Millbrae Smile Center, Valerie DeLeon DDS

I have always had a ridiculous fear of dentists. I am 28 years old and have never found a dentist whom I trust– until now.
First, Gemma, the receptionists was very welcoming, helpful, and accommodating. She explained procedures and costs clearly and communicated with me regarding any changes.
I came in to see Dr. De Leon after my previous dentist had left a decaying tooth completely neglected. Dr. De Leon took care of my root canal (I was terrified). She was very gentle, attentive, and kept communicating with me throughout the whole process. This is very important to me because as a patient, I always feel we have very limited knowledge of what exactly is going on in our mouths. Dr. De Leon explained the process to me and made sure I was comfortable during the whole procedure.
I don’t mean to sound dramatic but finding a good dentist is tough and discouraging but I really do feel that Dr. De Leon is the best!
The whole time during my procedure, I was feeling extremely grateful that it wasn’t the hell everyone had described it to be.
I highly recommend Millbrae Smile Center!

Great experience. Receptionist greeted me well. Assistant were so helpful and took care of me. Dr. De Leon is so easy to talked to, She’s very confident at whats she’s doing. Manager explained my financial options. I’m very satisfied with my visit. I’ll definitely refer Millbrae Smile Center to my friends.

Very accommodating, friendly and everybody has a good sense of humor. I kept on changing my appointment and they always reschedule it with ease. My whole family goes to the clinic with no complaints. Keep up the good job Doc!

Absolutely awesome place for any dental works! I love this place!

I’m not one to trust just anyone to poke into my mouth. I’m very discriminating. I am happy to say that the dental care provided by Valerie De Leon DDS of Smile Center was probably one of the best professional dental experiences I’ve ever had.
And that’s saying a lot because I’m 67 and very finicky about care, compassion, compliance and customer service when it comes to the medical/​dental industry. I can be very outspoken. But I give Ms. De Leon four stars – she’s very thorough, very professional, patient-​centered, focused, and caring. She was the friendly, trust-​worthy professional in an excellent and well-​appointed dental office setting.

I have never appreciated going to the dentist’s…until I met Dra. Val de Leon. Besides having competent, reliable and helpful staff — Val CARES to know about her clients, and will do what it takes to help a client with her needs. Val has excellent bedside manner… keeps you at ease… and she has the gentlest touch EVER. You will never have a more pleasant experience at the dentist’s…than at Millbrae Smile Center. :)

Very friendly and professional staff, nothing out of the ordinary but you don’t really need anything crazy when it comes to care. I would definitely recommend this place to anyone looking for a new place where they actually care about their clients :]

It is really hard for me to review a dental practice because I absolutely loath going to any dentist. It is the single most uncomfortable and awful experience next to my being in labor. I HATE IT! Hate it so damned much that I refrained for 7 years going. Decided to go because I got a good Groupon deal for this place complete with x rays for like $ 36. I went with many apprehensions and was already feeling stressed just trying to park in their awful parking lot. One way in and out and I actually had to back up onto El Camino amongst traffic because I pulled in as someone was pulling out and there’s nowhere to go but backwards. Really really stupid set up, Then I get into the practice which I had no idea something called a «center» could be so tiny. It reeked like a cheapy motel in there which was really odd. I have never been into any motel that reeked like that. They took me minutes after my appointment time which was nice. We get into the room and one of the assistants starts trying to explain to me that we are going to do some x rays. I expected what I have had for all my adult life, to stand upright while a modern x ray machine rotates around my face to take a full mouth x ray, but she whips out this archaic ridiculous mouth piece I had to bite down on with all my jaw strength so it didn’t fall out. I almost busted out laughing when I saw it., Haven’t seen a device that outdated in a dental office since I was 12 or so,. I am 34 now. Took them 30 fricken minutes to take like 20 plus xrays! INSANITY! Then for the cleaning… I was handed sunglasses… FOR THE CLEANING! I had zero idea why in the world I’d need sunglasses to have my teeth cleaned UNTIL they start with that water gadget and it sprays you everywhere!!! My whole face was wet by the end of this cleaning. I have had many sloppy dental experiences, but never have I had to constantly wipe off my face! After the polish the assistant tells me she’s going to this and that and I just take the sucky gadget out of my mouth and tell her I had enough and I left.
There’s nothing I can recommend, even if I thought dental experiences were amazing!
Makes sense now why they needed to advertise with a company like Groupon.

