horrible customer service! The cashiers act like they’d rather be anywhere but there, and aren’t ashamed of hiding it. Two stars because the store itself is nice and seems to have more of a variety compared to some of the other Marshalls. But it’s almost not worth it to be treated so neglectfully. The salespeople on the floor seem friendlier but the cashiers need improvement!
Nicholas V.
Place rating: 1 Haverhill, MA
That store does not sell clothes that have my size. I am very disappointed.
Julianne M.
Place rating: 1 Providence, RI
Wow is all I have to say. I run in and out sometimes when I’m home in methuen. The last time I went I was in a rush & asked a clerk where to find the socks. She didn’t even look at me and pointed to a direction. So I went towards that direction and it was purses! So I went back to ask again, she didn’t look again and pointed to the same direction! When I told here she was wrong she had the worst attitude and was extremely rude. I requested to talk to her manager who was nice and apologetic. I couldn’t believe she was acting how she was. They need to really be sure who they are hiring. Do not be in customer service if you clearly don’t want to be! Go another Marshall’s, there’s plenty around the Area!
Bill Z.
Place rating: 4 Hyde Park, NY
This is one of the nicest Marshalls I have ever visited. The store is clean and very well organized, brightly lit, and obviously well maintained. I was quite impressed by the men’s clothing selection here. A place like this will definitely give the outlets a run for their money.
Ian W.
Place rating: 3 Pelham, NH
You can say I’m a fan of discount clothing stores including Marshalls and TJ Maxx(same parent company). Whenever I need of some men’s dress shirts, ties, and dress pants, I’ll sometimes check out Marshalls at The Loop when I’m in the area. This is a typical Marshalls store which offers women’s fashions, men’s clothing, kids clothing, shoes, housewares, toys, packaged food, luggage, and other miscellaneous stuff at discount prices. Like over in «sales tax free» NH, clothing is also tax free in MA, but the other merchandise such as housewares, toys and luggage has a 7 percent sales tax. I’ve found the selection of dress shirts at this store is pretty good, but the selection of dress pants in my size seems very limited compared to the Marshalls in South Nashua, NH. Also, the luggage selection is okay, most full size luggage is $ 89.99-$ 99.99. I purchased new luggage recently, but ended up going to the TJ Maxx in Londonderry, NH where there was a better luggage selection and I picked up a 29″ Samsonite Luggage case for $ 99.99(tax free), way cheaper than Macy’s. I check out Marshalls and TJ Maxx(different stores) often since the merchandise changes frequently and I’m ready to score some good deals!