Willow Salon and Day Spa

Absolutely love Willow Salon & Day Spa! I go there for my hair, nails, and waxing. Ashley G gives the best pedicure you will ever receive, hands down. I see Ashley P for my hair, and her professionalism and talent is unmatched. I refer all of my friends to this salon because they are amazing.

By far the worst hair salon I have ever been to in my entire life. I booked an appointment over the phone because I wanted to go from a light brown (only dyed my hair once in the past year) to an all over platinum blonde. I have done this before with no problems at another salon. It just takes a little while.
Well, I spoke with the receptionist who told me she booked and appointment for me on Saturday but also suggested I come in before for a consultation. I did and they did a test strip in my hair and it lifted just fine. So I went up to the front desk and the receptionist told me the she actually didn’t book the appointment for saturday. So she booked me for a full foil on wednesday. I tried to explain that’s not what I wanted. I want a full head of platinum. She reassured me that a full foil was how it should be booked. So I came in on Wednesday to dye my hair and the hair dresser tells me she cannot does not have enough time to do that because I had been booked for a full foil.
Seriously did not even get my hair done here and it was the most difficult and frustrating experience I have ever had at a hair salon. If they want to improve their customer satisfaction they should probably hire a new receptionist.

I was planning a wedding from an hour away and looking for a salon where my bridesmaids and I could get mani/​pedis before the big day. After being disappointed with a few other local places, I found Willow Day Spa in Millis and was so glad. The staff were very responsive to my initial email and helped me set up a spa party for that day. The price was reasonable and we actually got a lot more pampering out of it than other mani/​pedis I’ve had.
Even with last minute changes to our appointment, the staff at the spa could accommodate everyone without a problem. The nail technicians were wonderful, everyone was friendly and did such a great job. Everyone’s nails came out amazing and held up — no chips or peeling. If I was in the area again, I’d definitely go back in a heartbeat.

The staff is GREAT!
The place has a great atmosphere, friendly staff and plenty of little perks (hot wrap for you neck, lemoned ice water, etc). I was unable to continue coming for my Shellac manicures because the procedure followed was not in accordance with the CND procedures. After a couple of months I developed sensitive red marks under my nails. When reading what is the process is, the base coat was is to be cured only 10 seconds, not the 90 seconds that was done. The acetone should have been left on the nails longer prior to removal of the old Shellac which was harsh and stripped layers of my nails. The Nail technician is great and I enjoyed my experiences with her, but given that the recommended procedure was so different that what I experienced, I do not feel she was trained properly. I do not want to list her name, she is a pleasure to do business with, but I think the Salon should provide her with the opportunity for proper training.

I went here about 2 weeks ago and got a 45 minute massage. Let’s just say… Not long enough!!! The place was clean, the staff was friendly, and the result were amazing! They made me feel comfortable and really focused on me. I recommend this place to anyone! Will be returning.

I moved to the area last year and searched for a salon where stylists are not only skilled but also listen to the client. I’d been going to the same stylist for several years before moving and actually considered making a 200-​mile trip to have her cut my hair again. Sanity prevailed and I tried the Willow Salon and Day
Spa, closer to home. Have had terrific haircuts. Also have enjoyed facial and pedicure. In fact, dare I say it? Like the haircuts I’ve got from Kathleen better than what I used to get. The atmosphere at the salon is warm, welcoming and a wonderful oasis from stresses in the outside world. Not only that, but the salon has week day hours that accommodate working women who can’t always take time on a Saturday for haircuts.

I love willow salon and day spa… Carlen is the most gifted wax and therapeutic manicure/​pedicure practitioner. I have yet to try carlen’s facials but I will be soon:)
I am a massage therapist by trade and use my hands and feet for my livelihood so caring for dry hands/​feet in the winter is extra challenging. The treatments of paraffin wax and nail trimming is something I will always do for myself from now on. I always thought salons were just for «beauty» treatments, well not anymore!
The front desk staff are so helpful always make me feel respected and welcome. My teenage/​young adult daughters love Michelle an amazing hair stylist. I ALWAYS ask for a gift card for a holiday gift and anxiously await using it:)

Great place to get a haircut and pedicure. The pedicures are expensive… that’s my only complaint. They will run you 45 – 50.00, which is a lot for this area. Easy parking, too.

I had an awful experience here with Jen. I was 8 weeks post partum and let’s just say, fragile. I called beforehand and told them I had a limited amount of time due to breast feeding, but I wanted a trim and single process color: a medium brown. We were having my daughter churched the next day so I wanted to look as nice as possible (although I was still a bloated mess).
They assured me it could be done in an hour and a half. She was over 20 minutes late getting me into the chair and neglected to at least tell me she was running late. She said some odd things about doing two different dyes, but I figured she knew what she was doing. The result: my roots were red the rest if my hair was near black. When I saw the result her answer was that it would gradually fade to become one color.
I raced home to feed my little one (putting off the feeding resulted in an infection btw). My husband was horrified and told me I looked like a punk with two toned hair. I went and looked at the back in our bathroom mirror (she never offered to show me) and there was a clear line of demarcation.
My husband called to ask if they could fix it. They said if I arrived in the next 15 mins they could. Off I went again and she dyed my entire head almost black. Great. Thanks. Just what I wanted.
I only give three stars because the salon owners were kind and professional and returned our money.

I have short hair, some would say very short, and with short hair like mine, it’s hard to find a quality stylist that cuts it just right — you know, not masculine, but cute and pixie-​ish, loads of style and still feminine. I’ve found my hairstylist Courtney at another local salon and followed her just down the road to Willow. It’s been years since my first cut from Courtney, and she never disappoints me, and she even bears with me when I go through my «I want to grow my hair out, but just a little bit» phases. Courtney is friendly, smart and we have great relaxed conversations. If you need a hairstylist, please go see her, you wont be disappointed
As for the rest of the Salon it has been going through some interior sprucing, and the noise level seems high, but I was recently there at a very busy time. The waiting area is comfortable with big armed chairs and plenty of magazines to read. I have not gone for any of the many other services offered, but the manicure stations look clean. The receptionist is always pleasant and greets with a smile.

Went to the Willow Spa after reading the Unilocal reviews and I was very pleased. Meredith gave me a great cut and some awesome hair advice. I don’t hesitate to recommend!

I get my mani/pedi’s from Carlen. I love her. I have dancer’s feet so the pedicures can get a little rough. But she is so friendly and does a great job every time. I also get waxed there, by Carlen too and she’s so great. Professional, quick and relatively painless.
I live about 45 minutes away but I wouldn’t trust my feet or nether regions to any one else ;)

I go to school nearby, but far enough away that it is sometimes annoying to go home. After going to Dellaria’s a few times and walking away unhappy every time, I started making the effort to go back home. I’ve had my hair cut by a bunch of their stylists, and I’ve never been unhappy. Plus, they’re generally cheaper than Dellaria’s– I usually pay in the $ 50 range with tip, I think, for a cut and dry.
Willow used to be Salon Ulloa, but they moved down the street and added the spa aspect on. I’ve only gotten my hair cut (and twice dyed blue), so I can’t really comment on the spa part. They always offer me tea and coffee and the like, though I’m awkward and never accept anything. In conclusion, this is a good place to get a kickass haircut. I’ve asked for «funky» things before and they’ve gotten really excited. So, yeah. Millis. A great place for a haircut, a terrible place to find fun things to do.