We have had pleasant experiences here on every visit. Both my wife and daughter have come here for various things, mostly cleaning, and my daughter for corrective braces. I have had prophylactic treatment here as well and they did a great job. The facility is clean, equipment is state-​of-​the-​art, staff is friendly and courteous. Dr. De Leon herself took a lot of time to explain the procedures and processes involved with our respective dental works. We have been very satisfied with the Millbrae Smile Center.

My mother in law goes here and they have been excellent with her.
Honestly, I thought the receptionist wasnt helpful in the beginning, but it might be a cultural/​communication issue.
Anyways, after a few visits, my family was satisfied with their service and even working out a payment plan for my mother in law. The Dentist herself is very polite and friendly and can contacted for additional questions.
In the previous reviews, the Dentist has offered to take care of the issue… something that many people dont follow up on these days.
The waiting are is not big and parking is behind the building.
The office itself is pretty big and the bathrooms are super clean.

I took my toddler here for his first dental visit and I was totally impressed on how the staff and the dentist handled my little 2 year old. They were super friendly, very patient with my son and he actually enjoyed his very first cleaning. Yay! First visit was a total success!!!

I have groupon and went in to Dr. De Leon. My experience was fine, and I hope to go back for some more treatment.

I like Dr Val’s as i professionally call her, personal and tender touch on all my past dental procedures. I have not been back though for a long time because of my busy work schedule, but I’m sure I would find time to go back to her one of these days. I have a lot of praises for Dr Val because of how she handled me and my fears in the past. She preps me personally and I like that. My faith and confidence are strong when Dr Val handles me personally. I’m a lazy dental patient and most of the time, I missed my dental appointments with her. She and her staffs has a lot of patience for me and I don’t get pressured at all by her staffs. My experience was awesome cause Dr Val fixed all my infirmities but I still have to go through a lot of major repairs. ha ha.I can’t forget at one of my appoitment, while she was doing the cleaning, she was singing and humming and the melody put me almost to sleep, and the root canal that she was performing did not bother me at all. It was really a harmonic dental massage experience. Promise to go back to you again Dr Val!!!

My first time office visit and cleaning. I did not know what to anticipate.
My teeth were individually photographed and x-​rayed, not a full mouth by the dental assistant. Then my teeth were reviewed by the dentist. She explained the areas of concern and measured the gums for reseeding. And lastly I believed the dental assistant quickly cleaned, and flossed my teeth. I left with a sparkling smile:)
Before leaving, the office manager carefully explained the cost and what work was being recommended.
The overall experience was pleasant. It appears office is trying to make some positive changes. To ease the patience’s concerns, I recommend them to explain from the beginning what will be done during dental visit.

This was the worst dental experience of my life! Everyone is totally incompetant there
Especially the DENTIST herself!!! she is ONLY concerned about money and how to make more money off you while you are there. I ordered a bite gaurd to prevent grinding my teeth at night. I asked her three times while I was being fitted for the guard if the guard would hit my front teeth (which I did not want because I have bonding material on my front teeth) The dentist reassured me over and over that It would not touch my front teeth. I figured she knew what she was talking about because she is a DENTIST who has her own medical office. I pre paid 350 $ for my bite gaurd and waited a few days for it to be finished. Then, I got work off AGAIN, sat in traffic, and I drove all the way to a second appointment only to find out when I tried my new bite guard on, it hit my front teeth COMPLETELY!!! she completely lied to me only to get my money!!! I demanded my money back and freaked out at the receptionist for not only lying to me about the product they sold me, but also about all the time and money I lost from missing work! They currently offer a groupon to get your teeth cleaned for 35 $…please trust me and save your money. The teeth cleaning was HORRIBLE. You can do a better job with your tooth brush. I would rather have my teeth rot out than go back to Millbrae Smile Center.

