Noodles & Company

Love the variety of pasta flavors. Pad Thai my favorite so far. No need to order salad with ur meal. Pasta servings r quite reasonable.

We really enjoy this place. Reasonable priced food from high quality healthy ingredients. Modern clean interior. A change from all the other repetitive hamburger chains.

I’ve been going to noodles and co for over ten years. It’s always been a favorite of mine — hence why I was so excited that it was opening here in midlothian. As someone else said, this location is a very very poor representation of the company. Every time I’ve grabbed noodles from here it’s been quite inedible. Undercooked noodles, bland unseasoned noodles (in the cavatappi which is supposed to be spicy), and 75% onions in their «tomato and cucumber» salad. It’s so disappointing and I still make the drive out to the willow lawn location to get the «real thing». I’m not sure what the issue is, but I really wish they would figure it out and get more in line with the company standard and expectation.

I have never reviewed before but service was so bad I have to warn. Never been to this place before. Wanted to try something after kids practices. Ordered through the app for 7:45 pick up. Ordered at 11 am. Tried to change it to 7:15 in the early afternoon. App wouldn’t let me change order. Told to call store. Called at 5:30 to change from 7:45 to 7:15. Put on hold for 15 minutes. Hung up called back waited another5 minutes. They said couldn’t change in the system but would pull order from Cue and get earlier. I showed up at 7:20. Not ready, they said a few minutes. The food was ready at 8. I wanted to cancel at 7:40 but they already charged my card.
First and last visit.

What can go wrong with noodles, right? If you haven’t tried them, it’s worth a visit or two.
Good, consistent and very filling. I have not tried the salads.
The concept is cool, but once you settle in on your favorite combinations of pastas sauces and meats, it gets kind of boring. This locations pasta selections tend to get a little spicy too, and I’m not sure why.
The location is «right there» on a corner, but still not that easy to get to (or get out of). You’ll have to see it for yourself to understand.
Good snickerdoodles.

Eh, it is what it is. I was not a big fan of my dish from here. The noodles were gummy. The flavor was just kind of off. It wasn’t horrible, but definitely not great. I’m not sure I will go back. The only highlight was the giant cookie I purchased.

It’s not bad, but it’s not great, you know? It’s pricey corporate pasta fast food. I haven’t had anything here that was disgusting, but I haven’t had anything that was flooring, either. But it’s definitely pricey.

For a quick serve place, this Noodles & Co had mailed it. We live only a few blocks away so we eat here about once a week. The managers have been terrific and the food consistently good. Their gluten free noodles are very good and their sauces have a nice balance of savory and sweet or spicy. Their rice crispie treats are nice. Very friendly staff that sometimes seems a bit clueless, but they try very hard.

Jesse and I visted the Noodle & Company in Midlothian, VA today for lunch. I shared that I had been to other N&C in the past and the food was subpar. Today we ordered the Thai soup and Bangkok Curry noodles based on Jesses recommendation. The soup tasted poorly, it was too sweet, and did not taste Thai. The Bangkok Surprise had a metallic after taste. The carrots and red peppers were not cooked enough for my liking. The broccoli and oily noodles had little to no flavor. The meal lacked seasoning. Jesse agreed that my meal lacked flavor but did not agree that it was awful. The soup was $ 8 with chicken and my surprise was around the same. I thought this was expensive for a soup. Jesse said he didn’t have anything to compare the food to so we packed it up an took out to go boxes to Siam Paragon, a Thai restaurant in Midlothian for 2^nd lunch, I ordered a Tom Ka Gung $ 5.95 and Penang Curry $ 8. I also tried to order the Bangkok curry but the owner laughed and informed me that he is not familiar with it. Once our food came out, I opened the N&C soup and noodles and asked Jesse to compare the food. We ate from both and Jesse saw the flavor difference. I’m not advocating that Siam Paragon is the best Thai food. I do believe that a middle of the road restaurant is way better than N & C Thai dishes. I have had Thai dishes around the world and do not recommend the Thai dishes from Noodle and Company.

I feel like it would be unfair to this joint a lower rating until I tried something that didn’t contain noodles. However I cannot recommend the noodles after trying several varieties.

