Labcorp

Very rude receptionist and would not tell me how much they would charge me or my insurance before actually doing the test. They rip you

Please have an appointment made in advance if you want to go to this center. The lady at the front desk is rude and really slow. There is only one fat lady who does everything from attending people at the front desk to drawing blood which is annoying. I was made to wait for a good 40 min even before she called my name. I was fasting for my GTT and I was frustrated. This center really needs to employ more people so that patients get the best and quickest service.

OMG! They finally got a second person working in the office! :-)

Please do not go this center. Stupid fat lady who sits here is very rude and unprofessional. She was rude to every customer that walked in on that day and this was not the first time we experienced this. Since this location was close to our house we had to come here. Long story short, this lady isnt courteous at all, and pokes horribly bad. Try to call her and you will see how rude she is. On calling at center and asking «Is this Milpitas Labcorp» she says, you have called Labcorp so it is labcorp???
What the F… Their answering machine before seems more like a corporate global customer care number and on confirming this is her response…
Please avoid yourself a bad day if you are planning to come here.

The stupid fat receptionist seating at the counter just keeps telling people to sign in… Not even entertain questions and inquiry. I was made to wait for more than an hour! Checked in at 8:10 and dealt with me learning I can’t be taken in and have to go to Quest well bad call why make me wait that long… Why not check insurance information before telling us to sit and wait.

I’m not really sure how to review a lab…
It seems to pretty straight forward to me, go in fill out some paperwork, get your blood drawn, piss in a cup and leave. I come here once a year to get all my blood-​work tests — Annual physical. Always been simple and straight froward. It is also the closest Labcorp to my house.
Never made any appointments. One time it was really crowded and I elected to come back another day since I didn’t feel like waiting. I can’t say anything good or bad about service, I can’t remember seeing the same person more that once, weather it be the lab technician or the person at the front desk. I’m not sure what the other Unilocalers are referring to, as I have always seen 2 people here.

So e’ve been here for one and half hour now. No sign of staff willing to help. These guys charge medicare and medical millions of dollars a year and are not even willing to improve their service. This is the third time we are here and each time wait has been over hour and half. Its a common sense that over 80% of blood tests are fasting which means you’ll have rush in the morning. So smart thing to do would be to have more staff in rush hour.
On our next doctors visit we are going to ask them not to use Quest again. If they refuse to do so, we are going to drop the doctor all together.
DOESN’T LOOK LIKE THESE GUYS ARE SERIOUS ABOUT PROVIDING QUALITY SERVICE.

Oh no… No way would anyone go to this place. My hubby had to get bloodwork done for his annual exam and this was the closest office. We made an appointment so we can get in and out. There is ONLY ONE person in the place. She was in charge of front end and drawing blood. It was our first time here and OMG… He had major bruising for over a week. How could that happen? You could see his veins popping through for easy draws. First and last time here

Zero stars would be more like it! I walked in and was the only customer on a midweek afternoon. The lady behind the counter was the only employee there and apparently felt no need to make a customer feel comfortable or explain what was going on. She was snarky and rude throughout and the worst was when I was seated and asked to see the paper work to make sure all 10 of my labs made it from my 4 seperate prescriptions to her paperwork so that they would all be drawn in one poke. I explained that labs had been missed before and I had to be re poked so I wanted to check. She refused to let me see the paper saying, «they are all here» and proceded to begin. I also do this and more for a living! It isn’t that complicated. And I would never do this to a patient! I want the patient to feel they know what is going on and comfortable. And it is very likely that doing this day in day out, I could make a mistake so I would rather check ahead then have to apologize later. Anyhow, I would go anywhere else. Anywhere. Still don’t know if all of my correct labs were drawn!

If you are going to go to this lab, go online and make an appointment. Otherwise you will wait forever in a stuffed waiting room full of sick people. The waiting room is big enough to fit about nine chairs, and if you stand in the middle you are literally on the knees of those who do have seats. It is staffed by one poor person, the phlebotomist who draws the blood. She needs to take care of all administrative issues in addition to drawing blood. It takes forever; hence, the appointment recommendation. I am going to look for a different location the next time I go. Perhaps one near a hospital. I imagine those must be larger and better staffed.

Super long wait! Arrived on Thursday around 10am. Waited 1hr and 20mins and still not my turn yet.

I debated giving between 1 and 3 stars, so I settled in the middle.
Here’s the deal, the lady on staff that drew my blood was really polite and she did a great job of drawing my blood.
However, a few things stood out to me:
1. The receptionist (who is also the same lady that drew the blood) flicked her nose right before she took my insurance card with that hand. She then gave it back to me AND gave me my urinalysis cup with that same hand. I DOUBT any results were affected, but that is GROSS!
2. I’ve only been to Qwest for urinalysis before, and they give you a plastic cup with your medical info printed on a label. This place gives you a paper cup with your name written on it and nothing more. Just a little thing that seems much less professional.
3. The bathroom itself was not exactly what I’d call sterile. No biohazard box, just an overflowing garbage can. No shelf to put your cup on while you unzip and no place to put the lid while you are «filling». And finally, the paper towel dispenser was broken. Again, that doesn’t spell «medically correct» to me.

I have never had a good experience getting my blood drawn. First time when I was much younger the lab technician couldn’t find my vein and he could be new to this and was not very professional so on the third attempt he tried to wiggle the needle while it’s in me and it was excruciatingly painful.
So that bad first time experience sort of set my expectations and every year when my annual physical comes around, I dread getting my blood work done.
I went to see my doctor about a month ago and have been postponing on getting my lab work done because of the lame excuses I would come up with such as «I am too busy» or «I need to stay on a healthy diet for a few weeks before going in so the results will come out better», blah blah blah. But in reality the reason is because I have this huge mental block about the technician not able to find my vein and I have to go through the pain of seeing a big long needle going into my vein and witnessing the blood gushing out. The sight of blood also freaks me out. Once I had 5 large vials of blood taken at Kaiser and I thought it was never going to end. I felt so nervous during that time and almost fainted afterwards.
So last night I finally mustered enough courage and talked myself into having the lab work done the following morning. I was hoping to schedule an early morning appointment online but there weren’t any slots available so I called Labcorp in the morning and asked for approximate wait time and the lady who answered the phone told me they can’t be sure depending on the number of people showing up.
I decided to take my chances anyways because I knew I may change my mind later about getting it done so I arrived at around 8:45am and luckily there weren’t many people and I was called in almost immediately. I was extremely nervous but the technician, a nice lady, was friendly and chatted with me throughout the whole ordeal. I only noticed a sight feeling of pinprick when the needle was being inserted into my vein but she diverted my attention by talking to me about her kids, Spring break, vacation, etc. Before I knew it, she was done and had me patched up. I was only there for about 15 minutes, tops.
It was the best experience I ever had with getting my blood drawn. I would definitely feel much more comfortable going back to Labcorp in Milpitas the next time I need to have lab work done.

1 hour wait so far to get blood drawn and I’m still not the next person in line. Last time I went to quest diagnostics it took them 10 minutes with wait. Had I known it would take so long I would never had came to this place. They took a lady that had an appt and was 20 minutes late over people who had been waiting for over an hour and were waiting 40 minutes prior to the lady coming in. Bullshit. I will never come back to this place. What a waste of time for everyone who came in today.

This is the 3^rd Labcorp I’ve been to around the Bay area. Palo Alto, San Jose, and Milpitas. Honestly, they are all the same to me, small medical office, 1 person performing as front desk as well as the nurse to draw blood.
The lady that assisted me was very friendly. The wait was only about 5 minutes on a Wednesday afternoon. No pain as well, she did a good job.