Precision Tune Auto Care

Honest, reliable, upfront, friendly service. Reasonable price and quick turn around.

Came in @ 11:20a for an oil change and was informed that the mechanics were at lunch & they would not be able to begin until 1p, that my car was first in line, & it would take about an hour. The guy at the counter was nice enough to drop me off @Gmall and pick me up when my car was ready. Around 2:30p I still had not heard back so I gave them a call and they told me my car wasn’t ready yet but that they would come pick me up in 15 mins because I told them I had a doc appt @3p. 15 mins passed and no one showed up. I was then starting to get a little worried because I knew I was going to be late… Finally @3p they call me up and tell me it’s done but that my car needs a wheel alignment and if I have time for it. I told them «NO I definitely don’t have time for it, I’m already late for my doctor’s appt!» TERRIBLE customer service, they will take 3 hours for an oil change, and they made me miss my doctor’s appt. DON’T COME HERE AT ALL!

Went there for a smog check. They purposely went ahead and charged me for the service full well knowing that I would fail. My check engine light was on yet they just went ahead with the service. As a courtesy to the customer they should have informed me prior to doing the test. They didn’t and just took the money and ran. I won’t be back.
If they treat their customers like this and place greed over the customer, you have to wonder what other ways they might take your money and run… go somewhere else, this precision auto can’t be trusted.

Been coming here for regular oil changes and regular service for awhile now. I’m paying just under $ 80 for six quarts of synthetic. For longer service, they’ll give you a lift after you drop off your car as long as you’re within a few miles. The place is a little bare, but parking is okay.

I went last week to get my car oil change and thought I drop a review.
I know Saturdays are really busy but I am busy on weekdays. I trust my car with them because I have to because they know my car and if it their fault for anything that I would glady have a problem with. I got the Prem and Jerry automatic give me a discount without the coupon so it is cool. I didn’t get the tire rotation but will get it next time. I recommend Unilocalers to come here and get your discounts with the owner, Jerry. I could give them a negative star but not going to just because they didn’t have coffee that that day. Most customers will complain so they better have coffee next time

Jerry and Triple A saved my day yesterday. I had a malfunction on my Subaru WRX on my way to work causing my stirring wheel and the electronic component of my car to malfunction. I prayed and made it alive to work (thank goodness). Called Triple A’s road side service to get it towed to this place. My Mom came and helped me while I continue to work. Jerry was there every step of the way to maintenance my car for safety inspection. THANK YOU so much, JERRY and Todd from AAA for towing my car there safely!

I refuse to take my car anymore. Some how while working on my car the rocker arm just feel off. Leading to needing an engine block. It just went in for a smog and didn’t pass. So i asked for a reason why was told while doing a visual inspection it feel off. But funny when i came in to pay for it they had it at the neighboring smog station checking it there. When i asked why was told to make sure they did it right they where not use to my kind of car. When i asked what needed to be fixed was told it was like i was stupid. Said it was like a blood vessel you fix one bleeding point then move on to the next. I was like ok. Hello just tell me what is wrong. Being a woman doesn’t mean i am stupid. A honda tech friend i had fixed the problem and told me never take it back here again. Nightmare city.

I got recommended by my brother that he currently went here for a tune up and he told me the mechanic Carlos is the goto guy and he said he was helpful and did a good job on tuning up his SUV and pointing our recommendations. He was right I took my car down for a oil, change and to get my battery checked out he did a good job and also he pointed out my air filter was clogged and changed it to a new one ever since my car been running smooth. Definetly will return to Carlos for my tune up.

After Ruby left the company, customer service went downhill. Jerry isn’t the friendliest or most helpful person to talk to. Nor does he acknowledge that certain families have been coming here for 10+ years plus. Doesn’t seem like he cares if we take our business elsewhere.

Okay, so I called and asked about an oil change for my van. They helped me out with everything no problem what so ever :)
I showed up about twenty minutes or so after calling them an was out of the shop another fifteen minutes later, no complaints here neither! FYI $ 23.95 total for my oil change out the door really fast. I have to say I’d recommend this place for sure no doubt!!!

This is my go-​to shop for any significant automotive work I need done. My car is getting up there in age so it needs things done more often than it used to which means I come see these guys a couple times a year. This last time it was a bit more major than usual (I overheated the engine) and they worked hard to make sure that I was taken care of. Jerry and Carlos are so helpful and were always kind when I called asking questions about the work they were doing. My car had overheated and the engine needed a lot of work to be repaired. The problem happened in Monterey so I first took it to another (closer) mechanic who told me the repairs would be over $ 500 more than what it ended up costing me with Precision Tune — Milpitas. I am so happy with the work that was done to my car and the care that was taken to make sure I was safe. Jerry and Carlos are honest and knowledgeable, and most of all PATIENT. Give them a try — you won’t be sorry.

