USPS

Staffs were really rude. They just stared at you, do not even say «hi». They were always rushing you. I just filled out the form for 10 second, but he took someone next, then let me waited for more than 15 minutes. It was so ridiculous service. Never come here because it was a long line in rushing hours and their management is the worst if you compare to other post office in this area. Be careful

Went here around 1:00pm on a Saturday, needed to deliver two packages. Stood in line for almost 5 minutes and this guy came around the counter and helped me. Very friendly, knew exactly what he was doing and got me out of there in 10 minutes! Had a great experience here!

I always have to come here to pick up things for work and it’s always a quick in and out. or mostly I should say. The women behind the counter are super friendly and extremely helpful. One lady gave me a high five after she finished helping me. I always manage to be lucky and park right in the front making it easy to get to the P.O. box. Only down fall is I don’t know what company it is but there’s some building by there that just seems to always be burning something so it just smells like smoke which is not helpful to my asthma but I run quickly in and out and life is good.

Of the many times I’ve visited this location, I’ve always experienced great service. Friendly staff members are always willing to help and recommend you with what options you have or need to do when sending your packages. Alongside the service, another plus is the hours of operation– being opened from 7:30a — 9p Monday thru Friday makes it really convenient to visit the office after work or for a last minute delivery.

If it was possible to give a rating of zero that is what this company deserves. After being on the phone with them for two hours and telling me I can’t make an appointment to renew my passport that I had to just walk in, I decided to go. The lady was so rude. I don’t understand how people like her can have a job. She said they only take appointments and wanted to leave on time so she refused to help. I saw her give attitude to three other customers that asked a simple question. Does anyone wonder why it is that the post office is going out of business? Here it is. Rude and incompetent people. No manager on grounds to see if they could help either. Incredible the kind of service that you receive when we are the ones paying for their salary.

I went to get two money orders and upon entering I saw no one in line and though I would be in and out which would have been a miracle for any post office. Instead, there were two ladies at the counter and they were going over their hours. Laughing and joking with each other. They did not stop after seeing me in line. Another employee who was walking the floor came and asked what I wanted. When I told her, she said they would attend to me. She even told them you have a client. But the ladies continued their conversation and ignored me. I started getting upset and then the employee goes to the counter ladies and says you have someone waiting you need to take care of him. At this point a near fight happens. The counter lady became real upset and didn’t like the tone of the other employee and they began threatening each other. After a while they finally attended to me but it was the craziest scene I ever saw and completely unnecessary. The girl at the register was completely in the wrong. Go over your hours when you have free time not when there are people waiting for you. Completely unacceptable behavior on her part. I was there 20 minutes for 2 money orders when there was no one in line because of this. Incredible.

Convenient location if you’re in Doral, Miami Springs etc. Pretty easy to get to. Only bad thing is dealing with 36 st or 25 st traffic.
The staff here is pretty slow, but really, that’s any post office these days. Their employees just don’t want to retire, so they’ve slowed down. WAY down. They’re very nice though, most times. Try and avoid coming here during lunch hours if you can. Or you’ll be here a very long time.
Of all the things I’ve mailed here, I’ve never had a single issue with their mailing system/​structure. Never had items go missing. So that’s great.
They’re also open ²⁴⁄₇ which is super convenient too. Though staff is not 24/​7, just their after hours drop box (which is perfect as long as it’s not jam packed.)
Come here if you got stuff to mail. You should be good to go and safe when mailing stuff out !

Dropped off an Express Mail package around 7 am with a guaranteed deliver of the next day. They offer a Money Back Guarantee so I figured I was covered. Wrong. USPS refuses to hold up their «Money Back Guarantee» on late Express Mail package.

On the good side, their hours are fairly good for a midtown post office. There is one down the street that is not open on Saturday.
On the down side, the passport clientele hanging out and using the self-​service kiosk as a chair (one sitting on the scale and one on the top) shows that no one is minding the store. Also a problem with most post offices is here too: lack of supplies for Priority and Express mail. I think every store in America, except the post office, cares enough about their product and sales to make their store presentable and stocked with plenty of product. Not the Post Office. It’s no wonder they are languishing, they just do not care.
When we arrived, there were no Priority Mailing labels available, no Priority stickers or tape, and so we had to wait in line to ASK for the supplies. I asked for a stack of labels so I could use 2 and put the others out on the kiosk. AFTER DOING THIS WORKER’S JOB FOR THEM, no thank you of course, they ASKED US TO GET OUT OF LINE TO FILL OUT OUR LABELS.
The other thing that the worker did was they did not inform us that the flat rate packaging for our distance and weight would be less expensive, and I ended up paying about $ 10 more for the 3 packages than I needed to.
It’s no wonder the Postal Service is going out of business.

Main post office, usually hectic, good service.

Excellent service. Very polite and helpful staff. The place is huge and best of all I was out of there in 5 min. About 7 attendants working at the time I went. Painless and brief!

Lourdes Z. if you think this branch is bad, try going to the one on 6200 NW 7TH ST.
Though some USPS employees do milk their job, the problem is unprepared customers. If whatever it is your are mailing is not boxed or in an envelope and ready to go, then you have no business being in line delaying others that ARE prepared.
This is one of the main branches so they have a bigger staff and things operate smoother than some other smaller locations.
This branch is A-​OK. 3 stars!