Lush Fresh Handmade Cosmetics

We visited this particular Lush store for a couple of Bath Bombs. Dennis was really helpful and suggested a lot of different products that I am interested to try out next time.
I am taking off two stars for the cashier lady who rung me up. She seemed interested in selling me everything in the store. I told her very clearly I only plan to spend 20 $ but she kept pushing the almond scrub bar that costs 24 $ for the large and 13 $ for the small one (lasts for 4 baths only). I refused to get it, and repeated that I only want to spend 20 $. I told her clearly I cannot take stuff as I am not from Miami and will be flying out soon.
Despite this, she tried to give me a brochure that is ¼ inch thick. I rejected that, saying I cannot take it on the flight. Next, she tried to sell me some body butter (8 $) to even out my bill to 32 $(it was 24 $).
Later on, I realized the almond scrub bar is not for me, as despite its moisturizing effect, it left my skin smelling bitter. I felt super awkward in the store refusing to purchase so many products one after the other and felt compelled to explain myself over and over.

My boyfriend and I stopped in here while venturing down Lincoln Road Mall after dinner on a Friday evening. I love visiting the Lush stores in Atlanta, so I was very happy to peruse the new selections at this location. We were met with incredibly phenomenal service granted that there were other patrons in the store. One of their male associates took thorough care of us the entire time, explaining new products in detail introducing us to assorted samples. He kept checking on us without being overbearing and also constantly cleaned the store. We tried the salted coconut hand scrub, touched the shower jelly, and when I expressed interest in their facial cleanser but ended up not purchasing, he packaged a sample for me to take home without me even asking! High five and a million kudos for this superb shopping experience, which turned out to be my best one yet at any Lush location!

I love Lush products, once you find the perfect match for your skin it’s heaven. I’ve lived in NYC and Miami and I’ve bought products in a few locations BUT the Lush on Lincoln Road was by far the BEST customer Service I’ve ever had at Lush. Andres helped my sister and I with toners facial mask and moisturizers. He went above and beyond for us and showed us different options for our skin type.
Andres was amazing and I will be only coming back to see him. THANK YOU SO MUCH !!

I stopped by because the Lush store at Dadeland didn’t have a product that I needed! I was so glad I stopped by. Andres was so sweet and attentive as soon as I walked in. Thankfully they had everything I was looking for and more. I tried some of the new masks that I LOVE!!! I would come back just for Andres! Love the great people Lush hires! Customer service and products = unmatched!

I have been to LUSH stores all over DC, MD, VA and NY and I have never met a sweeter, more profession and passionate about her job than Franci at this store. I didn’t go in intending to purchase anything but the customer service was so great and she was so authentic in her recommendations and her love of the product that I ended up trying a few new faves! Definitely recommend this Lush to anyone in the area!

I’m a really huge Lushie (as the online fans are called) and this store is my favorite in all of Miami. I have not and never expect to have a bad experience at a Lush store, but I have a personal penchant for this one.
For starters, and one thing I love about Lush, is that they cooperate with you on your concerns for your beauty and bath products as opposed to pushing things onto you that aren’t for you. It’s hearing MY concerns, not what you think is wrong with me. Because my sales associates use the products too, I trust them a lot more. There’s also the fact they’re a company that preaches lots of great values such as vegetarianism, animal rights, body positivity, LGBTQ+ and diversity with who they hire.
Anyway about the Miami Beach location itself: I LOVE THAT THEY REMEMBER ME! It’s awesome to see a group of employees as excited as I am whenever Lush comes out with some amazing new merchandise (I’m a sucker for gift boxes-​for myself ;3) and they’re very keen on helping me experiment and unleash lots of inner confidence. Can’t thank this location enough!

