South Motors Infiniti

Darion and Vince R a winning combination! We were looking to lease a Qx60 and both of these guys went above and beyond our expectations. They dispelled any previous notion of what a car salesman and finance person is. We were trate very well and the deal couldn’t be beat by any other dealers. Honest and fair? Hard to find these days, but they delivered in every sense of the word.
We will be back as soon as the lease is due.

Never ever go to South Motors infinity they are crooks!!! They will charge you for service they don’t do or they will add extra fees on service they perform. Never buy Infiniti or Nissan. Complete garbage!!! Problem since day one and none have been fixed.

We have had the best experience in leasing a car from South Motor Infiniti today. Our sales consultant, Mr. Jorge Cabrera, has been exceptional, very informative and knowledgeable! He has made the process so easy and fast, wherein, in other dealers we been there for over 5 Hours have left unhappy and without a car. I highly recommend this dealership! Thank you Jorge for your time and all that you did for us to have our beautiful Infiniti.

Very enjoyable experience buying my new Infiniti. Love my car and absolutely a seamless experience.

I had an amazing experience with Juan Carlos Barona. He displayed the upmost honesty and integrity and was able to deliver the car with great terms. I highly recommend him for your car purchase.

Great place and great service. Thanks to Giovanna for making our car buying experience a pleasure.

Thanks to Vince Rosero-​Barros (New Car Sales Manager) VERY friendly and easy going who put an AMAZING deal together for my new QX60. Marcello Nicolleti (Used Car Manager) great personality, knowledgeable, & gave me a GREAT price on my trade, & Ceci Redondo (Sales consultant) Never pressured me, answered all my Q’s, knew everything about the car, and a great personality !!! Definitely a wonderful experience!

Have gotten my previous 5 cars from there. Excellent team. Love the atmosphere. Service is great!

Good service our sale consults is Francisco velez a greats person he is professional and really helps us to gets the best price he’s been our sales rep for 3 Infiniti cars already we are satisfied with these dealer

You don’t know what you have here until you casually visit another dealer and see it for yourself!
This place is amazing. The service, the selections and the people. I’ve driven three cars off this lot and getting them has NEVER been easier.
Price, quality and service. What more can you ask for? Adam Good for Sales and Roberto for Service. Can’t go wrong with this place.
thanks for everything!

All I have to say is Alejandro and Marcello are AWESOME!!! I was in desperate need of a new car after mine was totaled in a car accident. These guys made my car buying experience exceptional and Marcello got me a great deal on my financing which was so good even my credit union couldn’t believe it. And not only did they treat me well during the purchasing process, Alejandro kept in touch with me after to follow up and make sure I was pleased with my purchase. Not to mention he got me a really great deal on my auto insurance. I will definitely be back to puchase my next vehicle with them next year!

Came to the dealer looking for their collision center for my car and was treated with the worst service imaginable.
The young kid Miguel (in service) apparently didnt like my car stopped for all of 2 minutes (noone around) so he starts shaking his head feverishly as to say get out of my way (young female attendant was helping and was coming right back)
He then comes back with «do you have a problem» obviously trying to illicit a response/​start a fight. When i then confronted him on his behavior he backed down as expected (i assume he realized (a) i am wrong (b) oh man this guy can easily crush me /​i forgot i weigh 110 lbs © i am at work and could get in trouble. The service manager Came out and said he would handle it, so i assume its be addressed. Not very smart behavior by the service guy/​professional as we (my family) owns 5 south motor cars ranging from a 7 series BMW to a Honda accord.

WOW! South Motors Infiniti seriously knows what Customer Service is all about, and their sales people are excellent at it!
I understand why some people may say what they say about dealers, but we had a really good experience here.
We first came by when we were trying to make up our mind about which car we wanted to buy, or if we wanted to lease, or maybe get an older model, etc. Our salesman, Dairon, was incredibly helpful. He walked us through the differences between the models and made some suggestions. We decided to test drive a base model to get a feel, and my husband fell in love with the Infiniti. At this point, we had finally narrowed down on a Make.
The second time we visited, we had finally done our research and narrowed down on a specific model. Once we had found «the one» with the right color and matching interiors, we spoke to Dairon and the manager. We had a very pleasant conversation but were still on the fence about the price. Finally, the last time we visited, was to close the deal! It took about an hour to drive off into the sunset with our new car. It was just smooth and hassle free, and we also got a great deal!
Dairon was absolutely awesome! He kept in touch with us at every step of the way and he made sure that all of our questions were answered. We definitely made the best decision by coming to South Motors!
Thanks, guys!

