Easy Tech Miami

Bought a groupon to fix my screen and when I got there the GroupOn was not good for what I needed given a technically but ok I was already there. First talk about inconvenient, you need to make an appointment but not to have your phone fix right then and there, you need to drop it off and it takes a few hours for them to do it so I don’t understand the point of making an appointment. Now I have my phone and my screen is less than perfect. It freezes and it is really sensitive sometimes. I try to touch one thing and something else gets clicked. I’m so annoyed and the screen actually seems loose. I can touch one side and see the separation between the screen and the rest of the phone casing. I am not impress!

Love this place! Cracked my iphone 5s screen and Joel fixed it quickly and with no hassle! Would definitely recommend people to come here!

Awesome service, awesome prices.
I came here 2 months ago to fix an iphone6s and the quality was great. Came by today to fix a screen on another iPhone and before I left I had a defective button and he was able to fix it for me at no charge. Will recommend this place to anyone

Lousy quality and awful customer service.
I had my IPad screen replaced and it broke again getting the iPad into the case. No warranties of labor or defective parts, Lousy quality of the parts they use. I don’t recommend it. I prefer to pay a little more in other places for better quality of service.

My screen was cracked and I took it to this place.
It turn out great and did it it very fast –just after few days I picked up my I phone with a brand new screen. Super impressed by the wonderful job they did! Highly professional and great communication. I recommend this place 100%
Its very affordable compare to other repair shops that just want to rip you off.

I liked this place very much! They had the parts I needed to repair my phone & they finished my repair in 20minutes. As soon as I walked in someone acknowledged me even though they were busy.
Left my phone walked next door to grab a bite and boom phone was done. I bought the $ 40 for $ 50 deal which was awesome! I will be going back there whenever I break my phone again which is like every few months lol. I recommend this place 100%!

This place is a scam. Do not go here if you don’t want to waste your time.
I have never left a review for anything before, but my experience was so bad that I decided to finally pop my review cherry. This place open whenever they feel like it, and they do not care about their customers. I am referring to the west Kendall location.
I went here on two occasions to try and fix my iphone 6 screen and both times was a waste of time. The first time, I went with my mom and they made her CRY from frustration. The second time, I went by myself and waited 45 minutes outside in the hot sun sweating for them to open late to no avail (it was a saturday).
Trust me, you’re better off paying a little more and having it fixed somewhere else with better customer care and attention. I ended up contacting icracked and got my phone fixed same day.
You have been warned.

I got my iPhone 6 screen fixed today and it looks great, good as new! They were quick and to the point. IF all you want is your screen fixed then this is the place to go, BUT the reason I’m giving them 3 stars is because my screen resolution isn’t quite the same as it was before. The colors are dimmed and the resolution is just not the same, it’s not as clear, it’s a tad bit blurry and the colors, like i said, are not as bright or lively. This made me really sad. I wish they would have let me know that it would look a bit different. Also there are like two circle glares on my screen that weren’t there before, barely noticeable and easy to get used to but it’s still there.
I used a group on and they gave me no trouble at all. They’re nice, kind of serious, not very welcoming but they weren’t rude at all.
I wouldn’t come here again if it happens again, but I am grateful my screen is at least not cracked anymore!

I’ve been here twice to fix the screen on my iPhone 6, both times with a Groupon.
The guy that fixed my phone is extremely friendly and does a really awesome job. They’ve never given me an issue when it comes to redeeming the Groupon either.
I highly recommend this place.

Easy tech wasn’t able to fix my phone but tired 4 times. They exhausted all avenues of repair before giving me an alternate solution which in the end I was able to get a replacement free of charge from Apple. Great customer service and very nice people.

Gonna try to make it short. My galaxy S5 had a broken camera glass couple of months ago, after it broke it has trouble focusing even when the glass was changed. Sometimes the camera would focus sometimes don’t depending on the day light.
I went first to other repair stores and they guide me wrong on what I thought was a damaged camera (both told me I had to replace it) because I had taken the glass off many times to clean it up but still didn’t focus. The guy at Easy Tech explain to me that the problem will go away if I take the glass off and clean it up my self very carefully because if it was broken it will not focus at all. That he could not charge me for that.
At the end I ask him if he could open it, check it out clean it up for me that I will pay. I left the phone 45 minutes because he was busy at that moment. Now my S5 works perfect. Thank you!

