Neo Vertika

We own a condo at Neo Vertika and so far it’s been good. I’m sad to see the low ratings here that could affect people who are interested in the building.
First off, this building is one of a few buildings in Brickell that offer New York open loft style. I think it’s pretty cool. It’s not crazy expensive and offers very nice view of the river. On top of that, the location is great, you have the I-​95 about 3 blocks away and fairly easy access coming in and out. Good access to public transportation — 5 minutes walk to the train and the Metro Mover. 5 minutes walk to Mary Brickell Village and 2 different Publix locations.
Of course any organization could use a little improvement. I admit the Valet can be slow sometimes, but I know they are not lazy. Because of American Social, the parking situation can be crazy at times but normally it’s not bad. Sure you gotta pay for valet unless you live here but the price is still cheaper than other places such as Mint or the Wind across the bridge, and you have street parking around also.
Other staff are very nice and polite. Their mailing/​receiving packages system is GREAT! I’ve lived where getting mail was a hassle so I really can appreciate the convenience here. They keep up with the maintenance of the building and its surrounding really well. If a bulb is broken it’ll be fixed the next day.
HOA board is affective. They try their best to keep the HOA fee the same over the years and it’s among one of the lowest in Brickell area. I’m happy with that.
I have not experienced any kind of noise from drunk people or anything like that. Sometimes a boat would pass by and you could hear the music, but so what, I think it’s fun. Living in a condo building means you have to give up on some privacy, in return you get an urban/​vibrant living style.
I was also very nervous before our purchase at Neo Vertika because of the negative reviews but I’m happy to say that they have improved a lot and I think it’s a great place to live.

I hated living here.
Let’s start with the absolutely rude and arrogant management. Useless.
Next we have the lazy valet, with their over prices half ass service. I was confronted with this daily. And lastly the bar downstairs is full of drunken college students. The music and noises can be heard from the seventh floor, where I stayed.
Let’s not get started with traffic, ultra concerts, marathons, and drinking holidays that block off streets and make leaving and coming home impossible.
Never again.

Ever since American Social opened it is impossible to get any sleep. I hear the music and crowds of drunk people outside all night on Fri and Saturday and all day Sunday.
Kiki, I read your review and I experienced the same thing with Alba when I moved in. She treated me horribly. I was completely shocked at the way she talked to me I wish I had it on video. She raised her voice at me, rolled her eyes, and then just completely ignored me like I wasn’t even in the room. As soon as one of the board of directors walked in she completely changed. It was clear none of the managers know how rude she is to people. This went on the whole time I was moving in. I would only go into the office only when she wasn’t working.

Fortunately the lobby art is cool, but it doesnt make up enough for the valet service lack of service.

I loved the building and the view from my friends place; however, when the point of entry — staff isn’t welcoming/​its sets the tone. The valet seemed to not care if you were there or not; I mean they are there to park your car, right? So, after waiting 5 minutes in the car at 2 valet driver’s hanging out and looking at you— you get out of the car and they still just look at you what do you do. I opened my trunk and started to unload our luggage and then I approached them and asked them if they were parking cars or if the lot was full or something, then he said oh! we will park your car. Hello? Excuse Me!

Horrible management. They are extremely disorganized and rude to their guests. When confronted with an issue with their valet company, they dismissed it and told me «well, get a lawyer because they can’t do anything».
The front desk at Neo Vertika treats visitors with total disrespect as well. I was ignored while I was at the front desk trying to speak with them and they were untrained about who I had to speak with to get issues resolved.