B & F Marine

I have to say that honestly, this is my go to Marine Supply store. Not sure why there are any negative reviews at all. I’m a guy that know what he wants and if I don’t, well I sure know how to ask questions to get what I want. That’s where Mike comes in. Trust me this kid knows what he’s talking about and takes care of his clients.
This is a MIAMI store!!! Don’t expect fluff and bullshit. If you’re ready to buy, you will in fact get the best pricing for the top of the line products here. If they don’t have it, they order it and it’s there fast. Love the family owned businesses, and this one is a perfect example.

Worst customer service I have ever experienced. I know it sounds like an exaggeration but I just bought a boat and it was my first time buying a battery and I’m not very knowledgeable. I asked two employees that were just sitting there talking nonsense and neither one helped me. They said I needed to bring the battery, I told him they model and he gave me a look and started talking to someone in the distance. I then asked them if they had a Starting 1000 and he looked at me again and said he needs the battery and the started taking to his co-​worker. I then waited for someone to ring me up for the oil I wanted to buy and not ONE person acknowledged me and after 5 min, I just walked out and no one stopped me from leaving. So I guess they get enough business and don’t need mine. Never ever going back there. I went to West Marine and was helped immediately and I bought my two batteries in 5 minutes. I rather pay higher prices than ever go to that dump.

The worst customer service ever! The guy with the gold chain is rude and has poor customer service skills. You ask him for a product and he doesn’t help you. Doesn’t even bother to show me similar products. Great way to do business huh. The old man is soso, the guy with the glasses helps. The lady at the register is super rude, she doesn’t even acknowledge you at register. No eye contact nothing. I guess she doesn’t get off that chair. Or I’m bothering her when I go to ring up the items I’m purchasing. The only guy that helps is the skinny guy at the parts section. That’s the only guy that does his job there. I hate this place. I only come here when I need something quick. I rather drive 20 miles to the competitors.
Bad customer service, surprise this place is open with all these bad employee.

Great location and great selections. Mikey knows his stuff and will help you find what your looking for. Great prices and very spacious. Beats the crooks and crooks by a long shot.

This is the store for all marine parts. Unlike some overpriced competitors B & F still remains reasonable. They have all Mercury and Yamaha OEM parts. They have some fishing and diving supplies but it is more hardware than anything else. B & F has been around for quite some time and will be around for much more. I wish they had more locations. The one remaining B & F is this one. There used to be one down south, and I believe one on Flagler not sure if it is still opn.

I’ll be honest, until I moved into the area BF Marine was never my go to marine store. I used to always go to West Marine instead. However, since I moved into the area and started going to B&F marine, it has quickly become the marine store I frequent the most!
The store is not too big in size, but always has what I am looking for and at good prices! Just this past weekend I was looking for a new radio/​cd player for my boat and ended up getting one at B&F for $ 30 less than what I would’ve paid elsewhere. I also needed some spark plugs, and they were a bit pricier than what I had remembered them to be ($ 10 a pop instead of $ 4), but I guess that’s inflation for you =/​
I sometimes feel a little out of place being that I am usually the only girl in the store besides the cashier, but none of the employees have ever made me feel uncomfortable or «dumb» as sometimes in other men-​oriented stores (IE– auto shops) they do.
I love B&F’s service and prices, and being that I truly appreciate family run businesses, I know I will keep going back to B&F for years to come!