I love everything from lush, from the bath bombs to the shampoo bars. I’ve yet to try something that I didn’t like from here. This place smells amazing, I am always mesmerized by the way it smells and I can smell the store from outside!
The employees in this lush are super nice and let me try everything I wanted and more. They brought out a bowl in which they let me wash my hands with certain scrubs to see how my skin would see and feel after using them. (I have really sensitive skin so I really appreciated being able to try something before buying it).
The face masks they make are amazing! They keep them cold and in a little fridge. I would personally recommend the Catastrophe Cosmetic for sensitive skin, it has calamine and blueberries.
The bath bombs are lots of fun too, I love dragon’s egg (citrus smelling) and fizzbanger (apple and cinnamon).
They also have great lip scrubs, my favorite flavor is the popcorn flavor. They work best when you get out of the shower and you can even eat it after you scrub your lips with it.
I also love their shampoo bars, I use Honey I Washed My Hair, it smells like honey and leaves my hair super soft. It works great for my wavy hair!
For body butters I would recommend Buffy. It leaves my skin silky smooth. It exfoliates and moisturizes and is great for knees and elbows or just about anywhere. It can be rough though so what I tend to do is rub it between my hands and then rub it on my legs and arms.
Overall, this place is a must if you love great smelling products that actually work. They don’t test their products on animals and their employees are super friendly and welcoming. I would recommend that you come here ASAP!

This is one of my favorite locations. They are so helpful and sweet. I had a large order and one of my items were missing and I was able to have this issue fixed over the phone. This is definitely my go to Lush location. FYI favorite fresh mas is the Love Lettuce… a must try ;)

This animal lover and passion for animal rights sees Lush to be revolutionizing the cosmetic world and proving that it doesn’t have to include sacrificing a little critter’s well-​being.
I know they are very well-​known for the cliché bath bombs that bring a psychedelic art to our R&R time in the tub, but they are so much more than that! From face masks that are categorized by skin issues (which are stored in their own fridge lol) to massage bars to deodorants to make-​up!
I recommend their mascara; long lasting and really separates the lashes well. The Ocean Spray body scrub is steered more for body acne but it is just heavenly. They have ever-​changing bar soaps that you can ask to cut to weight/​price you desire. In the hair care department, if you find shampoo, conditioner, leave-​in treatment, ect. that tickles your fancy, ask an associate and they can store it into small sample sizes to bring home for free! They have a couple of water bowls available to try testers.
They are also dedicated to having fair-​trade with those that make their products, including mentioning on the product the name of the individual who made it and the date of it. They also give partial or whole portion of sales on certain products, easily presented. For example, I bought a body lotion that gives all sales to a not-​for-​profit, no-​kill dog shelter. They will label if its vegan or vegetarian which is awesome.
The reason for the 4 stars is that the associates, yes, are great at giving a memorable shopping experience but overly aggressive, and a lot of it comes off fake and phony and very «valley-​girl». And I have tried 2 shampoos that seemed like it stripped my hair of its natural oils and just dried it out. Overall, ditch the drug store crap and pamper yourself to some lushness!

I dont live in the usa so i bought 6 jars of facial masks amd soaps and when i got back to my country i found that they are expired!!!
This is how they deal with foreigners!
I dont recommend buying anything from such thieves
And i cant give them any star for the review bt i had to to let people see how they act cz it is truly a shame!!!

Woo! Let me start by saying that I have used Lush before and been to the Lush store at the Boca Town Center, but this one blew me out of the water! (No pun intended)
I was greeted immediately and started to wander around. Everything smells awesome and when I picked up different items, different members of the staff would give me information about the different items and assisted me with not only information, but demonstrations, which was extremely nice and I can’t say I’ve ever had that experience where they were so willing to help. The entire staff had probably talked to me at least once upon being there offering their soapy wisdom and help and based on what I told them I needed, helped me settle on some items that were actually very inexpensive! I remember it being a lot more but going back this time, I was able to get a fresh cucumber face mask (3 uses!) for 7 dollars. They literally make it. Like it says the name of the person who concocts it fresh (mine was Brandon) and the date to use it by (mine is the 23^rd, usually 2 weeks after it’s made) so that I know it’s very fresh. I love it!
I also settled on an awesome bath bomb that one of the gentleman showed me upon entering. It looked like psychedelic water after it fizzed up! I wish I had a picture but my phone had died :(Anywho, it was flower shaped with orange, blue, yellow and pink and when you drop it in the water, it’s an awesome swirl of color! It also is a limited edition, so I’d hurry there and grab it while you can! And that is also only $ 6.95.
For the experience, I will definitely be back. The staff was working Friday, Feb 6, around 4pm (in case they’re reading, thank you so much! I’m sorry I didn’t catch your names).
Service — ⁵⁄₅
Products — ⁵⁄₅
Display — ⁵⁄₅
Okay, clearly I love this place, I’m going to stop raving about it now: P
Tip for the guys, girls love this stuff. They are healthy, organic, smell good and are sparkly. YAY.

