Collegian Movers

I used Collegian Movers for my move from New Haven to Boston on Aug 31. Everything about the service was exceptional quality. They were friendly and professional. I always had excellent experience with customer service when I called or emailed. They arrived on time, and packed up the truck very efficiently. I had a parking spot reserved for the moving truck at my destination, but of course it was occupied when we arrived. They improvised without complaint and got the job done. I was moving into a ground-​level unit, I had told them upon reserving the company that there were no stairs to go up or down. I had a few pieces of large furniture, including a very large and very heavy armoire, that did not fit through the ground-​level entrance. Without a complaint or a second thought, the men took these large and heavy pieces up a flight of stairs, and then back down another flight.
All of my furniture and boxes arrived undamaged, the men helped me set up everything exactly where I wanted it. I cannot say enough wonderful things about this company. I have used other moving companies before and never had such a good experience. I am so grateful to have found them!

They were a disaster.
I don’t write reviews but this is a human obligation to not let people be fooled by them.
We moved a couple of months ago. I had used them for my previous move and this one had the same amount of stuff except for a TV, a disassembled bow flex, a day bed and washer dryer. The last move was average, with the crew bumping some stuff around. We were stuck since the closing on the new house was complicated and we had to cancel the other movers.
They took 9 hours total to move a small two bedroom condo to 14 mile away. I actually had packed the boxed and piled them up in the garage so as to decrease the time.
At the condo: I had specifically told the manager on oh one that I have a washer dryer and I don’t have the tools to unhook it. But the crew came in without the required tools. Not just that, they were blaming me for not having unhooked it myself. It came to a point that they had spent 30 minutes doing nothing and blaming me for it. So I cut the pipes.
Then they broke the support system of my treadmill. And we’re saying that it was already so… After 30 minutes of trying to push it through the door, they said that I need to disassemble the treadmill since they can’t fit it through the door. I told them that the last crew did fit it easily though the door. They finally got it out without needing to disassemble it. While taking it out, one of the crew members said «this MoFo is trying to act stupid». When I asked what is he trying to say, he put the treadmill down and came with a threatening body posture at me. Mind you, he was like 6,5″ and big.
Later they left with not even unwrapping the drawers and chest. The plastic wrapping was still on them. They even left a blanket in one of the refrigerators. My couches are all scratched, furniture bumped. Chairs are loose.
Will I recommend them to you. … Hell no. It was a mistake to hire them…
Did I tip them, of course I did… Coz my wife wanted everyone to be happy…

We had our house full of furniture packed up, stored for one month, and moved to our new house. They were excellent on communication and punctuality for pickup and delivery. Our furniture was well wrapped and inventoried. The movers were very pleasant and accommodating about setting up the furniture where we wanted it in the house. The team was organized and thorough about the inventory. The whole move went beautifully.

I can’t say enough great things about Collegian Movers; from the reservation to the initial meeting they provided professional and courteous service. This was the second time that we used them to move us. I had originally looked around and compared prices, reviews, and it was true, prices are about the same with every moving company. I chose Collegian Movers initially because they had moved my friends to Orlando Florida and then chose them again because of my previous experience with them. Again, it was a great decision to chose Collegian Movers!
George in the office was super knowledgeable and helpful in planning our move and assuring our needs were met. He knew what size truck we needed, the approximate amount of boxes we needed, and was able to estimate how long the entire process would take.
On moving day our team of 3 men worked swiftly and efficiently and all with positive attitudes. They made sure that everything was placed in the right room when it was delivered, and asked me questions if they weren’t sure where we wanted the furniture placed. The 3 movers were strong and very efficient in getting the job done.
Collegian Movers surpassed our expectations and delivered on both the price and the quality of our move. Look no further trust me you will be happy. I will be recommending them to my friends and family and will use them again for my next move!

