New Orleans Hamburger & Seafood Co.

Amazing fries, eggplant stack is delicious, service a little slow. They were understaffed for Father’s Day.

After many people telling me don’t bother, now I know why. To start, the dining room was incredibly filthy. Every table had trash on it, under it and around it. Even if this place was packed, which it wasn’t, this level of filth wouldn’t be tolerated in any place that serves food. Also observing the fact that the «management» team, seemed to be have a little siesta with friends in the back of the dining room, with friends, and little regard for what was actually going on with this business. All that aside, the food was in line with everything else. Hamburger ordered medium rare. Probably could have made a good slap shot with. Fries were pretty gross, with some kind of margarine glaze on them. Sorry, this is not a staple, and maybe other locations do a better job.

We go here all the time and we’ve never been disappointed. One of my to go to spot in Metairie, my favorite is their crabmeat eggplant stack with fried green tomatoes so delish and filling.

Rumors were true. Best thin fried catfish and potatoe wedges. Fried shrimp and oysters are awesome. Staff is friendly, excellent service!

Went in the evening to the drive through and ordered the beignet bites, you got 12 per order and could get vanilla or chocolate. They were made fresh to order, We got one of each. The chocolate were ok, and the vanilla/​plain ones were amazing, hot and fresh!

I would never have gone through a drive through with my toddler in the car seat if I knew I would be waiting for my food in the parking lot for 15 minutes while he screamed to get out of his seat. Definitely plan to eat inside if you have little ones.
I’m not sure the point of asking me what temp I want my burger if you’re just gonna serve it well done anyway.
But it was still a tasty burger, and the garlic dipping sauce for the fries was decent.

The gourmet burger was good. The meat and vegetable were nice. The fries was crispy and tasteful. If anyone wants a chain fast food for lunch, he or she should try this place first. Here, it has quick service and much nicer and affordable food.

First meal of our mainland trip… husband and I figured we’d try a place local to New Orleans but still wanted a drive-​thru. In fact, the drive-​thru and the fries are the reasons for each of the two stars. Spent $ 50 on a Rajun Cajun burger, Thick-​fried catfish platter, a kids’ chicken tender meal, a kids’ hamburger meal, and an order of Alligator Poppers. I would have to say this was a waste of money. The fish had an artificial lemon taste to the batter. My burger meat was dry and the burger itself had way too much bun. Oddly enough, thr flavor was inconsistent from one gator popper to the next. The hush puppies were good but pretty basic; tasted like a just a fried ball of cornbread. The fries were delicious… thick-​cut and soft. Garlic butter came in a separate container so you could coat your fries in it if you want. The garlic in the butter wasn’t too overpowering, which my husband really liked. Didn’t try the kids’ meal items but that kids’ burger was nothing but meat on bread, FYI. Kids said if they had to choose, they wouldn’t eat here again. Neither would we!

I love this place, we have a fantastic food here, it was great. I have made my own style burger in a great value, its just what i want.

I wonder if some of the other reviewers were actually in this place? Waiters? seated? Hmmmm
I find everything here to be «good», nothing special, but good. Some things seem overpriced so check out any specials that they may be running. All in all while it feels like a fast food place it’s actually a step up – somewhere between fast food and a sit down restaurant – but the «waiters» only deliver your food. Place your order at the counter and get your number.
The ice «milk» is free of charge but never call it ice cream. It ain’t.

Walked in and we were seated quickly. The waiter was very nice and gave us a few minutes to make our choices. The hamburger and fries were sooo delicious, so were the balls made of alligator. The sloppy roast beef sandwich was so so. missing something but wasn’t sure what… Very generous portions.

Walked in and no one said anything to us we are from out of town so we didn’t know the routine but finally after we stop someone we was took to order and sit down and we was handed a cups from a bartender that kept coughing and made me weary but we order I got a eggplant and crab is was very good I just wish service was a lit better

YIKES! I ordered a cheeseburger from their drive-​thru and and it was still VERY uncooked inside. I’m fine with a bit of pink in my burgers, however, this was just about everything below the initial layer. Not acceptable!

Food is great here. Overpriced in my opinion but it’s worth it. Staff can be a bit strange. But over all I will be coming here often.

This specific location has declined in customer service the past few months. Cashier staff needs to be more efficient in taking people’s orders. It should not take that long to order food from a simple menu.

