Goff Mortuary

A few things: I hate that I am familiar enough with Goff that I know I can give them 5 stars. I also hate that when I checked in here for my mother’s funeral that I was made the Duchess. Here’s hoping that I do not get to keep that title at this establishment. That being said, I am so glad that when there is a death of a loved one, that I know I have Goff Mortuary to rely on.
I have known the owners of Goff now for many years. Del Ballard owned and operated for many years, and is now semi-​retired. The new owner, Chad Anderson, is top notch and has filling the shoes left by Ballard effortlessly. He has a team of employees that I entrusted with my Mom’s after life care. I was not disappointed. Mom died on a Friday, they picked her body up during that night and had her at their facility by Saturday morning. We met with Chad on Saturday and planned her service with him. Viewing was Monday, funeral was Tuesday. There was not one single hiccup!
Now here is where things get a little confusing: Mom had already planned her service and paid the mortuary. She had met with Goff 6 years prior and purchased death insurance. I am so pleased that she did. She was able to choose her coffin and had basically paid for everything that we would have been paying for. Smart. Just smart! I love that Goff offers this service so that when Mom died we did not have to come up with the money for her after life care.
Now here is where Chad’s integrity comes in to play. Mom had paid for everything and Chad was able to save us some money with advising us on running the obituary only one day; she had payed for flowers and we got a deal with their connections to Ruth’s Floral to get a beautiful casket spray; the rest of the services were also covered by the prepurchase, and we have money left over for her headstone. Chad even said to us something akin to: We are paying enough for her end of life care, there is no need to over pay for any service they provide. Well done, Chad!
Our service went off without a hitch. Everything went exactly as we were told it would. These guys are experts in their field. Mom’s body was well respected and looked exactly as it should have for her viewing. Chad invited the family to help prepare her for burial by dressing her, doing her hair and make up. Everything was perfect. What is more, Chad answered every question I had about what they had done to her body to prepare her for burial, and did so in such without apology or hesitation. He knows his business, and does it well.
After the services we even got a call from one of their employees to help us through what happens next. What calls did we need to make to social security, retirement plans, banks, credit cards, etc. These were things we probably would have eventually thought of, but Goff made sure we were aware that they needed to be taken care of sooner than later. Well done, Goff!
I think it says a lot about a company if you can trust them to handle the plans after your Mom dies. And Goff was that place for me. Let’s be honest that we all are going to have to face the mortality of a loved one throughout our lives. Goff is my place and I recommend them to anyone.

My family used Goff when my grandparents passed away. Our first experience was two years ago when we lost grandpa and recently with the loss of grandma. Chad and the entire Goff staff have always been very professional, kind, sensitive and caring. All of my interactions with the staff have been wonderful, right down to the respect and sensitivity shown when they came to collect my grandparents from the home when they had passed away.
About a year ago my grandmother and I visited Goff so she could choose her coffin and familiarize herself with some of the items relating to her funeral. It was a great reassurance to my grandmother to know how respectful and kind the Goff team was when her husband passed away and left her feeling secure knowing she would be dealt with in a compassionate manner, along with her family, when it would be her time.
One thing that I believe is new since my grandfather passed away, someone from Goff will offer to help you to make any death notifications necessary (such as to social security, life insurance policies, banks, etc). This was a major help and extremely appreciated. Losing a loved one is so difficult. You can go into the Goff office or have someone from their team come to your home to make these death notifications. This is a truly excellent service. There are so many pieces and notifications you make following the loss of a loved one and it is so helpful to have support through this process.