Bike and Roll

Um 12 Uhr im Internet gebucht, um 14 Uhr ging’s los zur «Art Deco Segway Tour». Der Anbieter hat 3 verschiedene Stationen, die Art-​Deco-​Tour geht von der 210 10^th Street in Miami Beach los. Ungewöhnlich an der Tour ist, dass man sich aussuchen kann, ob man mit dem Segway oder mit dem Fahrrad mit möchte.
Ich war zuerst etwas früher da, aber darauf ist man dort nicht vorbereitet, Sitzplatz gibt es dort nicht, also würde ich nochmal wieder weggeschickt.
Nach Ankunft und freundlicher Begrüßung von Tourguide Nora hat jeder eine Segway-​Einweisung bekommen, jeder einzeln, das dauert nicht länger als 5 Minuten pro Person, danach konnten das alle in dieser Gruppe, Mittsiebziger ebenso wie jüngere.
Dann ging es los und mich hat das Segway-​Fieber gleich wieder gepackt. Einfach toll. Nett war dabei, dass Guide Nora einigermaßen entspannt war und auch keine Befürchtungen hatte, wenn einer mal etwas abseits fuhr oder an der Ampel die eine oder andere Pirouette drehte. Irgendwohin muss man sich an der Ampel ja auch die Zeit vertreiben, und wenn man ein Segway unter den Füßen hat, was liegt da näher, als ein bisschen damit zu tanzen?
Die Tour durch Süd-​Miami war sehr abwechslungsreich. Von dem sehr bunten Ocean-​Drive mit den Cruisern über Parks, Innenstadt-«Mall», Restaurant-​Straße bis hin zum Holocaust-​Mahnmal (künstlerisch herausragend und sehr bewegend, fand ich). Noras freundliche und offenherzige Art hat dabei viel Spaß gemacht, sie hat sich sehr gut auf die Gruppe eingestellt.
3 Stunden hat es insgesamt gedauert und ich hätte noch ein bisschen länger gekonnt. Nach 2,5 Stunden fühlte man sich nämlich fast verbunden mit dem Segway und es war wie schweben darauf.
Nora hat zum Schluss gerne noch ein paar Tipps gegeben, war entspannt und hat sich viel Zeit genommen.
Eine echt tolle Erfahrung, die ich nur wärmstens weiterempfehlen kann.

Rude customer service. Will not come back.
Will rent from somewhere else next time or I better walk!

Took a segway tour this past weekend in a group of 4. The tour guide was awesome, very entertaining and knowledgeable. We are locals, but didn’t know half of the things we learned about our own city. Highly recommend to locals and tourist.

Awesome tour! Great instructions, the guide was friendly, encouraging and knowledgeable. The tour was a lot of fun and the architecture amazing. I want to go again!

My second time going on this tour and absolutely loved it! It’s a great way to see and learn about Miami! First time we had Santiago and second time we had Raphael and both were awesome and fun tour guides! You won’t be disappointed! Highly recommend!

It was my first trip to Miami, and I was accompanied by my 7 friends. We heard about the place and decided to give it a shot! Greatest experience yet! Although the segways were a bit difficult to function at first, our tour guide was patient enough to help us through. Learned a lot about the history of Miami and definitely recommend this to anyone visiting this beautiful city. 2 thumbs up!

Overall the tour is good. We rode out segways all over South Beach and our tour guide shown us a lot of interesting places. I’d do this tour again
I just wish this tour would have a lot more discussion of the art deco styling and architecture in SoBe, as the tour’s title implies.

Segway tour is amazing. If you have never done a Segway tour you must. It’s worth every penny. My tour guide Diago was very informative and funny. He made sure everyone was comfortable. Time flys by an 1 ½ hours feels like 30 minutes.

This is the best Place To rent a bicycle. They have sports Bikes with lots of gears. And the have the towny Bikes with three gears. The Towny is my favourite: you can dit back and ride along the beach and Ocean drive and look at all the beautiful people. And the palm trees.
The service is excellent. I always take the insurance (costs not a whole lot) and that way if you have a flat, they just change your bike.
The staff is happy and gives good directions! And Tony is the best!

Best way to see any city is either on a bike or roller blades. So on our last day, we decided to rent a bike and blades to ride around the beach and take in the gorgeous viewpoints of Miami Beach.
Staff was extremely helpful in helping us select our equipment and made light conversation about our trip. One of the staff offered to take us out on a tour for only $ 10 extra and we figured why not? Last day, let’s do this! Blake from California was our super chill, awesome, laid back, funny tour guide and made our last day memorable. Our cruise around town felt like hanging out with a long time friend as he pointed out scenic beach views, small islands, neighborhoods and so much more. Our day adventure included biking by the beach and stopping for coconuts from a local seller. Perfect day indeed! We would have never covered that much ground on our own and would have certainly been lost without the expertise of Blake.
As for gear, you can expect the same quality rentals as in every other city. My bike required little adjustment and my friend adjusted to her blades in no time. Thanks a bunch & cannot wait to return to Miami =)

The area this tour takes you is terrific. Tiago was wonderful. What needs to be improved is a way for people to get at least 10 minutes on the Segway before hitting the crowded Miami Beach streets, perhaps meeting at a park first. I was with 3 others who had never been on a Segway and needed some time to be comfortable, they each got to ride the Segway to the corner and back and that was their training, maybe a minute. The second thing that was a big detraction was the governor on the Segway was set to 2 – 4 mph … that’s really slow for anyone once you’ve been on the Segway for more than 30 minutes. We had too many people in our group, there were 8 under Tiago’s direction, that’s at least 2 too many. If they fixed these few problems they’d be a 5!

