D and J Auto Repair

Fantastic customer service. These folks are quality people, honest and forthright. Prices are fair and reasonable. Turnaround time is quick and repairs are very good. I would
Ld recommend to my mother.

Only did oil change there. Good service with good price. No upper sale or bait type recommendation. Feel solid place to get the job done.

While in Midland the pulley for the drive belt fell off from the power steering pump and we came to a stop in a lot next to D & J auto repair. I had someone come down to help see if we could get it fixed without having to tow it anywhere. Him and I had exhausted all chances of getting it fixed before dark, we were just getting ready to tow it home, when the owner of D and J auto stopped as he was going home for the night, he said that he noticed we had been out there for a bit and wanted to see if he could be any assistance to us. He looked at the problem and asked us to bring the car over to his shop so he could take a closer look at it (mind you after he had already closed for the day), we took it over to the shop and he looked at it and had us up and going in about 30 minutes. I have a new mechanic for sure, you do not see this type of service anymore. Thanks again! Dan went way above and beyond what most people would have.

These guys are awesome!
Brakes went out on my truck and they fit me in and had me back behind the wheel in 15 minutes!
Thank you!!!

Have an older car and am always struggling with whether to repair or put it down. Had a recent issue that could have been a much bigger issue and D&J walked me through all the possible problems and associated costs. After evaluating my options, I let them know to go for it. They kept my informed and performed the work carefully, coming out below the low end of their estimate and I had my car back within a few hours! Thanks D&J for providing a great service for a fair price, you’ve got a customer for life! Matt Midland, MI

I don’t live in Midland and took a chance on a shop I was not familiar with. The D & J Auto Repair team ordered and received the part to my car in one afternoon and had my car repaired in 45 minutes! My local mechanic would have charged me nearly twice the price for the same exact parts. …And look on their wall… they have the certification to prove they know what they’re doing!

I called D and J auto repair after my 2001 Dodge Durango started having problems with a fuse blowing repeatedly which affected the tail lights and dashboard lights. I was told over the phone that it was a shortage in one of my wires and that they would have to find the wire and fix it. I was quoted at $ 36-​$ 66 depending on if it took a half hour or an hour to fix. We were very pleased with the fact that they provided us with a loner vehicle since they were unable to get to it the day we dropped it off.
I did not hear from them that night (they were supposed to call to let us know if it would be done by close or not) or the next morning, so I called them to see what the progress was. The loner they gave us was an old vehicle with rust and ran very rough. I was concerned about driving it around with my three children for too long. I was told over the phone that they were not done with it but that they had determined that the entire rear electrical would need replaced and it would cost me almost $ 300! I was shocked, I had been told by two different people a totally different story and then I find out that it was something totally different. Now I know that they can’t KNOW what it is without looking at it so my frustration was not that it would cost more, my frustration was that they never called me when they realized that it would cost more than the $ 66 and they continued to work on it to diagnose issues like a problem with the tyrod and other issues that they stated to me instead of quiting then and only charging me for what I authorized! I ended up paying for an hours diagnostic when they knew the problem right away and the only thing they were doing in that hour was diagnosing other issues to try to get me to spend more money! I never asked them to diagnose tyrod issues or anything else on the car, I authorized them to look at the electrical system to diagnose a fuse issue, nothing else. A respectable business would have listened to my concern and charged me only for the half hour that it took to diagnose the origional problem but they did not. The son of the owner actually laughed at me when I stated that I was planning on writing a review and his words were «It wouldn’t matter, we’ve been around for 15 years». When I reminded him that businesses run on their customer service and how they treat their customers, I was again laughed at and mocked. The owner of the business seemed nice enough, but did nothing to recify the situation and actually didn’t even look at me when I was voicing my complaint.
I was then told I would need to pay $ 66 even though when I had called they said I would be charged $ 54 since they didn’t complete the entire hour of work and when I told him what I was told on the phone, he just walked away and called his father, who did fix the error and charge me $ 54. I paid the money and walked out very frustrated. I still have a car which has no tail lights and I wasted $ 54 on a company that does not stand behind what they quote you on the phone. Beware of companies that do not stand by what they tell you and/​or who do not communicate with you when the outcome is different from what you were told.
When dealing with the owner and his son in person, they were very abrupt and rude and I would never treat a client of mine the way they treated me. Absolutely no class or customer service, I will not return to this business and I will never recommend it to anyone I know of who needs car services.