Mill Hall Speed & U-Haul Storage

This is a bizzare bike /​hardware store that also doubles as a Uhaul rental and storage facility. We had an almost disastrous experience here when we were moving from TX to PA this past summer! We arrived in PA a week before closing on our house, and signed up to use Uhaul’s storage facilities for a week. We arrived, unloaded our truck into one of their storage containers, and told the man running the place we’d be back in a week to get our stuff.
We then tried to return the Uhaul van to him — which should have taken about 10 mintues, tops, but instead took over an hour — he needed to refold all of the moving blankets we’d used, and then he couldn’t work his computer, it took forever!
Unfortunately this wasn’t even the worst of it! A week passed, and we called the place to let them know we were coming for our stuff… no answer on the phone, no answer when we got Uhaul to call them — just a strange answering machine message saying they were closed FOR THE WEEK. Who closes for a week randomly? Did they go fishing? Traveling? Our stuff was there! We were livid and ready to cut open their locks and get out stuff out, but turns out the guy was so incompetent he hadn’t even put his own lock on the container, only ours was there, so we were able to get our stuff out on time and move in to our house… but it was way too stressful! I expect Uhaul storage facilities to be more professional!