Geico Insurance

Go to another company! They are amazing at sales and completely neglect you after! I’m going back to progressive!

I was in auto accident back in June 2013 and I am still dealing with this nightmare… three medical adjusters later mind you… because Geico is claiming my back injury from the auto accident is not related. I never had a back injury prior to this June 2013 accident. When you need Geico the most, they don’t want to pay for your treatment. I really regret having them as my auto insurance of choice, which they won’t be for long. Do yourselves a favor and avoid Geico like the plague… they are the bottom feeders of the auto insurance industry.

I called them today to change my policy. After the change was made, I asked them if there were any other ways I could discount my policy. She told me «you could add a defensive drivers discount if you take a course.»
I told her I already had, and that I mailed in the certificate. She said there was no record of it on my policy, that the discount was never applied to my policy.
I guess if you «go with GEICO» you need to really watch your policy.

GEICO Insurance a bad bet — try another company!
1. The determination of fault was not applied fairly.
2. The assessment of vehicle damage was not accurate and the repair estimate lacked any parts.
Determination of fault:
An accident occurred on 5÷12÷2011 in which a GEICO insured, struck and damaged my vehicle. There was no way in which I could have taken action to avoid being hit. At the scene the owner offered all information and asked nothing in return. They made a formal recorded statement for GEICO and did not deviate from acceptance of full responsibility. Even after speaking to GEICO they communicated with me directly and confirmed what was recorded for GEICO. I have never met a more honest and straight forward person. Based on this information I can see no reason why GEICO would find otherwise then full responsibility for the driver at fault and instead conclude 50% responsibility for each driver.
Assessment of vehicle damage:
I took my vehicle to Woodbridge Auto Body as per the instructions of a GEICO Customer Service Representative. There I met with a GEICO Claims Adjustor. He photographed my vehicle in detail from every angle. In the GEICO estimate not one single part was included. GEICO indicated that «Aftermarket Parts» might be used, without indicating what they might be. There were a total of 11.4 hours of labor and no parts. I took the same vehicle immediately afterward to Garden State Auto Body. They determined that 9.7 hours of labor was required to replace one «Bumper Cover.» Why was the «Bumper Cover» omitted from the GEICO estimate? I was told by Garden State Auto Body that there was no other way to repair the vehicle without the «Bumper Cover».
Based on these two items I feel the GEICO is unfair in their claim settlements.