Terrible customer service. Incompetent receptionists. As a first time customer I am completely appalled. They made an error and offered no compensation or remorse. I wanted to support this small business ran by women, but they are highly unprofessional and not worthy of customers until they learn to appreciate their customers. Save your money and find a better dentist. While they may be cheap, you don’t want to sacrifice quality and professionalism. It’s such a shame. If you are paying money you should give it to a company that deserves and appreciates it.

I share the same denTist as the other Filipino celebrities (example: joey albert, Gel santos relos) that visit regularLy here in the bay or maybe even live here in the BAy. .but of course its not the main reason y i entrust my oral cavity health to millbrae smile center .
Some of my valid reasons are :
1.) its close to where i live and work — makes sense
they’ve actually catered to one dental emergency that i had and ill be
forever gratefuL.
2.) credentials. Skills. Professionalism. Dr Leon was a placer in the Philippine National Board of Dentistry. The 3 terms are actually self explanatory.
3.) state of the art technology being used the clinic. i have tried their «digital anethesia» so the doc didnt have to use the metal syringe on me anymore. To be honest, i felt anesthesized more with the use of the syringe so its all patient– specific. i know the syringe looks intimidating.
4.) clean — every thing thats comes in contact with d patient and them that need to be discarded are discarded. plastic on every handles etc.
5.) dentist is pretty & fashionable, and when she’s not stressed,
she sings =) haha
6.) seriously, going back… they take time to explain things and procedures to their patients. Thats hitting the issue of TRUST right there, which i believe is very impt coz u dont just open ur mouth to just anybody u r not comfortable with. DO u? hmm.
warning, procedures are Costly. but then again, if u expect quality service in an above average community of Millbrae, better save those pennies. I just dont want to entrust my health to anything below standards. id rather be «over» if i have to put it that way … go on, call me ms high maintenance. =p

I can’t believe i have to open a Unilocal account just to give credit for the care that our whole family got from Millbrae Smile Center. Amazing experience! From Dr. Val to all the staff. They are very professional, sweet and accommodating. The office itself is ultra modern and brimming with all new, state of the art equipment. You gotta love the electronic appointment reminders too, super efficient! I have 3 kids at 10, 5 and 4 which have no fear visiting the Dentist at all!
Bottom line is that Dr. DeLeon is simply the BEST DENTIST ever and she chooses her staff to reflect the highest quality medical treatment that she deeply cares about. It is all about YOU and your needs and NOT about how much money she can make off you by recommending unnecessary dental procedures. We were referred by a friend and I was skeptical at first because I could not believe that a dentist like Dr. Val existed in this universe. I’m glad we took our friend’s advice.

FINALLY!!! finally, I found someone who’s at the top of their game. To say the people who work at the smile center are incredible, would be an understatement. If you want a dentist who truly knows the art of dentistry, then give them a try!!! Think you’ll be pleasently surprized at how enjoyable a real dentist can be. Thanks Smile Center. you’re awesome.

Hi everyone! We’ll if your probably like me that you got traumatized by the dentists. Trust me Dr Valerie De Leon and her staff will make you feel very comfortable and relaxed. I actually had a deep cleaning done and didn’t feel a thing because they make sure that if you do they will give more anthesia.
As far as getting xray no problem everything is high tech no more of those big hard papers in your mouth and they even take a picture of your teeth with a little camera thanks Jennifer the Xray Technician. The good thing about this place dentist office is that they speak Tagalog and Spanish .
If your looking for a good dentist, where your not going to get overcharged and not be judge for not flossing, and very very comfortable. I highly recommend you Dr. Valerie De Leon. Oh and just say that i referred you ok :) !!! You will be satistfied. One more thing they’re open on Saturdays.