Tires-R-Us

This business is now Phoenix Complete Auto Care. They are outstanding. After years of failed attempts to get the steering in my husband’s beloved Grand Marquis repaired, these guys got the job done, at a fair price, in a timely manner. That’s the highest praise I can give.

Across the board I think I’ve been to every Tires Plus in Miami and have been MAJORLY screwed. I feel like a Tires Plus jezebel.
The last time we had an oil change in the North Miami Beach location and they forgot to correctly put the bottom of the oil pan back on. (ARE YOU KIDDING ME?) When my entire family was in the car driving on the highway the screw shot off of the bottom and all the oil started leaking out of the car, and then the car started smoking. Luckily we were not too far from the SW 8^th street location and were able to be towed there. All I was thinking was, «Great MORE Tires Plus service.»
I’m never going back here, or to another Tires Plus again. I would highly recommend that no one does either unless they are highly knowledgable about their cars and are willing to fix the damage afterward.

After experiencing a blowout (not the Pauly D version), I looked around for replacement tire for our Jeep. Although I view going to the mechanic in the same light as going to the dentist for an extraction, this place isn’t bad at all.
Although I was a bit annoyed that I called in advance to check if they had a tire and (of course) did not have it when I showed up –the mechanic was pretty cool and even put a loaner tire on my car so i wouldn’t have to drive on my spare. They also do tire patches here so you can get your tire repaired if possible and save some dough.
At the end of the day, these guys had a much cheaper price than Costco or Tires Plus, and the service is pretty good. The waiting room kind of sucks but I guess it’s par for the course for a mechanic.
I would definitely consider these guys when looking for tires.

Worst place to have your car not fixed as promised.
I took in my Jeep Grand Cherokee to change a noisy belt. The manager made me wait 3 hours in the waiting area only to tell me after I inquired about my car 5 times that they threw my working but noisy belt away and that they could not get a new one until the next day. It took them 2 days to change a simple belt that everyone has in stock or can have delivered the same day for such a common car.
The manager promised, I’d have the car fixed the same day in the afternoon when I checked in. No explanation why it had not been fixed on a timely manner as promised, no apology, no discount although I requested one for the inconvenience. I had to pay for a taxi back and forth to pickup my car the next day.
I used to go to this place a few years back and was satisfied. They sold it and it is now managed by this sleazy guy who cannot care less about customer satisfaction. Rude and inconsiderate.
Don’t waste your time and money at this place. There are plenty of other places in this neighborhood to fix your car. I have since used 3 times J & M Auto Repair on West Dixie Hway, just 5 minutes away and they are much more honest, courteous and respectful of deadlines.

As a woman, I usually get the run around by auto mechanics — mainly because they don’t think I know any better — I’ve even tested my theory by having a male friend of mine bring in a car to this one mechanic claiming the same «sounds» my car made and he was quoted a different price and «issue.» So generally I immediately put on my no-​nonsense look when I go into places for oil change, tires rotated etc… and let them know promptly — only give me what I asked for and my car better not leave here with more pings and pongs when I leave.
However, when I first went to Tires-​R-​Us — I was finishing a very funny phone call and was all smiles — damn… too late to put on the evil face — because now they would have thought I was mad at someone there… but not to worry… they didn’t even try to rip me off — they promptly worked on my car and the price was reasonable. So the time came get my oil change or other minor car issue resolved — I knew I would not hesitate to bring it to them…
So here I am with my next visit… ok…on the phone again… really…that is the only time I get to make calls — when I’m driving… and once again. my friend was cracking me up… and here I show up on the eve of Christmas Eve expecting to wait forever… I even brought a book with me. …with a tire that looked depleted — but not flat… I know I don’t need a new tire… a plug/​patch will do fine… I already know the price range… the first guy jokes that I should just get four new tires… I start to think… oh nooooo will I have to cross this place of my list too? Yet .once again. they took care of my car’s needs… and then… wait for it… wait for it… didn’t even charge me… the manager turns to me and says, «You are always smiling when you come here, you know what — no charge, Merry Christmas.» I did give the guy who worked on my car a tip… I mean… he did do work. But wow… that was just very cool of the manager.
Now I know that you aren’t suppose to give stars to a place you received something… but they didn’t know that I was a Unilocaler and had no idea that I would write about them… I mean — he was just all in the Christmas spirit. when he didn’t charge me for the tire patch. I am not foolish to think… yeah…now I found a place for free car service… I just know that they aren’t pressed for money — they rather have a pleasant relationship with their customers. How cool is that?
So Four Stars for prompt, professional, reasonably priced and pleasant service!

It’s hard to find a honest mechanic these days. It seems every time you bring your car in for something as simple as an oil change you get hit with a barrage of reasons you need to give them more money.
This happened to me at a place I took my car. They told me my brakes were horrible and My rotors were shot. They said they couldn’t legally allow me to leave and quoted me a couple hundred dollars for the repairs. I thought it was bull and left anyway.
A couple days later I took it to Tires R Us and was pleasantly surprised by the honesty they showed me. He said my breaks needed repairs but nothing along the lines I was told. I needed new pads and my rotors needed shaving.
They did it quick and charged me less than half what the other place wanted. I think I finally found a mechanic I can trust in Dade County.