing it to my carrier and another phone repair place they both said the phone was ruined and it couldn’t be fixed and 90% chance he did it while fixing the screen. Then about a year later or a month ago my boyfriend, yes he shouldn’t have went there but still, he goes there without my knowledge to buy me a new phone for Christmas right before he goes out of town for work. They tell him it a new type of phone a galaxy something I don’t remember. He pays another $ 250. Two days later it’s not working doing all kinds of crazy stuff and not getting 4g then nothing bc it’s saying there’s no SIM in it which there was. So we call and wow what a surprise we get told u can bring it ill look but I probably can’t help u. You should conta t Samsung so I take it to my carrier turns out this new galaxy is actually the old s2 but looks just a lil different bc it’s made for a different country and is not properly compatible with all the same technology the US has and tells me u might as well toss it. so if u add up everything the company basically got us out of the 250 for the screen and the 400 he paid before the screen cracked and he ruined it then the 250 for the great NEW galaxy that 900 $ wouldn’t give an exchange, No credit, not even a let me try to fix it. DONT go here they should be shut down!!! Oh and every time I spoke to someone it was the owner boss supervisor repairman all in one it’s a small biz and he basically does everything so communication wasn’t the problem his unprofessionalism was!!!