Baptist Hospital of Miami

If you’re dying of pain or have a true emergency, do not come here. It is always overpopulated and you will literally die in the waiting room. Staff is rude and incompetent. They do not care if they see you doubled over in pain. You will wait. I have had serious malpractice issues here with my deceased grandmother.
The worse part is hat they take little or no accountability for mistakes and try to cover their behinds as best as they can with idiotic excuses. Lack of customer service as well. If you’re sick, the last thing you need is an impatient nurse with an attitude. Medications overlooked and poor care.
They rarely ever have beds available in ER. Even if you arrive screaming and crying in pain with a ambulance. There are better, more compassionate hospitals in Miami to go to.

ENDOSCOPY DEPARTMENT REVIEW
Brought a family member for an endoscopy. The staff in the Endoscopy Department was friendly and took very good care of my family member.
The team of nurses checked and rechecked everything before the procedure. I was impressed at the level of detail, friendliness, and care.

The only thing I know about this hospital is from hearsay. Thank God or Whoever, I’ve never been here for myself. Today was my first time inside, as well.
I’ve seen it evolve through time. The farthest my mind recalls, is the year 1990. That’s around the time Kendall even became a place people willingly wanted to move to. Give or take a few years, though. That year, this hospital’s name made it to the banks of the canals here in Hialeah.
Even in recent years, I have found myself driving by on the way to somewhere else over in Kendall. The last time I drove by, after moving back from Texas, I was all like, «WOW.» Today my assumption was confirmed from that day. This hospital has, indeed, really grown. With lots more construction in the works for future medical annexes.
It’s HUGE and best part of all, plenty of free parking. You just have to really walk, though. You are probably going to get lost, as I did, though. Frantic to find the exit of that torture of doom. Eventually, I did.
They have some bus with bus stops within the complex. I never saw one. I wish I had. I really didn’t feel like walking today. There is a sign that says it runs every fifteen minutes. I stood around for quite a bit. I never saw it.
I went today to visit a friend mine. I asked him, no complaints about the hospital. None that I could see, either. Every Nurse I purposely walked by, looking directly at me, with a genuine smile, made me want to stay there.
I notice those «things.» Any other hospital that I unfortunately have had to go to, especially here in Hialeah, the Nurses have had me wondering if they are instead Residents of Terminus.

Not impressed by their services. I went in for a broken arm & the first nurse I came across gave me loads of attitude. I find this unacceptable — besides bring in a fragile state of mind because of the pain I was experiencing, she had no sense of customer service or a bit of empathy or tenderness to her. She was kind enough to leave me a cup of free water as she so kindly put it. Incredible.
No one knew how much my services would cost. I would say that was probably more frustrating than the nurse’s attitude. I must have spoken to 7 different people, one of which was from accounting, and no one knew a thing! Now I have to wait till I get that special surprise bill in the mail.
Overall, Baptist has too much hype. They fall short of claiming to be one of the best hospitals out there.

The staff seem to doing their best, but HUGE communication problem, even in a life and death situation…

The worst hospital ever!!! Been here for over 5.5 hours!!! Still no doctor! And it’s not like it’s busy here. Each hour that goes by I get worse and no can can help! A hospital full of people and not one can help!!!

very bad atention er terrible care in room bad in 1 hour sound 6 blue code room dery this hospital only have fame 5 floor terrible… mal hospital terrible cuidado al paciente solo tien fama emergencia malisimo medicos de mal caracter todo hospital sucio 5 piso el mas malo paredes llenas de fotos de em[pleados de mal aspecto

This is one of the worst hospitals I’ve ever seen. My mother is in horrible pain and the could not possibly care less. I’ve asked to speak to a doctor, but they won’t call him. Avoid this hospital at all costs… go to CVS

Baptist Hospital to me is the best hospital in Miami! The service is always exceptional from all of their staff! Whether you’re there for an emergency, or to visit a sick loved one or happy occasion as a newborn baby I am always amazed by how delightful, Pleasant, polite and attentive everyone is!

I deliver babies at this hospital and I wouldn’t have it any other way. The labor and delivery nurses are great to the patients and to us, docs. They take care of every patient like if they were family. Very clean ORs and the entire staff is friendly, approachable, and extremely competent.

My mom came to the emergency room from urgent care at 12:30 pm with abdominal pain. It’s now 8:15 pm and she only seen the doctor once for one minute. She hasn’t eaten anything because they said until the test results come back she can’t eat. When we complain to the nurse she snaps and says she needs to complain to the Doctor. Not to mention I live in Broward and would like to know if my mothers going to get discharged tonight or get admitted which no one can seem to tell me. This Hospital has really went from sugar to s – t. This place is so horrible. I think I would rather go to Jackson.