Hold on to your wallets, your in for a move which will be more like a movement. I had these folks move my personal effects into storage for two and half months and then moved into my new residence. They were always on time and they were always on time with their bills (except for the last one which I received six months after the move.). I fully paid for the storage and both moves to the tune of thousands.
Upon receipt of my stuff I found that one (1) of two (2) new high end tub chairs upholstered in Italian wool was moth eaten. Both had to be re-​upholstered. I settled for a cotton fabric. Eight silk lamp shades were in tatters and had to be replaced. Hearing aids which I put in a velvet envelope and in the top drawer of a piece of furniture were gone (hearing aids that could have been used by anyone since they install behind the ear) worth in excess of $ 6,000.00, were missing. A matchstick lamp shade was missing and a gallery framed picture was missing. I made claim for the re-​upholstering and the lamps shades because I would have had difficulty making claim and proving the rest. I have recently received a check in the amount of $ 345.00.
My claim amounted to $ 1,264.18 (for the lamp shades and re-​upholsetering) because they were the only losses that I could prove in a court of law. Collegian, in adjusting my claim (SIX MONTHS PLUS AFTER THE MOVE) charged me additional «labor» and «material» reducing my compensation to $ 345.00. This is a clever way of taking you for a ride.
If you use Collegian Movers be sure to stay with the men who remove the furnishings from your home while they wrap drawered furniture with plastic wrap. I didn’t and that was a big mistake. Be sure to write on your check when your furniture is delivered the legend «paid in full». Be sure to take pictures of your furnishings before they are taken from your home.
In fact, I wouldn’t think of using Collegian Movers again and I can tell you that you would be best advised not to use them unless your ready for a «bath». It will be one of the worst experiences of your life.

I ask them to move my son’s 1 bedroom apartment from Greenwich CT to Windsor Locks CT. Driving distance is 90 miles or around 2 hours depending on traffic. The Good: Donovan and Ed, the truck driver and his co-​driver arrived on time, worked diligently and professionally. They provided great service. They wrapped the mattress and did not break anything. The Bad: George quoted me 5 hours including driving time at $ 104.95 per hour for a total of $ 524.25. Donovan had me signed a number of forms when he arrived, which I did rapidly because we were in a hurry to move the stuff. At the end of the move, the final invoice was no longer calculated on a flat fee per hour. They charged me for 5.75 hours of work @$ 90.00 per hours then added 2 hours of travel time @$ 90.00 per hours. I ended up paying $ 812.58! The driver called George who told me that he clearly explained the charges when I contacted him for a quote and that the extra 2 hours were the travel time from their office to Greenwich and from Windsor locks back to their office. PLEASE asked for a written and detailed offer from this merchant if you want to use them.

I have nothing bad to say about this company. They were efficient, neat and orderly. The price was reasonable. It was an out of State move so… They are the best

DO NOT USE THIS COMPANY!
This is the worst company I have ever dealt with. Bar NONE! We had a two bedroom apartment which we accessed via an elevator and were moving less than 10 miles away into a 4 bedroom house. We were quoted 5 hours for the move, approximately 600 dollars. They sent 3 workers who worked at a less than eager pace. Because we were in a city one person had to stay at the truck to guard the belongings, and another worker told us it was his first day on the job. When all was said and done, it was over 12 hours later, the legs on our dresser were broken, the wall was dented in the new house, and a light fixture had been ripped from the ceiling. They require cash payment, so I was prepared for 10 hours and was unable to pay the extra two hours. I was willing to let all of that go as the repairs were approximately 200 dollars for the damage and I didn’t have enough money to pay for the extra time. As bad of an experience as that was, I wanted to move on. However things got much worse.
After 2 weeks of settling into the new house, I finally got around to setting up my 64″ Samsung plasma TV (paid over $ 2K for TV) which was in PERFECT working condition before the move. After hanging it on the wall, hooking up the cable and attempting to turn it on, it was obvious that something was very wrong. It had no picture, made a horrible humming noise, and upon closer inspection I could see a small crack in the glass in the corner of the screen.
Upon learning of this damage, I have been calling the owner Matt for 3 days now, leaving voice mail messages and messages with the secretary Brian (who accused me of lying about the TV in an attempt to avoid taking responsibility), and have yet to get a response from anyone.
I hired professional movers because I wanted professional help in moving my valuables by an experienced and careful crew. I am completely disappointed by my experience, but even more let down by the response from the owner and his employees. Choose a moving company that cares for your structure, belongings and takes responsibility when they make an error be it in a gross misestimate of the cost of the move, or damage to your valuables. DO NOT CHOOSE COLLEGIAN