After calling way too many times for service prices and not getting an answer I ended coming here only because it’s the only Infiniti dealership in know of in my area. It took 2 hours for my car to get washed and have its engine oil changed. That’s way too long.

Every time I come here, I am treated like a star! My salesman has been Orlando for a very long time. He helped my husband buy his first car, my mother, my father, and then me. They have so many convenient services that it is not possible to say «I did not have time for my service». My favorite service is that they can pick up my car from work, leave me a loaner, service my car and return it to me and pick up the loaner all before the end of my work day! I have done this twice already with no incidents.
On one occasion, I had an extreme flat tire (no way to refill with air) and they took me in first thing in the morning to have the tires replaced.
What I love about this dealership is that they are completely honest with you in the service department (I have always dealt with Robert). I remember when I had to have my tire replaced, I asked whether or not I should just replace the one tire or all of them (it was about time to have them all replaced) and Robert told me that I needed new tires but that I could find them cheaper elsewhere. He offered me a loaner and told me to buy tires elsewhere and have them delivered to them and that he would have them installed, balanced and all by the end of the same business day in which they were delivered. I did my part, and he kept his part as well. Had my car back the very next day when the tires were delivered. I saved $ 300!
This place goes above and beyond for their customers and the best part is that the General Manager Oliver is almost always on property and is very good at returning calls or taking meetings (something that other general managers are infamously known for NEVER doing).

This review is for both the service department and the sales department. I leased my vehicle here during April 2013. At that time, I was a first time infiniti customer, recommended by my brother. The sales person was honest and helpful, such that, I got a great deal in relation to the fair market value of the vehicle, and given that I needed 15K miles per year. The service and overall ethics of the sale were really noteworthy, and I would recommend Infiniti South to any friend or family member.
Today, (among many other free services) I asked the service agent (Julio) to have them check my brakes. Again, Infiniti South’s excellent customer service and ethics shined through. Julio was honest about exactly what the sound with my brakes were as well as the causes and risks. Rather than take advantage and have me spend $$ out of pocket, he advised me in my best interest, not the company’s.
Time and time again, Infiniti South continues to prove that they are a great company to do business with, and so how could I refuse?

Giving this company a negative not a positive feedback because of the customers they have whom use their loaner vehicle, you can delete this review, but I can repost with other accounts.
On Friday November 7, 2014 between the hours of 7:50pm and 8pm, some one driving a grey crossover with you loaner information on the back of the window and with the license tag # 486 YQR was driving south bound on Krome ave. To begin he was further behind me and a vehicle was in front of him and I could see he was flashing his high beams at the vehicle in front of him. When he passed that vehicle he proceeded to race south on Krome ave coming up at a high speed to my rear shortly after passing at a high rate I flashed him with my high beams he decelerated by stepping on his brake trying to force me to stop (ROAD RAGE) or slam on my brakes then proceeded to put his hazard lights on (illegal to drive with your hazard lights on). After a minute of his attempts to cause me to be scared, i called the Florida Highway patrol to notify them of this persons reckless driving in a loaner vehicle by South Motors infiniti.
These are your clients you loan your vehicles out too. So said that the ones you loan them out too are similar to the persons who loan them.

I’ve had 2 infiniti’s that I love and have dealt with 3 different dealerships in 3 different states. This is by far the worst Infiniti service I’ve dealt with. Made an appt for check engine light and oil chg. I get there and he tells me he can’t do the check engine on Saturdays, even though that’s what I scheduled the appointment for. After awhile he agrees to look at it for 140 $ charge. Even if nothing is wrong I will still be charged. when I scheduled he said they could look at it and let me know before any charges would incur, Saturdays were not an issue … Ect. Will not be coming back to this one and decided I will head to the other Infiniti for service
Oh and I am up for trade in 3 months. Glad I got this preview of the service I can expect before wasting my money here!

EXCELLENT SERVICE!
Made an appointment, for oil change with Julio. Day of oil change I show up gave him key, Oil change and car wash was done in under an hour and it was a busy Saturday. Service tech also found a glitch with Navi, Julio ordered part and made me another appointment, rental was given no questions asked. If u want awesome service see Julio.

I have been getting service there since I got my car in 2010. Julio in the service department is excellent. He always answers my calls or call me back quickly and makes sure my car gets the best service. The rest of the team seems a lot more service driven lately and I love it.