M and M Appliances

Scheduled to show up at 4:00 this past Tuesday. Waited for them. Finally at 8:00 some employee called to say they were finished with the previous jobs and wanted to come out. No calls earlier to let me know they were running behind. Needless to say they did not come out.

Twice (I forgot the first time!) I have called this service company that claims they work on all makes of appliances to repair an appliance in my home. Both times, after things have been taken partially apart, I’ve been told they can’t work on that specific brand of appliance for one reason or another. Apologies are offered and accepted then I heard the spiel, «Well I’m going to have to charge you for a service call — of $ 95!!! Both times I’ve graciously paid it then stewed after the repair guy left followed by a phone call to the company inquiring as to why they took the service call when they’re not authorized to work on such and such appliance then charge a service fee, to be told «that was the owner that took the call»!
Take it from me, DON’T USE THIS REPAIR SERVICE COMPANY FOR YOUR APPLIANCES!!!