Onate Framing Gallery

Customer service (a thing of the past) is alive and well at Onate Framing Gallery and the professional product that was delivered was just as awesome.
The staff is polite, respectful, easy to talk to and bilingual. Not only did they understand the language of framing but also my needs and sensibilities.
I had a large oil painting framed in a beautiful gold finish, five smaller frames perfect for the pulp magazine covers I had collected and one exist frame reworked so that it would fit the fruit crate label that was displayed.
My reworked frame was completed under the guidelines that if it didn’t work it was no ones fault — which I felt was completely understandable and fine. I was taking a chance and understood the risks.
But everything worked out better then I could have dreamed and it was worthwhile driving all that way. I would do it again.
My last comment is that they are closed on Mondays.

This framing place is excellent. First, and most importantly, it is the best framing at the best price in Miami. I shopped around for services (even contemplated trying to frame a bunch of things on my own) and came across this company’s living social deal (in Nov. 2012). I thought they would jack up the prices to dilute the coupon, but it was so affordable that I got everything I wanted framed PLUS two additional pieces that I hadn’t anticipated framing and was able to get a refund for one certificate (bought 3, used 2). The first place I went to wanted to charge me over $ 700 for 5 items. I paid ¼ of what I would have paid had I gone to the first place (I used the living social coupon — for argument’s sake — had I not used the coupon, I still would have saved almost 50% from the first place I went to).
Second, the service was just as excellent as the value. The associate working at the time sat down with me for over an hour and walked me through each piece I had brought in to frame. She went through different mattes and frame colors/​styles until we saw the combos that looked good. Also, I went on a Monday to pick up my frames, and even though they were only open for appointment only on Mondays, a man, whom I believe to be the store owner, let me pick up my framed work! Great place, great service, great value.
I highly recommend! Very satisfied customer!