CVS Pharmacy

My experience at this CVS was very disappointing in terms of the customer service. They were grossly understaffed with only two associates visible in the storefront which resulted in long lines at the checkout and at the photocenter. What should have been a 5 minute visit to pick up a photo order turned into a 20 minute wait with rude service.

It’s a regular cvs but be careful of the area at night tho. Not the safest part of town! Staffing nice!

I use to only shop at Walgreens for medical products and prescriptions however after having issues with them regarding matching their online price with the store price I decided to save myself the frustration and take my business elsewhere. I was given many poor excuses why the prices were different and why they couldn’t match their online price which was almost always cheaper than the store prices. The manager at Walgreens told me the reason the online price is cheaper is because of the shipping costs. This to me is a poor excuse and really not a good reason. It’s the same company! Since changing my pharmacy and buying other medical products from cvs I have no regrets. In fact, with the cvs care card/​discount card the prices are cheaper and more affordable than Walgreens. If you sign up to receive offers via email you also get additional discounts on top of what the store is offering… woohoo. Their online prices are also constant with the store prices. Today upon checking out, I started conversing with the store manager. I asked her what was their policy regarding price matching online to the store and she said they price match and will give the cheaper price. The store associates are always very helpful and friendly in this store. The items are also well organized and displayed. The store is also clean!

Although a bit dated and in somewhat of a sketchy area– the staff here were all very friendly and they spent 20 minutes on the phone getting my refill transferred from out of state. I’m sure with this location it gets swamped at rush hour and bathrooms, etc get torn apart. Plenty of everything you need here though from earplugs and bugspray to chocolate and giftcards. Maybe the people who left snobby reviews here need a reality check– this is a CVS with a public restroom in Brickell– it’s not the ritz!

This is by far the worst drugstore in the history of all drugstores. While the guys at the pharmacy were ok, the guys upfront at cashwrap… appalling. I saw cashiers talk under their breath on the walkies, checkout pretty ladies when they came in, etc. Then they can’t look up your account, they refuse to honor coupon that was emailed to you, inviting you to shop with them in the first place. And then the bathrooms for the customers. See the pics. I visited on 05/15…last day cleaned was around ⁰⁵⁄₀₂.

There’s not really much you can say about a CVS that hasn’t already been said before but I have to report the Pharmacy staff here are very nice and extremely professional. Having just moved to Miami the staff help my wife and I set up all of our prescriptions on auto refill and then the set us up for text alerts. Now every month we just get a simple text and just walk over and pick up our prescriptions.
Its simple, its easy and we like it.

Today I needed to fill a prescription as soon as possible, didn’t feel well enough to drive and deal with the Brickell traffic. I walked to this CVS based on the Unilocal reviews and I had a pleasant experience ! The pharmacist said my meds would be ready in ten minutes and they were!
I walked home thrilled that there was no hassle and I was able to take the meds right away.
The staff was friendly and helpful and an added bonus is that this CVS is open 24 hours. The store was well organized, big and clean.
I give this CVS five stars for a city store.

They are not bad at all. Super fast filling prescriptions. Only prob is parking during week lunch hours but there is hidden parking on the back by the homeless ppl and dumpsters too. Bit scary tho. Best of all from this specific location is that they have NO automated self serve/​pay register which makes it way easier to pay and get out of there faster since those stupid machines are always messing up and you always end up needing an employee from cvs to help to submitting a coupon and other similar stuff anyway. Staff there is very polite which is rare for Miami/​Brickell area ;)

This is a perfectly serviceable CVS location in Brickell. The customer service is decent enough and there’s free parking — something difficult to find in the area.
It’s drawbacks are that that free parking is often difficult to obtain because of all the businesses in this small strip mall and the frequent encounters with the homeless requesting money specifically at the entrance to CVS.