Chelala Andre Tamayo, MD

Contrary to the above patient, I had a very positive overall experience with Dr Chelala-​Tamayo and his office. I called on a Thursday to make a first time appointment and the receptionist was very friendly. She scheduled me for an afternoon appointment early the following week.
Upon arriving at the office I went to the window and signed in, it was a little disorganized but the staff was friendly. They took my ID and Insurance card and handed me paperwork to complete. Pretty standard stuff. I waited several minutes and was seen by Dr Chelala Tamayo.
The exam lasted for around 45 minutes and was extremely thorough. The doctor had had good «bedside» manner and was very helpful. I would highly recommend this doctors office.
On a side note, if the above reviewer knew she needed to go to a specialist in the first place, what was she doing wasting a primary care physician’s time?

This place is unprofessional and very upsetting. I wish I could give it no stars — yes it was/​is that bad! I am new to Miami Beach and am part of a military household. My husband has served the U.S. Navy for over 14 years, through four deployments including time in Iraq and Afghanistan. I share this because we have tri-​care which is the military healthcare system and because I have had both private and government healthcare and none of them have been as bad as this place.
I called to schedule an initial visit with Dr. Georgi Miller MD. The receptionist asked me why I needed to see the Doctor. I said I was a new patient and that I wanted to discuss my current healthcare needs. The receptionist acted like I was crazy and asked me exactly what my concerns were — really??? Am I suppose to tell a receptionist all my health needs over the phone? Against my better judgement I vaguely described why I needed to see the Doc. She abruptly put me on hold and then came back on and said, yes, I could see the Doctor (well thanks!). This conversation was so painful I had to stop the girl and ask her if she was seriously talking to me in that tone and manner. Yup, she was.
My appointment was actually pretty good. The office was clean and neat, although the patient files were all over the receptionists office and the girls at the desk looked overwhelmed and sad. I saw Dr. Georgi Miller MD pretty quickly. She was professional and kind. She listened to my concerns and asked lots of questions. We both knew I needed to see a specialist and she said that the front desk would see who could see me and contact me with a referral. Perfect! I left that day feeling like things were going to be fine.
I did not hear back from the office so I called 7 days later. The first person who answered the phone asked me why I was calling. I explained the whole situation and she put me on hold… for 8 minutes. I called back and a different girl said that they had up to two weeks to contact me with a referral. So, I called back today, 19 days later and they still did not have any information for me. I asked if I could speak with Dr. Miller and the girl took my name and number and said she would have the Dr. call me back. I have heard nothing.
I write this because I want to share my experience. Had it been only one instance I would not post this online for everyone to read but it was numerous occasions and this deals with my health. I thought others should know what they are getting themselves into if they go to these offices. Dr. Miller was great when I saw her but follow-​up and follow-​through, as well as care in treatment, are more important than just a single positive office visit. All my visits to the Doctor need to be positive because sometimes the news is not.