We did the sunset Segway tour and my wife was very skeptical on riding on a Segway as she doesn’t even know how to ride a bike. At the time they were very busy but any spare minute they had they gave her special attention to get her familiar. This is all before we even paid. After 3 different guys practiced with her she was comfortable to hit the open road.
The tour it self consisted of a drive to ocean drive with a few stops. Then off to the lowest point on sobe with a view of fisher island. Our guide answered all our questions but it was hard to hear him unless you’re in the front of the pack.
I recommend this to anyone that’s visiting south beach or has never been on a Segway. Super fun.
I can’t thank those 3 guys enough for their patience because even I was worried she wouldn’t be able to participate. Wish I remembered their names.

This my first time riding a Segway I had great time with «Shaunna» our tour guide, she took us to see great places and she was funny and helpful and we enjoyed the great weather. All the staff was very very helpful and friendly. Defiantly recommend it

The equipment, instruction and staff here are great, but the tour we took didn’t go down the Miami Beach Boardwalk — maybe organized tours aren’t allowed on the Boardwalk (though we saw other Segways using it). No complaints, really — but it was disappointing not to be able to see all the Boardwalk sites on a Segway.

Not a good experience for our crew. Our bike guide was a very young girl, although sweet she didn’t know much about the area. We all had bikes that were not fitted well for us and continuously were put in uncomfortable positions cutting through traffic and other hard to maneuver areas with a young one on his own bike. Would NOT recommend this or do this again. Waste of money!

The folks were friendly and nice. They gave clear safe instruction on the use of the defeats.

wonderful way to see south beach on segway
great guide Oasis
Hope to do it again

Riding a segway is fun and easy! I enjoyed that, but this particular tour left quite a bit to be desired. The guide didn’t really tell us much about the places we visited. Only the first 2 stops included any informational content and neither was an art deco site, contrary to the tour’s name. Our guide, Oasis, lost two groups of people at different points along the way. He was nice enough, but not much of a guide. He didn’t even know how many were in the group, so he couldn’t tell how many of us were lost.

Helpful, friendly, inexpensive — what more could you ask for? We’re familiar with the company because there’s a location here in Chicago. We’ve always enjoyed their bike rentals and Segway tours and we’ve used their services in San Fran, too, so we figured we couldn’t go wrong with Bike and Roll again in Miami.
There’s optional tours but you can just rent a bike for a few hours or the day if you’re more inclined to just ride around. South Beach isn’t that huge, so you can basically bike up and down it in about an hour.
The bike rental itself was approximately $ 40 for two of us and we had the bikes rented for the entire day. The rental comes with helmets, locks and maps from the staff. We were assisted with adjusting the seats and such and then sent on our way. We rode from north to south on this little island, exploring various points of interest and parts of the beach along the way. It was nice to be able to take our time and explore on our own terms. I think a tour could be interesting, but we had Wikipedia to help us navigate the things to see and do in South Beach.
Definitely recommended, especially if you just want to grab a bike and hit the roads for the day. You can lock them up a bunch of places along the water and stop and swim if you’re so inclined. There’s also racks around restaurants and shops, too, so you can stop and window shop or grab a bite to eat.

What a great find!
Husband and I are experienced Seggers, and we try to get a Seg ride in everywhere we visit. But we don’t like guided tours, and it can be difficult to find a shop that is willing to provide Seg, helmet, and map, and let us rent, roll, and go. Before leaving LA for our recent trip to Miami, I e-​mailed 5 Segway spots to try and make advance arrangements, and got exactly one response — Bike and Roll Miami. But, as in love and real estate, one is enough when it is the right one — and Bike and Roll is everything a hard-​core Seg rider needs.
To begin, the Miami location is perfect — in the heart of the hotel — art deco district, near the beach bikeway, just where you want to ride to see Miami. We rode all the way down to South Pointe and it was gorgeous, exhilerating, and pure FUN! Bike and Roll also has a store in the Coconut Grove area and if we had been in the area just one more day, we would have done a ride there, too. The equipment, were the best we have encountered for rent anywhere in the US! The Segs were in perfect condition, with terrifically responsive steering and a longer charge-​time than is typical in our experience. The rental Segs come with keys, pouches, baskets for your stuff. Staff was helpful, knowledgeable, laid back, and wholly responsible. Hourly charges were the most reasonable we have ever found anywhere.
For credibility purposes, I am trying hard to think of something to criticize about Bike and Roll. Hmmmm… Sorry, can’t come up with a thing. Bike and Roll is in my hard-​copy resource index and we will be back. These guys are everything that Seg riders need, and I have no doubt that their tours and instruction, for less experienced Seg riders, are every bit as successful as their customer service for the go-​it-​alone crowd.
Thanks, guys, you helped to make a great trip a GREAT TRIP! See you next time for sure.

1.0 — poor communications
3.0 — actual Segway tour of Bayside riverfront
3.5– Gigi, the guide
We purchased a Groupon. Per instructions, it said to send an email to Bike and Roll with choice of three dates, times, and Groupon #s and I’ll hear back within 24 hours. I never did receive an email.
I called the local 305 area code number. I spoke to Willie in February after dialing several times. He took down the info but seemed confused or distracted. Rent a bike? No, a Segway tour.
I called back in late March to confirm. I spoke to Willie again. He put me on hold for over five to ten minutes. Never came back on the line. I called again. He said very busy so I said I’ll call back. I called back 45 minutes later. I spoke to Mason. He checked the online reservation system. My name wasn’t in there for the date and time I requested.
Today we took the Segway tour. It was just so so. The sights were not memorable and there were no wow moments.
Basically a Segway ride with very few highlights. My Segway sucked. It was not calibrated correctly. And beware — not a good tour if you’ve not had Segway experience. Nil on technique and safety.
Gigi did the best she could given the location. Plus she gave us a couple of places to eat at while in Miami Beach.