Came in ready to love this place but bad customer service. They need to practice how to speak to the clients. I went to have my iPhone 5S screen repaired with a $ 55 Groupon but they wanted to charge me $ 85 for LCD because the screen went black but it still turns ON.
I told the young lady «it is just the digitizer» since I know that a NEW screen comes with a new LCD & a new Digitizer.
With a NEW screen the LCD & Glass are fused together, but what they are including with the Groupon is to install just the glass with nothing in the back. In other words a new glass is attached onto the old LCD. That is not even a deal.
Besides that they say its Quick but they take over 24 hours to repair the screen. When it takes less time. It’s by demand. first come first serve.
Luckily I got a refund. The tech-​savvy in me saved me from spending at Easy Tech.
The owner keeps trying to trick me as you can read on the comment below:
Other places charge $ 85 for Screen with LCD replacement. Not really giving me a discount there. What is expensive is the LCD & Digitizer. The Glass itself is very Cheap. The screen can be purchased more or less around $ 50 – 70 with the LCD & Digitizer. Charging $ 55 to only install a cheap glass isn’t fair.
Easy Tech uses Groupon to promote & then charge full price. Inform yourself.

I found this place on Unilocal,I wasn’t let down. The good reviews speak for themselves.
I went in on a Friday, they didn’t have the part to repair my iPad mini right away but I was fine leaving it and coming in the following Monday. It was ready and my cracked screen was no more. Thanks Easy Tech, I just hope I don’t end up back there anytime soon.

It took them 3 days to repair my phone, and the screen now is pretty messed up. There are four spots that are darkened and look like there are «waves» underneath the new glass. Sure they were cheap, but it was out of the way and now my screen hurts my eyes if i look at it for more than five minutes.
EDIT: joel replaced the defective backlight in under 30 min free of charge. Was very proactive w his service.

Even though its a far drive for me, it is definitely worth it. I found this little gem on Unilocal for my mom after she dropped her galaxy s5. Since she was vacationing in Trinidad, I took it upon myself to get it fixed. I called the store and the guy over the phone gave me a great quote, literally half the price cheaper than other repair places I called! So I dealt with the crazy palmetto expressway to be greeted by two warm faces. All in all, great customer service, great prices, great turnaround time, and the phone looks brand new! Even though I hope the phone doesn’t break again, if it does I know where to take it!

Even though the location of this place might not leave a good impression, their service will. As I walked in with my broken screen iPhone, Alex the tech geek, offered to get it done right then and there. I waited in the lobby and in 15 minutes my phone was like a brand new. Great service and great attitude, guys. Thank you.

EDITED:
I lowered my review from 5 to 4. The reason is because the screen installed is not an Apple screen but a generic OEM screen. Now, I don’t expect to get an Apple screen for $ 70, but I would of liked to of been told (disclosure). The OEM screen gets the job done but its not as sensitive as the manufacturer screen. It acts a bit funky at times.
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So this is my story.
I broke my phone (5 c) the previous night. It was a freak drop as I had my case on it.
I debated getting a 6 plus but thought more about it and decided to repair it instead.
I googled some places and this was one of the nearest to me. It has a few bad reviews, but more good reviews and did some research on their pricing and found them to be very competitive.
I called on a Saturday and someone answered immediately. I told him my issue and he told me its probably my screen and it was 70 bucks.
I said «ok how long ?»
He told me 30 minutes.
I jumped on my car and headed straight over.
Lo and behold I arrive and the store is empty .
In less than 30 minutes my phone is fixed ! No extra fees just fast service.
I understand my situation may of been special and that they had a low queue plus they had the part in stock whatever overall a 5 plus experience.

Great fast service. iPhone 5c fixed in 20 min. Would definitely use Easy Tech Miami again. (Hope I don’t have to!)
Thanks