This is the second time that my fiancé and I have used these movers, both in the Connecticut area. The first time was a very positive experience, the second time not so much.
To put this upfront — the guys are great. Courteous, relatively fast and personable. I say relatively fast because there were literally 30 – 40 minute periods when I’d only see one guy actually moving anything. Now, it was a multi-​level walk up so you had one guy on the stairs and another in the truck. .. but given what was being moved out of the apartment, the other two weren’t very busy for extended periods.
Which leads to my second and biggest complaint. Their original estimate was $ 550, which captured all items/​bedrooms and drive time to our old apartment and new one. Let’s put a generous tip out there. .. $ 150. .. and you’re looking at $ 700.
The final tab? Nearly $ 1,000.
Look, I’m all for paying for quality service, which we mostly received. But to have a 25 percent difference between the estimate and final invoice is completely unacceptable. .. especially when we’re not going to screw the guys and hold back the tip.
Long story short, this company really lost a chance at having a completely loyal client, one that moves every 2 – 3 years (at least) for work. But after this experience, we won’t be using CM again. The periods of inactivity plus the inaccurate estimate (perhaps one in the same issue) are the two most important things to get right with a mover. .. and they dropped the ball on both ends. And as you’ll see from my other mover reviews, some companies do get it right.
A final word of advice from someone that’s used paid movers quite a bit. It’s in your best interest to be courteous but not overly friendly/​conversational, and to physically get involved during the move. .. like a restaurant expediter. It’s human nature — give people a minute and they’re likely to take ten.

Great moving experience!

Awesome movers! Professional, timely, and very competitive on price. We recommended them to friends dealing with an emergency move from CT to Michigan and they had an estimate turned around within hours. As for George — he’s the BEST and so is Hugh’s crew!

I had a wonderful experience with Collegian Movers and would highly recommend them to anyone moving in or out of the Connecticut area.
I hired them to move me from Connecticut to Jersey. The price was comparable to other companies. I moved between one-​bedroom apartments and packed everything myself.
They arrived within the given time frame (told between 7 and 8, they arrived at 7:45), and were thorough about paperwork and documentation. They then disassembled furniture and packed all of the boxes into the truck within 2 hours. The worked quickly and quietly, and were extremely polite the entire time.
After packing, they drove directly to the new location, without stopping. I stopped for food, and they arrived before I did!
They unpacked just as respectfully, putting every box and piece of furniture exactly where I asked. They even made helpful suggestions, such as putting most of the miscellaneous boxes in one room so I could use it as an unpacking «base».
All in all, it was as easy as it could have been. Collegian Movers made a potentially crappy experience almost enjoyable.

Might be ok for small moves, but can’t recommend for bigger moves…
We hired Collegian Movers to move us out of an 1800sq ft house with lots of stuff in the basement. Was told on the phone that the move would take approx 11 hrs. The crew showed up on time. The guys were nice and hard working… BUT by the afternoon it was clear they were tired and jut wanted to get the job done and go home. They started getting really sloppy with our stuff, putting boxes in the first room they could find — not in the room I requested. One cabinet was suppose to go down in the basement and the Crew leader asked, «Can we just leave it in the garage?» (They brought it down into the basement). They nicked up furniture including my dining room table and they gouged my newly painted dining room wall. They finished the job in nine hours. i was prepared to pay for 11 hrs and would have much preferred to pay the extra two hours and had my stuff placed where I wanted it, and my furniture not damaged.
However, when I called to complain to the company, they were very professional and apologetic and took action to rectify the situation immediately. They sent out someone (a subcontractor) to repair the damage to the wall and furniture. I was pleased with the response from the company. When they subcontractor came out, he referred to the company as «Collision Movers» That should tell you something.
I guess they would be fine if you have to move out of an apartment or small condo but these guys just did not have the stamina for a big job and got sloppy with my home and furniture. But in the end, the company rectified the situation, I just would preferred not to have the damage and the inconvenience in the first place.