We ate here a few days ago for the first time. As locals we never thought of it as an option because most good food is found our via word of mouth and I’d never heard this place mentioned, despite it being a local chain.
I had the crab/​eggplant stack and my wife had a burger. She hated the dry burger but I really enjoyed the stack. It was a little slice of heaven for someone like me who loves a fried green tomato, eggplant, and crab cake. I would’ve liked it better with an aeoli sauce instead of the crawfish on top, though.
The reason we’ll be back there doesn’t have to do with the food, though. It’s because the hostess/​cashier Daphne was absolutely charming — she was welcoming, friendly, helpful, and when I asked her what she liked on the menu, she gave me genuinely thoughtful responses… Give that girl a raise!

The fries and the hush puppies are good. If you want to have a meal that is greasier than an oil change and lube job on a vehicle, then this is your place. I have been here on several occasions. The burger is ok, as well as the seafood. The food smells as if the oil it was fried in needs to be changed, has been used too much and is burned.
The main reason for the second star is the Zulu king cake during Mardi Gras. Very good. Oh my goodness good. It is definitely a must try!

The service at the order counter is lacking in my opinion. You expect a little more when paying their prices. Mediocre at best. I was checked on by a dining room worker and offered a drink refill. They did a nice job renovating the place. I like that they have a nice selection of fresh brewed iced teas. Although you pay for it at $ 2.59 a drink. They do have free refills.
I CAN’T STAND condiment squirt bottles on restaurant tables, by-​the-​way. I really wish they’d get rid of them. I also don’t particularly care for a self serve burger dressing bar.
Overall, the place was clean. I suggest that they get a menu board on the wall instead of making people read individual menus. Realizing that they change their menu items up often, LCD screens would look great and be able to be changed easily. The «free» soft serve ice cream cones are a nice touch, but I don’t see the perceived value. The thin fried catfish is great. So are their fries. The French bread on the thin fried catfish platter wasn’t buttered enough. $ 17 for lunch.

I have been to the drive thru countless times but this was my 1^st time actually dining in one of these places. The place is somewhat confusing. You go up to the counter to order, but the menus are in some little shelf 10 feet away. Then they give you a number, you go sit down and they bring you the food and check on you. Make up your mind! Is it fast food or is it a full service restaurant!!!
The kids ordered their kids meals and seemed rather satisfied. Although my oldest daughter had the fried shrimp meal and said they were a little too lemony. I’ve had their shrimp several times and it’s always lemony but I like that. I order the Asian Fried shrimp platter. Apparently the cashier didn’t hear me or was too pre-​occupied with her blatter because during my order she let everyone know «Shoo! I gotsta go to da bat-​room». She may be a crime fighter or had to pee. It wasn’t clear. So I ended up with an Asian chicken salad. Not the kitchens fault it’s what the caped crusading small bladdered cashier rang me up for. It was actually pretty good and I probably needed a salad more than a fried platter.
The problem arises when you pay up front and there is no place to add a tip on the credit card receipt. I never have cash so I had to stiff the waiter. The fountain drink machine is accessable for anyone to just get up and get their own but the waiter did this for us once and brough us our food. I felt bad stiffing him but we ran out of their like a bat out of hell. Hahaha I made another bat joke.
Oh yeah free soft serve ice cream makes everyone happy. It’s actually a lot nicer inside than I expected too.

After seeing an ad for this restaurant in my hotel’s in-​room booklet, we decided to try it out. The photos alone were reason enough to stop by. Mounds of thin, fried fish fillets a top golden onion rings; fat, juicy oysters on the half shell, plump, succulent shrimp… it all seemed like a dream, but it was real.
After ordering, I realized the place was crowded. Everything was smiling, digging into their food and the waitstaff swirled around us with equally idyllic faces, carrying gargantuan trays full of food.
The garlic fries were hot, fresh and incredibly delicious. Dipped in buttery garlic goodness and sprinkled with a little parsley, I could have eaten basket after basket of these. The fried catfish, oysters and shrimp were all fresh, piled high and piping hot. Everything exceeded my expectations (which were non-​existent). Even the salads were huge and chock-​full of fresh lettuce, vegetables and drizzled lightly with dressing. While I did not try a hamburger, the lure of freshly fried seafood could not hold a candle (or a bubbling well of hot oil) to the plethora of good seafood.