The only reason I gave it 1 stars is because the food is edible… Barely. And there are no half stars.
Other than that everything I’ve tried here since they’ve opened, from the stroganoff to the Thai hot pot, to the spaghetti and meatballs, to the mac and cheese has been awful. Every dish was dry bland and lacking in sauce.

Visited for the first time today. We purchased a Tour the World Tasting at a fundraiser and had no idea what to expect. When I called to make a reservation, the General Manager Kim was very helpful and accommodating. When we arrived, the entire staff was attentive and very friendly. There was so much food included in this tasting and everything we tried was delicious. We had five in our party and we tried 3 appetizers, 2 salads, 6 entrees and 3 desserts to share. I highly recommend this restaurant — for the food and the incredible staff.

Veni. Vidi. Noodli.
I came. I saw. I noodled.
I don’t get the three previous reviews at all.
I discovered this chain and location about 2 – 3 months ago,
and have been back on average of 3 – 4 times a week.
Never once had bad service, a bad experience, or
less than stellar meal.
I am particularly fond of their Pad Thai with a side of
the amazing Thai Curry soup.
The Stroganoff is good as is the Buffalo Wings Mac n’Cheese,
but they are just two single-​note for my taste.
Let me reiterate the people here are cheerful, courteous,
helpful, friendly… (wait a second, maybe I am describing
the Boy Scouts) … and having had more visits here than
all these other reviewers combined I can safely assert that
this particular location of this fine chain does not deserve
a bad rap, so I am dumping a whole load of stars to try
to improve their wrongly-​tarnished average.
To noodles, and beyond!
[Edit: survey questions. This place carries a «$$» rating which is wrong, and should only be one «$» — everything is well below 10 bucks. I get my Pad Thai — with chicken and a side soup, for $ 10.25 and that’s including the City of Richmond’s greedy, over the top sales taxes on food. Also, for this price I don’t expect to get a whole chicken in my lunch. The amount they put in is always just enough without being wasteful.]

I’ve given this Noodles & Co location two chances. Both times they blew it. It’s in a great location, but they don’t make use of it at all. At this noodles location, you only get little scraps of meat in your meal. At the West Chester location you get a whole chicken breast/​slab of meat. First time I ordered the Pad Thai. It had a sad amount of chicken. I had to dig to find pieces, is there like no sauce in it? It basically tastes like plain noodles. AND they topped it with parsley. PARSLEY. Its freaking pad thai, it’s suppose to be cilantro. The second time, we made sure to ask for cilantro. When the food came, it was the same silly excuse for «pieces of chicken», A LEMON WEDGE (Suppose to be lime.) and A SINGLE leaf of cilantro. Are they being jerks on purpose? I hope this is a franchised location. because a REAL Noodles & Co wouldn’t stand for this bull. I’ll drive the extra few miles to go to the other location.
(Insert profanities here)
x

I had high hopes for this one since it was new. We hadn’t been to a Noodles and Company in several months after getting screwed over at the Westchester location. Oh boy, this one isn’t any better.
First, the place was filthy. There was not one unoccupied table that wasn’t covered in dirty plates or the leftovers of previous diners. We ended up just using a wet napkin and brushing off one of the tables.
As for the food? Well, to start, they cheated us out of our full order of potstickers. Instead of six, we only got five. Sounds minor, but those damn things are expensive for such a small order. However, that was nothing compared to how gross the food was. I don’t know what’s happening with this company but their food has been awful in the last year no matter which location you go to. I guess they have that going for them: consistency. As in consistently terrible food everywhere! It’s such a disappointment because I used to love Noodles and Company. Their food used to be so tasty but now? They’re just a joke.

Overall we really enjoy Noodles & Company but this particular location is not representing the company well.
We have been there 3 times and EACH time something went wrong. We were coming back to give them a chance since they just opened and assuming they can’t mess up each time, but we were wrong.
It takes a long time for the food to arrive. In our case it was even longer because they burnt it one time or missed our order the second time. The food is good, pretty consistent however one time my tomatoes tasted moldy and old. They food was redone and the manager said she cooked the asparagus for us «from scratch»… hmm really? how do you normally cook it? :)
They have a lot to learn and maybe the management is not as strong as it should be. I am starting with 2 stars and hopefully I can come back in a month or two to revise my feedback.