Use to be the best now is terrible. My father 90 ½ yrs came in to ER at 10:30 am, was totally dehydrated among other issues. I asked the Nurse if he was dehydrated, he said no he wasn’t.
He tried to get urine thru a caterer and he had nothing in the bladder. Not only was he totally dehydrated but his kidneys were beginning to fail. They never tell us this. We are told he has beginning pneumonia and has to be admitted finally 8:30 PM.
We find out the next day about the kidneys and also he has an infection in the blood.
Has been here over a week with antibiotics, was discharged today to a Rehab to administer the intravenous antibiotic. Has been waiting for transportation to transfer him and it’s now 9:38PM and still nobody knows why they haven’t come.
Horrible, Horrible, Horrible.

best hospital in Miami.
not only is it big and beautiful but its super close to my house which makes it very convenient.
I delivered both my babies here and was very happy with the service i received both times. The doctors and nurses were really great. The cleaning crew and cafeteria staff is friendly. And the cafeteria room service food is actually pretty good.
Don’t plan on having any more babies but if I do baptist is my go to!

I don’t work at a hospital or healthcare facility, but I do know that you don’t use a garbage can as a food tray. Can someone explain how this I’s acceptable? See pic attached. Witnessed first hand how delivery person placed tray on top of garbage receptacle and ten minutes later nurse aid picked it up and took it inside patient’s room. I’m appalled. This is not the hospital it once was. The things I’ve seen in the past couple of years are disturbing at best.

Was taken care of pretty fast. The lady Dr. Was a little tough but service and care in general was good.

Dirty, disorganized and unfriendly staff (for most part). The right hand doesn’t know what the left hand is doing. :/​
So I have been at Baptist for 3 of my 5 day stay. And this far I have mixed reviews. I came in through ER and had a great experience. Not sure if it was the day or time I came in, but I was seen very quickly and my pain was managed very quickly and professionally. Both ER internist were very friendly and informative. The room I was in seemed to be the problem room. Seemed like they has issues with some equipment that apparently had needed servicing for a few days now apparently.
After being admitted, My biggest complaint is the cleanliness of the hospital room. Or the lack of cleanliness I should stay. I have a rogue cucumber under my bed that has been here before me. I haven’t mentioned it to anyone because I’m conducting a social experiment to see how long it takes for the cleaning staff, who has been in my room 3 times a day, to actually acknowledge it and pick it up. It’s like the cheese touch from Diary of a Wimpy Kid. No one wants to touch it. Lol. Today, I got a dirty spoon with my breakfast and there seems be a dust and dirt collection behind the guest chair in the room.
I’m very surprised about this issue with the great reputation Baptist has in the community. I’d always heard that the rooms are every small, which they are closet like, but I had heard rave reviews about everything else. I would have given a higher rating to my stay, the lack of cleanliness is worrisome. Especially for a hospital and especially on a surgical floor. Tsk tsk Baptist.
***update on rogue cucumber. It was picked up on day 4 after my surgery.
And before going into surgery, I was given a «clean» hospital gown. The only problem was that The «clean» gown came with it’s own used heart monitor sticky thing stuck inside it. Yuck!!!

We delivered out first daughter at baptist. The hospital is fairly nice. We had a doctor we wanted to specifically deliver the baby.
They have garage and street parking but be prepared for some walking to and from the car if you enjoy sitting in the car throughout the day. They also don’t m seem to bother you if you are smoking in the parking lot. I was surprised by how few police officers were there during my stay. Doctors and nurses were also very 420 friendly.
The food options are terrible though. It was unbelievable that they couldn’t have a more professional food situation. They had all the vending machines in one room across the hospital so be prepared to walk.
All in all baptist hospital was good and we left happy I would recommend it to anyone needing a nice hospital.
P. S. Bring an inflatable mattress as couch is pretty bad.

Out of all the hospitals that are in my area this hospital has been my preferred one. 17 yrs ago I had my first child there, however due to some either inexperienced CNA’s and nurses I can’t give them a 5 star rating. Some of the nurses and CNA’s need to be more compassionate with their patients and/​or be more concerned and be more helpful. Example 1: last year my 90 yr old mom had been hospitalized for a few days, when I went to see her I found her with a hematoma on her arm, I mean it was the size of a golf ball. Of course I filed a complaint but nothing was done. An apology follow. Example 2: I was hospitalized this past week and I had a male nurse whom kept checking on me throughout the night and I kept telling him that I was in pain and never bother to check the pain pump as it had not been working all night until I told him I don’t think the pump is working. Then I had a CNA who will bring me water at my request but wouldn’t put the container inside the pitcher and I would have to do it. Her greeting me with a HEY was so unprofessional.
It will still be my preferred hospital however not without some concerns.

Hospitals are hospitals so there isn’t anything exciting to write about it other than the nurses are nice and attentive to patients unlike other hospitals like Jackson, Mercy and Kendall Regional. Best hospital in Miami hands down!

Baptist in Kendall use to be the hospital I hated to go to. I use to drive all the way to South Miami, but Kendall has since in years tightened up. They get four stars bcuz parking is still horrible. I can say delivering my last baby here was very pleasant. The nurses were extremely nice and caring and the nurses that actually changed shift came out of their way the next work day to check on me.
I also come and do my tests here too. They’ve come a long way and I would most def tell anyone to come. I don’t know about the ER, but anything else I’ve had good experience.