Loved this place !! First visit ever was on my vacation to south beach april 2013. I fell in love with the bath fiZz balls. They have all natural ingrediants, tons of scents. All different lotions and skin care products. The employees were very helpful with questions we had. They were quick to help and offer suggestions. They also didnt mind giving us samples of certain products to see how they felt on our skin.
I used all my bath fizzes unfort. Lol but i def. Need more!- if your a female and love bath time then visit LUSH and get a fizzy. They smell soo good and leave your skin soo smoothe after bathing =)

I admit I have been a Lush fan even before they have any shop in Miami, I love how the company is big on environmental preservation, fair trade, going vegetarian and even vegan on some products, and all that. They put lots of nice stuff into their products: flower absolutes, fresh fruits and vegetables, so they smell totally divine. Be warned though, their products are not 100% natural. They do use parabens and FD&C colors in some of their products. And be warned too that their stuff are not cheap at all!
Entering a Lush store is always a lovely experience. Their products are colorful like a box of crayon, and the fragrance fills the air. The staff are very friendly though at times overly aggressive and makes me feel bad if I don’t buy something. Hey sometimes I just want to walk in and see what’s new and inhale the lovely smell!
This store is located near the garage, very convenient for me to grab some goodies before retrieving my car. It’s also very small though, compare to the other stores in Miami and elsewhere. They don’t sell any fewer products, just that everything is more cramped. So another customer can easily block off access to a section of the store.
Some of my favorite products:
Buffy: rub this body butter on yourself and feel how amazingly soft and smooth your skin is. Your guy won’t be able to keep his hands off you!
Sexy Peel: refreshing, lemon flavored soap.
Godiva: solid shampoo, no plastic bottle, no preservative. Divine jasmine smell.
Masks: their mask is made fresh and needs refrigeration. You can hear your skin says ahhh as you smooth it on!
They have a lot of fun products too, like toothpaste pills that looks like a mint candy, shower jelly, bath bombs, moldable soap, foot mask…

Danielle was so nice and informative!!! She knew exactly what I was looking for I had an AMAZING first experience with Lush mainly because of her reccomendations and suggestions! Sabrina helped me check out she was also super nice and informative I really enjoyed my experience at this location with this company and I will definitely be returning OFTEN :) thank you ladies so much!

It’s so hard to find products that make my curls stand out and hydrated! The Godiva shampoo bar has made my hair look and smell awesome! I just went back today after reading about their coconut bar conditioner online. Since I was in the area I decided to take advantage and get my conditioner… As soon as I walked in the door I was cornered by a sales rep, I really felt that she spotted me from outside and lunged across all the other employees and customers to violently reach me before anybody else could… Hence the 2 star rating… Can’t I just go in and browse??? Unfortunately I had to walk away with no lush paper bag in hand… I will be back! I’ll probably try the dadeland store and if I feel harassed again then online shopping it is!

Love lush. I’ve been a couple of times and bought shampoo, conditioner, hair masks, and lip scrubs over the course of these visits. I was happy with all of my purchases and the staff it always very eager to help and very knowledgable.
The reason I am giving lush a 4 and not a 5 is because sometimes I want to go in a just browse around for a few minutes but this has seemed impossible. From the second you walk in to the second you are handed your bad & receipt the staff is asking you questions and suggesting products. This is fine but sometimes I just want to wander around and check everything out. I will be back though!

Hooray, Just follow your nose!

I came in on a Monday morning spent what felt like an eternity looking at their goodies, which we all know isn’t so long when you are having fun. They had their usual treasures lined up beckoning for me to take them home.
I was happy with the service that they had offered me and my new goodies, I even had my friends sample them when we got back to the hotel room.
The only reason why I am knocking off a star is because of the size of the store. It was so tiny that it was so uncomfortable having two people in one area, and since it was a tiny store they tried to push everything together in one spot… Its not a big problem but if you do have a claustrophobic problem I suggest going to another lush or sucking it up and try not to spend your last paycheck… Which is going to be dangerously low because the samples they gave are so amazing I might not be able to live without them.

Hooray, Lush is on Lincoln! Just follow your nose. You’ll know Lush is nearby the minute you smell their yummy soaps. Love the bath bombs!

So excited Lush opened up on Lincoln Road! I’ve been there twice since it’s opened and the customer service has been amazing. Very attentive and knowledgeable sales reps. Definitely will be a frequent customer.