I typically dont write reviews unless I had great experience or horrible one. This one is a horrible experience.
Firstly they dont have good business ethics here.
I left my car with lights on and battery drained up. I jump started and started driving and in 1−2miles of drive it shows some red indicator in the dashboard. I am not an expert on the cars, so I decided to take it to the nearby mechanic ASAP. Did a quick google and found this place (less 1mile from my location), since «Precision Tune» is well known name I went here without hesitation.
The mechanic did a quick check about the red indicator — seems my battery is weak and I had to replace it, and I will need to jump start most of the time until I replace it.
I said to the owner that I will replace it with my the shop where I have purchased the battery in the first place (since it was still under warranty). But the owner was keep pursuaded me to replace the battery in his shop itself — I had to say NO couple of times. He kept pursuaded me and tried to make me paranoid such car could breakup in the rode If I drive for 10miles (which is not at all true)! I paid 10 dollars for the checkup as they requested and started to leave.
Till now the experience for 3 stars and was okay, the real attitude was shown when I requested them to help me jump start my car since the battery was drained (since it’s a mechanic shop they should have a jump start kit). Their attitude much worse from this point, since I have given only small business. Really!!! Come on! Growup guys! They made me wait for 30mins for the jump start (that too was okay). The mechanic came and tried to jump start and couldn’t do it! What really? I could jump start by myself with my friends car.
He tried for 3−5mins and finally the mechanic said they cannot jump start at all and left. ??? What the!!!
I called my insurance company for road assistance and they came in 30mins and jump started on the first try!!! I told this story to mechanic guy (sent by Insurance comp), that they couldn’t jump start my car. He told me (not me) «ARE YOU SURE YOU WANT TO DEAL THIS MECHANIC SHOP»! This is my recommendation to you as well.
After this shop I went to the previous shop (where I originally bought the battery) and they said — it just a weak battery and nothing to worry, and they replaced it for FREE (since it covered under warranty)
This happened last Oct 2013.

This was my second time here for a oil change. The first time I was here everything went fine. I came here the 2^nd time to get a oil change & they pretty much f’ed up my oil pan. The pan I had was still new. I have to remove the whole metal pan & get it replace now. I would recommend going somewhere else.

I was coming home from Fremont and my car started running funny on the freeway. I pulled off 880 and looked up nearby repair shops. Since I’m a big fan of Precision Tune, I was relieved to find one near by. I met a gentleman, I think his name was Carlos. He was bald and kind of ugly but really polite and helpful.
My car was screwed but within two hours I was back on the road and it was CHEAP! I highly recommend this shop!

This is my go to place for oil changes. I have been coming here for years. They are fast and courteous and my car is never dirty after the work is done. I even got a smog check this time and it was done in less than an hour (enough time to walk over to jack in the box), but usually it only takes about a half hour (and the free wifi comes in handy).

Came in on a Friday morning after getting a discount coupon in the mail for an oil change and tire rotation. Gentlemen at the front desk was very welcoming, and the overall process was Pretty quick and easy. Great customer service, nothing fancy but you get your money’s worth. I’ll definitely be back.

This place is a big RIP-​OFF auto shop. They charged me 350% higher than market price for the part. I found out about this after the service was done and I checked online for the exact part.
Make sure to bring your own auto parts to this place for a repair.

I’ve had my car serviced here for years and have noticed a steady decline in customer care and service. I was too lazy to find other shops, but I knew there was something wrong with my car since it had started making strange noises when I braked. I took my car to a different trusted shop to see what the issue was. Precision Tune Auto Care failed to do a proper brake inspection and my car had to get new brake rotors because of this. It could’ve been prevented if they alerted me, but they didn’t. There goes $ 700 bucks down the drain. Blacklist this place and go to a different shop. Such a joke as they will overquote and overcharge you to do piss poor service.

Came here on a random Friday I had off in hopes of avoiding the weekend crowd. I’ll admit that I am fairly clueless when it comes to car maintenance, but since I had a coupon for the oil change at this place, I decided to give it a try.
Even though I came on a Friday morning, it was actually already fairly busy. There were probably 4 cars ahead of me getting various things done, so I had about a 2 hour wait. That didn’t phase me, though, because they have a newly renovated waiting room that has magazines, a tv, and free wifi! The entire transaction at the counter was quick and easy, and the staff was very helpful and did not try to up-​sell me anything. Two hours later of playing around on their wifi, my beloved car was all taken care of for less than $ 40, and that was with me upgrading the oil and such. Will definitely come back since the service was so hassle-​free and efficient!

So I called around and the owner picks up. I ask how much for an oil change? He says $ 21.95. I told him I have a coupon. He said, ok … minus $ 4. So that leads me to believe my price will be $ 21.95 — 4.00… NOT.
Anyways, i drive there and ask him how long it’ll take. He said, well since it’s lunch hour, no one is here. It’ll take an hour for your oil change. Reluctantly I gave him my keys. An hour goes by and still not done. It took them 1 hr 45 mins to get it together. I was freakin gone for 2 hr 10 min for an oil change lunch hour!
On top of that, they did not know how to drive my MX-​5. Granted it’s a manual car but they couldn’t get in reverse, over revved, all that stuff. For heavens sake, what guy doesn’t know how to drive a lightweight stick shift car!
The Chinese owner wasn’t friendly. He was just straight talk, down to business. Give me a smile for heavens sake! The white guy, employee, wasn’t very nice to the Indian lady customer either. Who knows, maybe they are all overworked… but that’s not an excuse. My boss would not tolerate if I had a sour attitude b/​c I was overworked.
Anyways, I’ve experienced WAY better service. So much for my 15 minute oil change during lunch hour. I hear they are inconsistent with service.
I’m totally going back to my mechanic for my other car.