I really don’t write reviews but this place messed everything up so badly that I feel I have to.
I have a 6 plus that I bought less than 30 days ago and unfortunately dropped it and the entire screen shattered. This place was recommended to me by someone I knew so I figured I should give it a try, the prices were extremely reasonable, especially considering this phone came out recently. I went by at around 4pm one day and they told me I’d have to leave it overnight and they’d have it ready for me the next morning.
I read a review on here about the glass getting into the LCD and ruining the display, so I started to panic a little and called asking if they thought this would be the case with my phone. They said I shouldn’t have anything to worry about because the shards of glass were rather large. This put me a little more at ease and so I waited for my phone call.
Next morning I get my phone back and I notice half my screen has these vertical lines running down the side of the display, and there’s a scratch in the LCD right in the middle of the screen. On top of that the top right corner of my phone’s siding looked like it was bashed in with a tiny hammer. I was at work and my mom was home so she said she’d take it back to them. They basically said there was nothing they could do and to «go home, turn it off, charge it for an hour and turn it back on. If the lines are still there then the LCD is damaged and you should buy a new phone.» EXCUSE ME?
Well after charging the phone, the lines are still there although I will say more «faint.» I decided I could live with this. However, later that night I went to my car and set my phone VERY carefully on the passenger seat while I started the car. I pick up my phone and notice all of the sudden there is a giant crack in the «NEW» glass right near the front-​facing camera. At this point I’m so tired of being angry that I don’t even care anymore. I figured the glass they use isn’t high quality, and expected cracking would take place anyway. So I figure whatever, it doesn’t mess with the visibility of my screen and to have to go back down there would just be an exercise in futility. Next day I wake up and noticed that overnight the crack spread all the way down the center of the screen. Mind you, I have not dropped the phone, I’ve been treating it like a baby since I got it back.
I don’t know what these people did to my phone, but going there was the absolute worst mistake I’ve ever made in my entire life. I should have just gone to the Apple Store and paid more to have them do it right. You REALLY do get what you pay for.
I don’t know what I’m going to do now as I don’t have an upgrade. Now I’m stuck with a cracked phone and they won’t do anything to fix it, nor would I trust them to if they even offered. So thanks for one of the biggest f-​ups of all time, Easy Tech.

To say that I am unhappy with this «establishment» would be an understatement. I am FURIOUS. I have tried to give myself some time to calm down before writing this review, but it seems that no amount of time will be enough.
Let’s just say my weekend before Christmas did not go as planned. I had penciled into my agenda that I would spend the weekend recovering from my companies Christmas party and then head over to the malls to do some last minute shopping (you know me, the procrastinator). Any who, that Friday I had a little too much wine (keeping it classy) and dropped my phone. It only suffered a little crack at the bottom, barely visible. I wish it had stayed that way… I could live with it for the time being. Saturday morning I woke up early and headed to my father’s house. It was 7am and I was still half asleep — when I walked out of my car and walked only a couple of steps my phone slipped from my hands. WHAT A WAKE UP CALL! It fell flat on its face and I cringed before picking it up. I WISH I HAD NOT GOTTEN OUT OF BED THAT MORNING. My phone was completely shattered! Luckily the LCD screen had remained intact.
I have insurance for my phone, but I’m impatient. You know that little voice in your head that tells you when something is a bad idea? Yeah I NEVER listen to it. Maybe for the New Year that will be my resolution… I searched on Unilocal and came across two stores that could fix screens. My first choice, unfortunately, was closed for relocation, so I opted for this joint. Why didn’t I just wait? :(
I called and asked for a price on replacing an iPhone 6 plus screen and the gentleman over the phone responded with $ 160. Now, my insurance asks for $ 200, but again, I am impatient and wanted it done THAT day. I drove and I drove so far. I was greeted by a young man (very friendly, I will give this place that much) and he took my phone and indicated that because there were small pieces of glass, there was a chance the LCD could get damaged. I heard an alarm go off in my head, but I felt that this guy knew what he was doing and couldn’t possibly let me down. I TOOK MY CHANCES. He told me the phone would take 3 hours to replace and the price was $ 130, score!
When I arrived to pick up my phone I was so excited. I could not wait to see how well they did it. OH BOY. I came in and was greeted by another gentleman and he «regretted to inform me» that my LCD was scratched in the process of the replacement. I swear I had to keep it together… I was going to have a mental breakdown. My beautiful 3 — day old phone was tainted goods! He then proceeded to give me two options:
1. I will only be charged $ 100 since they scratched it, or
2. I will not be charged for this service, but I can go ahead and order the $ 300 LCD screen and they will replace it.
What? You want me to pay for YOUR mistake. NO. I paid the $ 128 (I purchased the tempered glass screen protector as well) and left. After about 20 minutes on my phone it started going crazy. Calling people, opening apps, texting — my phone was POSESSED. I immediately messaged the business and explained my issue. Of course they told me that the phone was working great when they had it and they had no idea what was going on… CACA.
I now cannot use the letters V & G and cannot use a question mark. I constantly have to lock and reopen my phone before using or it will spaz out. I AM CRYING WHILE WRITING THIS! On Noche Buena I noticed that the screen is now separating from the actual phone.
What did you guys use? A glue stick?!
I am now on a wait-​list with Verizon to receive a new phone. Here is hoping I get it soon! Save your money, folks… Get insurance and pay the deductible. Don’t deal with this caca.